Free

Explaining Letter - Assignment Example

Comments (0) Cite this document
Summary
I humbly regret that such a thing has occurred and you can be rest assured that Manhattan Galleries would take full responsibility for it.

Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER92.4% of users find it useful
Explaining Letter
Read TextPreview

Extract of sample "Explaining Letter"

Explaining Letter Revision Order No. 298362 No. of pages: 2 6530 Ms. Sharon Jensen The Jensen Group 2459 Hooper Avenue Miami, FL 44787
Dear Ms. Jensen
This is in reply to your letter dated 26th April 2009, detailing a claim you had made to Manhattan Galleries, stating the painting you had recently purchased from us had a sagging canvas and that you are unwilling to hang the picture in your executive office because of its shabby appearance. I humbly regret that such a thing has occurred and you can be rest assured that Manhattan Galleries would take full responsibility for it.

I have taken your complaint into consideration and treated it as a top priority because you are one of our most valued customers. Regards packing and shipping, I would like to just brief you, that every painting that leaves Manhattan Galleries is carefully wrapped with two layers of convoluted foam and one layer of Perf-Pack foam in order to avoid any damage to the painting. The shippers of our products are explicitly instructed that the pictures should be shipped in vertical position and not horizontally, in order to absorb any shocks and bumps along the way that may tend to damage the shipment. But even so, I would like to reassure you once again, that it becomes the sole responsibility of Manhattan Galleries to see that the painting was delivered to you in perfect condition.
However, the best we could do in this respect is to request you to kindly take the painting to your local framing – shop and get the canvas re-stretched to fit the frame perfectly. The assurance we could give you is that Manhattan Galleries would bear the entire cost as we do not want to leave you a dissatisfied customer at any cost because we really appreciate you being one of our best customers and intend associating with you in our business even in the future.
Thank you so much for letting us know about the condition, which in turn made it possible for us to render good customers like you our committed service.
Sincerely,
Sally Cantwright
Assistant Manager
MEMO----------------------------------------------------------------------------------
Sally Cantwright
Assistant Manager
Manhattan Galleries
115 West Fifth Avenue
New York, NY 10010
212-555-7700
www.manhattangalleries.com
October 21, 2008
Dear Sally,
I happened to go through the letter you wrote to the customer who had complained of a sagging canvas and thought that it could do with a few changes. Kindly make the necessary changes to your original letter before posting it to the customer.
In the opening paragraph I had included the date and year because it was not there. Moreover, the customer is one of our regular customers and therefore we cannot afford to be abrupt. So I used an apologetic approach because it s a sensitive issue and we do not want to lose a good customer. Therefore, I had written that Manhattan Galleries would take full responsibility for what has happened.
Though we gave a thorough explanation of our packing policies to the customer, making sure that she knew that we had wrapped the painting with two layers of convoluted foam and one layer of Perf-Pack foam in order to avoid any damage, still we have to be apologetic in our approach because even with this packing the customer had not received the package in good condition. I mentioned to the customer that we would be making her complaint as a top priority and would see to it that we leave her a satisfied customer by assuring her of our committed assistance because we cannot afford to lose a customer like her.
In the last paragraph, Manhattan Galleries once again assures the customer of our services by requesting her to take the painting to her Local framing shop and getting a refund on what she had spent. I had made these changes because the letter had to be reassuring and apologetic so that we do not lose a good customer and ensure that she would continue to visit our gallery.
Kindly refer to the changes made and include them in the letter before you send it to the customer.
Sincerely,
Manhattan Galleries Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Explaining Letter Assignment Example | Topics and Well Written Essays - 500 words”, n.d.)
Retrieved from https://studentshare.org/creative-writing/1554818-explaining-letter
(Explaining Letter Assignment Example | Topics and Well Written Essays - 500 Words)
https://studentshare.org/creative-writing/1554818-explaining-letter.
“Explaining Letter Assignment Example | Topics and Well Written Essays - 500 Words”, n.d. https://studentshare.org/creative-writing/1554818-explaining-letter.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Explaining Letter

Explaining A Concept

... social propensity to the parents. The paper has also included a number of theories to explain language development. Despite the fact that some individuals would have strong arguments against the theory, this paper presents strong points to support that reading to kids is important n language development. References Berk, L. E. (1997). Child development (4th ed.). Boston: Allyn & Bacon. Dale, D. M. (1994). Language development in deaf and partially hearing children,. Springfield, Ill.: Thomas.... Child Development Hypothesis Reading to a child every day (even an infant) is beneficial for language development To have an imperative discussion and analysis of the hypothesis, it is important to delineate the unembellished term ‘language...
5 Pages(1250 words)Essay

Explaining Hardware

...Explaining Hardware Best Method of Data Input with Reasons Printed Questionnaires: Database software would be the best method for the input of the Questionnaires. There a form can be made which will make the entries safe, preventing the fields from unauthorized persons. This method would also be suitable considering the fact that the questions would be asked from number of persons and their details would also have to be maintained. This can be best done in Database software. 2) Telephone Survey: Again for this survey Database method would be more suitable. However, it should provide small boxes so as to input the feedback from the candidates in form of positive or negative reply by mere a cross mark or tick mark. This...
3 Pages(750 words)Essay

