Alignment between BT Financial Group and Its IT Process - Case Study Example

Download file to see previous pages The paper "Alignment between BT Financial Group and Its IT Process" is a perfect example of a business case study. This report will briefly present BT Financial Group and its current competitive situation including their investment, products, and the number of other customers’ services. The report then highlights the opportunity that has taken place, by presenting two perspectives of views including the demographical and financial trends in the industry. This report demonstrates that the financial services providence opportunity is the biggest one for BT Financial Group. The potential “role of IT/IS” in response to the opportunity is taken care of in the report. In this case, it has looked into its role to achieve the benefits of this opportunity and to simultaneously avoid and prevent any drawbacks that will hinder the success of a new IT strategic plan. Indeed, IT can drive the business to accomplish competitive advantages, providing reliable types of equipment and software, and satisfying the customers through availing superior products to their clients.

Consequently, this report evaluates the actual alignment between the BT Financial Group and its IT process in all the “processes and activities of the company”. Through applying and assessing strategic alignments maturity criteria, this report will provide insightful details about BT Financial Group's alignment attempting with its IT-enabled business operations.

Ultimately, this report illustrates some strategic procedures needed to be adopted and developed in BT Financial Group in order to have efficient and effective creation of value from its IT/IS leadership and governance. It emphasizes alignment with IT/IS by enabling it to drive the change because the firm cannot be competitive if its business and information technology strategies are not aligned with the key objectives of the company.

• Introduction

In any contemporary industry (business/firm/company/organization), the employment of Information Technology (IT) or Information Systems (IS) in business operations has become an organizational norm in its bid to have a competitive edge over its competitors. This phenomenon also seeks to unlock business strategic opportunities and provide a competitive advantage. 

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