Compare and contrast the Baldrige core principles with W. Edwards Deming's 14 points - Essay Example

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Attainment of quality products is forever changing and in order to meet the needs of both market and customers quality production has to…
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Compare and contrast the Baldrige core principles with W. Edwards Demings 14 points
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The application of quality in production has a long history, starting from 1970’s in Japan and gaining recognition across the world because of its positive effect on product quality (Evans & Lindsay, 2012). This resulted in inventing principles such as total quality management (TQM) that focuses on collective efforts of managers and workers with an aim to satisfy customers’ quest by continually improving operations, management processes and product whose origin traced to W. Edward Deming, Joseph M. Juran and Philip B. Crosby. While the Baldrige principle from Malcolm Baldrige consist of seven core areas: leadership, information and analysis, strategic quality planning, human resource utilization, quality assurance of services, quality results and customer satisfaction.
Total Quality Management (TQM) is generally associated with W. Edwards Deming. The economic transformation of post-war Japan through application of TQM principles lead to the crediting of Deming. According to Deming, the principle of total quality management (TQM) embraces total commitment to process and product (or service) improvement by all employees at all levels. On other hand, the Baldrige principle enacted into law in 1990 to emulate and stimulate economic success similar to that of Japan as a result spread the usage of the total quality management (TQM) in businesses and industries in the United State. Moreover, the Baldrige principle invented by Malcolm Baldrige is an illustration of the total quality management (TQM) beliefs because of its seven-core element addressed in the Baldrige sums objectives of the total quality management whose main purpose is to ensure constant quality production (Anderson et al , 2010). This lead into many companies embracing Baldrige in their operation as it enables collection of baseline data vital in the measurement of the ...Download file to see next pagesRead More
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