EXPLAINING bEHAVIOUR

...EXPLAINING CHILDREN’S BEHAVIOUR 2007 EXPLAINING CHILDREN’S BEHAVIOUR Introduction Explaining human behaviour is one the most intriguing and sophisticated tasks of psychological research. Numerous outstanding thinkers repeatedly attempted to understand the behaviour of other people or help individuals study their own behaviour. The quest continues up to now, and the most obvious outcome of the efforts is the fact that human behaviour is overwhelmingly complex, and there are only few areas that can be understood with an acceptable degree of accuracy. Therefore, each perspective that claimed to discover the determinants of human behaviour were subsequently found to have serious limitations...
10 Pages(2500 words)Essay

Explaining Mens Entry

...Explaining Men’s Entry Introduction ‘Explaining Men’s Entry into Female Concentrated occupations: Issues of Masculinity and Social Class’ by Ben Lupton has forced the people to look at the gender issue from a new perspective of men foraying into so called women dominated area of work. For decades, feminist movements and women in general have been fighting for the equal rights and gender equality in all areas of work but very few seem to realize that the gender war has now gone beyond the precincts of the social paradigms. Pre-defined and pre-determined roles of men have undergone tremendous social change, raising the more pertinent issues of the compulsions that construct social boundaries for gender...
5 Pages(1250 words)Article

Explaining behaviour

...EXPLAINING BEHAVIOUR By Nabeela Niazi Introduction “A framework for children’s behaviour provides an agreed approach to how children should be encouraged to behave within a childcare setting. It involves goals and boundaries based on values.” (Beaver, Brewster & Keene, 1997) In terms of an explanation, there is little background provided of why managing behaviour in children is too important for adults and what might be called as challenging or bad behaviour. It is a common observation that the success of every man as a genus is the result of brain evolution which has guided the ability to unravel mysteries with logical reasoning and considerate collaboration. The field of psychology is trying to groom personalities...
12 Pages(3000 words)Essay

Explaining Crime

...EXPLAINING CRIME: PORTFOLIO TASK 2 By: of the Presented (Seminar of the (Address of the (Date of Submission) Explaining Crime: Portfolio Task 2 1. People are engaged in robbery or theft because of monetary purposes. This holds true to people who come from an underprivileged background. In the article by Berlin (2006), he explained that people who are deprived of material things may shoplift to relieve themselves of the financial burden in obtaining their basic needs. Berlin further indicated that this is the reason why shoplifting and robbery incidences increases during holidays and birthdays of thieves because of their desire to purchase or obtain things which makes their special day memorable. It is somewhat surprising though... CRIME:...
3 Pages(750 words)Essay

Theories explaining homelessness

...Theories Explaining Homelessness Homelessness is the major social problem in USA and is increasing day by day, raising serious concerns over this public issue. By definition, a homeless person is the man who does not have proper residence and cannot spend his night in a regular housing that he could consider his own (National Coalition for the Homeless, 2010). There are various reasons behind prevailing homelessness in the country and needs to be tackled carefully in order to prevent and control this national issue. Considering its importance, a lot of classical and contemporary theorists presented their views in the form of grand sociological theories to highlight the causes of homelessness. In this paper the issue of...
3 Pages(750 words)Essay

Explaining Friendship

...Explaining Friendship Psychology Explaining Friendship Friendship is a vital reaction within our community and beyond. True friendships are essential for one’s well being and serve as a support system in life. A study by Rath showed that the majority of people are aware of friendship, especially during times of need and difficulties (Collingwood, n.d). They can also act as a motivational factor in one’s success, as most people confide in their friends for encouragement. Friendship helps sustain marriage, as most married people state that friendship is at least five times more important than intimacy (Collingwood, n.d). Friendship also has a ‘toilet function’, as it enables one to unload his burdens and...
2 Pages(500 words)Essay

Letter

...of political science 1100, American national government, Weber Ogden, Utah 84408. Prof. Robert A Hunter, 2995 Harrison Boulevard, Suite 201 Ogden, Utah 84403. Dear Prof. Hunter, Subject Final Examination for American National Government (Spring 2014) Responding to the letter dated April 8, 2014, I would like to appreciate your efforts of wanting to know more about me after college. May I take this chance to inform you that I am well prepared and ready to face the real world. Armed with the information and skills I have gained so far in the class of political science, I wish to make the world a better place to live. During my career, I want to totally eliminate the social injustices, extrajudicial killings, terrorism and...
1 Pages(250 words)Essay

Explaining Second Language Learning

...A theory that is consistence at explain the Second Language Learning [Insert al Affiliation] Lightbown and Spada have presented several theories that are fundamental in helping us elucidate second language acquisition (L2). For this reason, it is significant for us to comprehend that all L2, irrespective of their age and social context have at present learned and acquired at least one language. In explaining this, we will consider some language theories presented by Lightbown and Spada, which concentrated on apprentices’ innate capacity while others emphasize the role of environment and social context (Lightbown, & Spada, 2012). Besides, having the theories we also have a process that explains how one starts learning a language... learned...
2 Pages(500 words)Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Assignment on topic Explaining Letter for FREE!

Contact Us