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Business analysis - Case Study Example

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The current business can be dubbed as the age of information technology and application of e-commerce in business has become one of the most common practices. Companies around the world have either implemented it or is in the process of implementation. Staples Inc. not being an…
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Business case analysis
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Business analysis

Download file to see previous pages... The study revealed that the new e-commerce platform of Quill sells technologies and services required for establishing a new website independently. The major eight factors are ubiquity, universal standards, global reach, richness, information, density, interactivity, personalization and social technology. Considering the ethical aspects and other customer requirements it is strongly recommended that Quill.com should develop the platform in different language to cater to a mass segment.
Staples Inc. is regarded as one of the largest office items providers, which owns about 2000 stores in more than 25 world countries (“About us”). It is engaged in selling machines, furniture and other supplies for offices. In 1998, the company acquired Quill Corporation for expanding business. Quill Corporation sells products including office machines and furniture, along with school items. In 2001, Staples decided to integrate its website with that of the subsidiaries, which is how Quill.com had come into existence (“About us”).
Quill is a subsidiary of Staples Inc, which has already entered into e-commerce business in 2001 by way of providing office items to customers. However, Quill under the governance of Staples Inc has established a new online shop on 2nd May, 2014 (“Quill.com opens an e-commerce technology shop”). Being unsatisfied with the limited sells of office supplies, Quill.com serves all requirements of small sized businesses while operating e-commerce sites through the new online shop. The company has engaged its customers through digital marketing (“Quill.com opens an e-commerce technology shop”).
Quill.com has an established e-commerce business, where it sells office requirements like, furniture, machines and essential items, which are required in schools and colleges (“Quill.com opens an e-commerce technology shop”). The company has recently introduced an online shopping experience for customers, where it ...Download file to see next pagesRead More
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