Universal Culture Consultancy Firm - Assignment Example

The paper "Universal Culture Consultancy Firm" is a delightful example of a business assignment. 
Mr Banks, the CEO Australian sales company took over the management from an outgoing manager. The company was not fairing well since many informal norms had been deeply rooted with some employees having been in the company for over 20 years. The new executive realizing that most official tasks are not completed or poorly completed felt it wise to introduce cutting norms. The new rules touched socialization part, time management, employee touch continuum, job targets and work motivation. However, this strategy worsened the firm's outcome in the 1st quarter.

Problem synthesis and recommendations

To help Mr Banks solve the firm’s problem, Universal culture consultancy firm did match the Australian sales company management with different intercultural communication models.

Hofstede’s Culture Model

Culture is the involvement of the mind’s varied programs; that are able to differentiate one group of persons from the other Hammer, Bennett & Wiseman. (2003). Power distance this is referred to equality and inequality measure within a given culture. Cultures differ in regard to high-power-distance and low power-distance cultures. In high-power distance cultures, there is a tendency of the superiors to say more with subordinate being recipients. Authoritarian rather than consultative leadership experienced in low culture power is portrayed by the management in this company. Mr Banks expresses a form of individualist culture. He makes his own decision to rewards individuals rather than groups using incentives. Masculine culture is portrayed effectively by the CEO since he believes in his decision. Feminine culture would favour the company in decision making were other affiliates are asked to put insights on objectives at hand. In addition, results were greatly expected in the first quarter indication of low-long-term orientation culture. Excellent results are accrued after a period of persistence and perseverance as observed in high-long- term orientation- culture Hammer, Bennett & Wiseman. (2003).

GLOBE Communication Model

According to this model Hammer, Bennett & Wiseman (2003), successful cross-cultural communication is the one involving investigating an integrated solution that offers compromises allowing people of diverse culture to implement the decision. Mr Banks would be better placed if he would give a room for the employee who has been serving the firm to explore the challenges affecting the firm and come up with the best solution according to their observation then a consensus of the best way forward be made rather than reinforcing the laws without laying the foundation.

Hall’s context model

In Hall’s model culture is classified into; low and high context cultures. High context culture is said to be polychronic. This means that the individuals who are in this category know that time is on their disposal to use it to satisfaction at their own pace and ways effectively and efficiently. However, Mr Bank’s form of leadership lies on monochronic column portrayed on low context culture. This is because he is more time conscious and excellent job done at a time, as a result, he did set schedules for all the staff. In addition, he believes in privacy rather than communal living and staff are expected to achieve a certain goal for reward rather than group reward Hammer, Bennett & Wiseman. (2003).

Huntington’s civilization clash model

People living together like in Mr Bank’s firm, are brought together by one objective but have diverse cultural orientations regarding functional expertise, style, sexual orientation, education, nationality, race and gender and other personal attributes. To understand the employee better, Mr Bank needs to realize this diversity rather than being more judgmental on the level of social and touch continuum Hammer, Bennett & Wiseman. (2003).

Conclusion

In conclusion, Mr Banks will benefit significantly by adopting the Universal Culture Consultancy Firm’s recommendations as supported by the GLOBE, Hall’s, Huntington’s civilization clash and Hofstede’s intercultural communication culture models in the above discussion.