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The paper 'Creativity in Organizations' is a perfect example of a business literature review. It makes a comparison between two articles, which deal with different issues concerning organizational behavior. The first article examines creativity in organizations, while the second article presents a critical analysis of emotion in the workplace…
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Article Comparison
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Article Titles
1) “Creativity,” 2) “Emotion in The Workplace.”
Introduction
This report makes a comparison between two articles, which deal with different issues concerning organisational behaviour. The first article (“Creativity,”) examines creativity in organizations, while the second article (“Emotion in The Workplace”) presents a critical analysis of emotion in the workplace. Their pros and cons have also been discussed.
Pros
The strength of the title of the second article “Emotion in the Workplace” is clear, appropriate, and straightforward. It is also indicative since it reflects the article’s contents. This is an advantage as it allows the reader to anticipate what the article explores. Additionally, the strengths of the two articles differ in terms of their executive summary and introduction. The executive summary of the first article is precise and provides a brief summary of the article’s content. It clearly summarises the article’s introduction, main body and conclusion. This is beneficial, in that, it leaves the reader in expectancy, hence is inspired to read further. Further, the introduction highlights essential issues to be discussed and sets the pace of the topic, the main body discusses about the involvement of the top management, recommendations to support creativity and the importance of organisational culture.
The two articles also differ in their depths of research. The first article has made use of current research, which makes it advantageous since it gives the article credibility in terms of currency. This is its key strength, as it makes the article more relatable to the present day creativity in organisations. Similarly, the author of the second article has made use of past and current articles as a reference point for expanding on its discussion and review of literature. Citing the past and present researches and case studies is beneficial as it makes the article authentic in regards to being comprehensive and objective. The author has also used the AET theory, based on Ashkanasy and Daus (2002) research, which explains the origin of negative and positive emotions in the workplace. This assists in obtaining relevant understanding of the research topic and a frame for the theoretical part of the article. He has also used the case study provided by the authors of Ruth Alison to explain that the occurrences that take place within the workplace actually influence employee’s job satisfaction, dissatisfaction and reaction.
The two articles are similar in the manner in which they attempted to state and discuss facts. In fact, they both present clear organization of facts. This is advantageous in terms of consistency. They are both supported by accurate in-text referencing, which have no errors of facts and interpretations. On critical analysis of the corresponding references and works cited, it is evident that the authors did not misinterpret or misrepresent Zhang and Bartol’s (2010) analysis of creativity. For example, in the first article, the author gives facts with regard to the management’s role in encouraging creativity within the organization. He supports his argument by citing some of the factors that support creativity, which include collaboration between the employees, support from the top management, autonomy being allowed for employees and freedom to take part in independent thinking. The second article on the other hand, has made use of the AET theory to support the statements. The author employed the theory to develop an insight into the events that happen within the workplace to influence the employee’s emotions, job dissatisfaction, satisfaction and reaction. His argument that even though managing employee emotions is a hard task, managers must take a leading role in dealing with the emotions of employees is consistent with the findings by Ashkanasy and Daus (2002). The author further supports his arguments by using the case study provided by Ruth Alison, a sales person in a large department store whose boss triggers negative attitude, thus making her feel as though she should stop working.
Cons
The strength of the title of the first article “Creativity” is less clear and rather ambiguous. Further, it does not reflect the content of the article. This is disadvantageous since it makes it difficult for readers to perceive the content of the article. Although the article dwells on creativity, the author should have used a title such as ‘creativity in organisations’ to make it easier for readers to anticipate the article’s content. The executive summary of the second article also appears to be weak, as it is too general. It does not explain in brevity what the introduction, main body and conclusion dwell on. Its limitation is that it leaves the reader confused. For instance, the author has only stated in his summary the theory used to influence emotions within the workplace and the need for training managers on emotional intelligence. Further, the author has not included what the main body discusses strategies for developing an emotionally healthy organization, ways of managing emotions at the workplace and the idea of emotional labour as the act of managing emotions at the workplace.
The two articles also differ in their depths of research. The author of the second article has failed to base his arguments on any relatable organizational behavior theory, which makes the depth of his research weak. Its limitation is that it does not provide dependency thus the readers are uncertain of its authenticity. Despite this, its assertion that leaders need to support creativity are related to suggestions by Amabile et al. (2004). Additionally, the few references used may show that the argument is weak.
Conclusion
Clearly, the second article has more pros than the first article. The title is clear, appropriate, straightforward, and indicative of the contents of the article, as well as, the problem statement. The article presents consistent presentation of the study findings. However, its executive summary is not clearly stated. Further, it is not precise and lacks a concise summary of what is contained within the entire article. This is unlike the first article, whose summary justifies the topic’s significance. Its introduction aims at motivating the readers by addressing the significance of the research topic. The main purpose of the research is also made evident in the introduction. The second article also uses past and present articles as bases for expanding the discussion. This helps in obtaining relevant understanding of the research topic in question and a flesh for the theoretical part of the article. There are also no overall errors of facts and interpretations. The author has used applicable literature, which is relevant to the research topic. Additionally, there is a connection between the concepts, which makes the author’s arguments coherent.
References
Ashkanasy, N and Daus, C, 2002, “Emotion in the Workplace; The new Challenge for managers,” Academy of Management Executives, vol. 16 no. 1, pp 76-80
Amabile, T. M., Schatzel, E. A., Moneta, G. B., & Kramer, S J 2004, “Leader behaviors and the work environment for creativity: Perceived leader support,” Leadership Quarterly, vol. 15 no. 1, pp. 5
Zhang, X & Bartol, K 2010, The influence of creative process engagement on employee creative performance and overall job performance: A curvilinear assessment, Journal of Applied Psychology, vol. 95 no. 5, pp. 862-873
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