Whatever - Essay Example

Management MANAGEMENT Functions of Management The major functions of management are planning, leading, organizing, and controlling. Planning involves the setting of goals and objectives, as well as determining the appropriate strategy for achieving these objectives (Robbins & Coulter, 2014). In this case, managers should be aware of external and internal conditions affecting the organization. In the organizing function, the manager is involved in developing the structure of the organization, as well as allocating appropriate human resources to ensure that all future objectives can be accomplished.

The organizational structure consists of the framework used in coordinating the organization’s efforts, which the manager oversees. The third function of management is leading, which involves influencing employees towards achieving the organization’s goals and objectives. To effectively perform this function, the manager is required to communicate effectively, motivate subordinates, and use their power effectively. Managers who lead effectively increase their employees’ enthusiasm in achieving these objectives.

Finally, the manager also performs the controlling function, which involves making sure that the performance of their organization and employees does not deviate from set objectives and standards (Robbins & Coulter, 2014). In this case, the manager should establish performance standards, use these standards to compare against actual performance, and take necessary corrective action. Ethics in Management Ethical behavior is an essential aspect of management because managers hold authoritative positions, which make them accountable for their subordinates’ ethical conduct.

As such, the manager’s ethical conduct must set an example for their subordinates. In deciding whether to provide the job applicant with insider information, the manager should not share the information because it is against the employer’s and PMI’s code of professional conduct, especially since it is not honest or fair to other applicants (PMI, 2012). Moreover, this decision is not free from external influence, while there are other alternatives like helping the applicant prepare for the interview.

Finally, giving the information will not be beneficial to all concerned, while giving the information will not look like a good decision when made public. Global Managers Managers should understand the global environment because competitors, investors, suppliers, and markets can be anywhere across the globe (Domínguez, 2011). The manager will have to take advantage of business opportunities wherever they are, thus must be aware of the global environment to benefit from the opportunities. This awareness allows managers to enter new profitable markets and obtain resources from global markets at lower costs than may be possible domestically.

In addition, this awareness ensures that managers understand the repercussions of global economic fluctuations, new competitors, and product shortages that could negatively influence the organization’s ability to access resources or markets. Therefore, the 21st century manager must understand the global forces that affect their business and their ability to appropriately respond to these forces (Domínguez, 2011). Management Impact Managers can use the 8D process in the workplace with the aim of process improvement, especially when a client issues the organization with a corrective action.

This approach involves the inclusion of process experts in a team that is tasked with resolving the problem, description of the problem from the client’s perspective and statement of actual issues, and identification of action to prevent further complaints from clients (QAS, 2014). Further, the team undertakes root cause verification to identify whether the problem is caused by the method, employee, materials, or machines, as well as implementation of the corrective action. Finally, the team is required to verify the corrective action, take preventive actions against future incidents, and congratulate the team on a job well done (QAS, 2014).

References Domínguez, A. L. (2011). Global management: Strategy, challenges, and uncertainties. New York: Nova Science Publishers PMI. (2012). PMI Ethical Decision-Making Framework. Retrieved June 18, 2015, from Project Management Institute: http://www.pmi.org/~/media/PDF/Ethics/Ethical%20Decision%20Making%20Framework%20-%20FINAL.ashx Quality Assurance Solutions. (2014). 8D Problem Solving. Retrieved June 18, 2015, from Basic Tools for Process Improvement : http://www.quality-assurance-solutions.

com/8D-Problem-Solving.html Robbins, S. P., & Coulter, M. K. (2014). Management. Boston: Pearson