The Perceptions of Government Employees and Citizens on the Yesser Program - Dissertation Example

In conclusion, the implementation of the Yesser program will allow technology to be used as a way of further refining existing processes in order to eventually promote economic growth. As such, most countries nowadays have their own e-government program which they use to achieve their own ends.

Introducing E-government program in Saudi
On a global scale, governments have placed high importance on the adoption of a new program referred to as e-government, as it resembles a fundamental change in the structure of any nation's public sector and cultivation of culture (Silcock 2001; Lofstedt, 2005). In addition, it is also beneficial in the process of conducting business through the utilization of Information and Communication Technology (ICT) tools in government agencies. Prior to the introduction of such a concept, public sectors mainly focused on internal automation through the utilization of data processing machines as a means to gain efficiency in processing e-government services. At present, governments across the world have started making use of e-government in order to achieve a higher level of performance that is bound by cost-effective outcomes (Abanumy, Al-Badi, & Mayhew, 2005; Al-Smmary, 2005).

However, not all countries have had the benefit of adopting the e-government program which is why other governments are still in the initial phase of its implementation. Among these countries is the Kingdom of Saudia Arabia (KSA), as the nation gradually progresses to become e-government. KSA has efficiently recognized the importance of e-government, which is why they have formulated the Yesser program. The Yesser program is designed to help Saudi Arabia to in attaining continuous development in the aspect of e-government, and the overall growth within the Kingdom. Yesser has been coined from an Arabic word that is used to signify the term "Saudi Arabia E-government (Lofstedt, 2005; Al-dosari and King, 2004). The mission as to why such a program has been launched is to ensure that everyone in the Kingdom of Saudi is able to avail of the services offered by the e-government or the Yesser program at any time of the day, from anywhere they are. The utilization of such a method is reinforced with a user-friendly interface and promotes secure access through electronic means (Godart & Norbert, 2009; Silcock 2001; Al-Smmary, 2005).

Based on the context stated in regards to the conceptualization of the Yesser program, it can be analyzed that the main role or purpose of the Yesser program is to enable the implementation of e-government services towards the convenient accessibility of each and every individual within the Kingdom of Saudi Arabia, through ministries and other government agencies (YESSER, 2009; Abanumy, Al-Badi, and Mayhew, 2005). The government of KSA recognizes the significance and the benefits that come with the concept of e-government, thus it is evident that efforts have been formidably exerted in order to promote more benefits towards the development of the national economy (Zhang, Dawes, and Sarkis, 2005; Al-dosari and King, 2004).