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In the paper “Business Benefits of the Project,” the author determines whether the project has delivered the business benefits specified in the Business Case. It was originally planned that the project would attract maximum, if not all event organizers across the UK…
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Extract of sample "Business Benefits of the Project"
Post Implementation Review Project Rock Concert Project Project manager Nanta PullsriReport prepared by
Nanta Pullsri
Date of report
18/05/2012
2) Benefits
Determine whether the project has delivered the business benefits specified in the Business Case by completing the following table:
Benefit
Original Value
Actual Value
Deviation
The website will be a guide to concert organisers by outlining the important points to follow when organising concerts
It was originally planned that the project would attract maximum, if not all event organizers across UK.
The project managed to reach more than a half of event organizers across UK within six months of its launch.
From the planned maximum coverage the project managed to appeal to more than a half. This shows a deviation of a half of the projected figure. But this is six months of the operation and in a year’s time the project should be in a position to reach the other half.
The website offers some of the best venues to organising concerts across the UK, and this will assist the organisers to arrange concert in different localities.
The website planned to have some of the best and appealing venues across UK so that organizers can find it easy when organising events.
Within six months after launching the website we managed to get information about the venues besides getting into business arrangement and connections with the venues.
There was no deviation between the original and the actual value because the website managed to identify some of the best event organizing sites across UK.
The website will in addition enable rock fans and rock concert organisers to follow some of the best bands
The website was projected to be in operation by 30th May 2012 and that it was to give information to offer e-ticketing services and to create awareness of each rock band in question.
The website was successfully launched on 27th May 2012 and it managed to offer the ticketing services immediately. Rock fans can also allocate their favourite bands
The stipulated time for the full operation and launch of the website was to be by 30th May. The website was managed to launch before the budgeted time and therefore the deviation was more on a positive note.
3) Objectives
Identify the extent to which the project has achieved the objectives specified in the project charter by completing the following table:
Objective
Achievement
Shortfall
The website will offer the required information concerning the venues and how to organise rock concerts
The website has managed to offer required information to fans, besides allowing rock fans, and rock concert organizers to follow best bands and to enhance their interaction. This can be confirmed by the sharp increase in the number of fans attending various concerts across UK.
According to this specific objective it has been achieved because interaction is easier than before.
Tracking the famous rock bands in their concerts and valuable information that would be handy organizing a successful concert.
The website has made it easier for the organizers to track famous rock bands and therefore ease in reaching them any time there fans demand them. This has improved fan base and satisfaction.
The minimal short fall here is that some rock bands are interested in going to specific concerts and avoiding others. So tracking them has not achieved a lot.
To promoting rock concert to attract large ticket sales
Since the launching of the website the ticket sales has doubled to most of the concerts. This can be attributed to the tracking of the rock bands and also improved interaction. Fans are sure of meeting their favourite rock bands.
The full attraction has not been done because some rock bands only prefer to perform in particular concerts.
Rock concert lovers will be able to buy tickets directly through the website and get a reference number that the fans will print to present at the entrance as a valid ticket.
E-ticketing system has ensured increased attendance. Efficiency and cost effective in terms of administrative costs and time. This has been successful because large numbers of fans have been attracted. Previously group of fans were not attending concerts because of long queues.
This has been successful though the few fans who have not fully embraced technology.
The website will have streaming option where fans can stream and listen to the songs other rock band.
A number of fans are in a position to listen to their best rock bands even if they do not physically attend the concerts.
This has not been fully achieved because some of our fans are not technology savvy. On top of this there are some fans that do not have gadgets that stream the events live.
The fans will be able to specify, identify and buy tickets for their favourable seats
E-Ticketing has made it easier for the fan to book specific seats they are interested in. This has shown improvement in the number of fans who are attending concerts.
This has been successful apart from a few people who have not embraced technology.
4) Scope
Identify whether at any stage the project deviated from the original scope defined in the Project Specification
Original scope
Actual scope
Deviation
The scope of the website will include factors such as legal and regulations. All the concerts that will be streamed live will be subject to copy right.
Security and safety information in most cases during performances will also be provided in the website and how to handle them.
The reliability of the rock bands are also very important because they will influence the number of fans attending and visiting the website.
The project has ensured that all the legal and regulation factors are enforced through subjecting all the events which are being streamed live under copy right. The security information has been always provided and therefore ensuring that the place is organised. Though the website is still challenged with the reliability issues with the rock bands.
The issue of security has not been provided fully. There are one or two insecurity incidences during the performance.
The rock bands are also not reliable enough and therefore making it hard for the fans to confirm their participation.
5) Deliverables
List the deliverables in the Specification and rate the overall level of achievement using the following table:
Deliverable
% Achievement
Designing a website
100
Availing information to rock fans
80
E-ticketing
100
Security Information
70
6) Schedule
Identify the actual versus the planned delivery schedule
Major milestone
Planned date
Actual date
Variation
Meeting with clients
12/03/12
12/03/12
The meeting took place as planned.
Production of Prototypes
09/04/12
09/04/12
The development of prototype was successful and in time as originally planed.
Start building the website
11/04/12
12/04/12
The planned date delayed by a day though it did not directly interfere with other programs. This happened due to consultations which were necessary.
Launching the site
20/04/12
20/04/12
The website was launched in time and as planned.
Sign off and pay
20/04/12
20/04/12
The customer did not raise so many issues, because a very good job was done. Though payments delayed by two days it was purely due to logistical issues from the client.
7) Resources
Identify any deviation between the forecast resource levels, as defined in the resource plan, and the actual levels in the following table:
Resource types
Budgeted resource
Actual resource
Deviation
Labour
2
3
The deviation was one because there was high growth in customer base and therefore it was necessary to get somebody to help manage the website.
Equipment
A lap top/a PC, Internet connection, A PC to send emails, a mobile phone, internet, A mobile phone, personal vehicle, A mobile phone, a PC, and a personal vehicle, A PC, internet connection, mobile phone
A laptop/a PC, Internet connection, A PC to send emails, a mobile phone, internet, A mobile phone, personal vehicle, A mobile phone, a PC, and a personal vehicle, A PC, internet connection, mobile phone
All the equipment was availed as planned.
Materials
A PC, a pen and a notebook, A PC, a note book and a pen, A PC, programming text books, internet connections
A personal vehicle and a mobile, A PC and programming text books, internet
A PC, a pen and a notebook, A PC, a note book and a pen, A PC, programming text books, internet connections
A personal vehicle and a mobile, A PC and programming text books, internet
All the materials apart from one PC which was not submitted due to financial constraint.
8) Identify project achievements
Next list the major achievements for the project and describe the positive effect that each achievement has had on the customers business
Achievement
Effect on business
Adoption of E-ticketing
This has improved business efficiency and also increasing the business turnover.
Creation of awareness on each rock band
The company’s turnover has increased tremendously through this interaction. Because the number of fans attending have gone higher.
9) Identify project failures
List any project failures and describe the effects they have had on the customer’s organisation
Failure
Effect on business
Inability to meet the insecurity challenges during concerts.
Some of the potential clients have felt that the information given is misleading and therefore loosing trust.
Ability to influence the reliability of the rock bands.
This has always made some fans not to visit the website and therefore reducing web traffic.
10) Identified lessons learned
Describe the lessons learned from undertaking this project and list any recommendations for similar projects in the future
Learning
Recommendation
Though the project was successful there was a very strict deadline and therefore some omissions could have been made. Humble time is necessary when handling such kind of work.
It is necessary that we have humble time when doing such kind of a project.
Resources are very important in such kind of a project.
Resources should be availed in time.
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