Nobody downloaded yet

Solutions of Slow Housekeeping Services In Palomar Hotel - Research Paper Example

Comments (0) Cite this document
 The aim of the study is to develop the two solutions of staff training and improvement of Property Management Systems in order to address the problem of slow housekeeping services at Palomar Hotel. In the wake of these challenges, the hotel stands to lose customers to the competition…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER93% of users find it useful
Solutions of Slow Housekeeping Services In Palomar Hotel
Read TextPreview

Extract of sample "Solutions of Slow Housekeeping Services In Palomar Hotel"

Download file to see previous pages  According to the customer comments from the data collection, the time taken for cleaning a room, the delays in response to customer calls, and the delays of delivering extra towels indicate the slow performance of housekeeping service to customer needs. Therefore, Palomar Hotel needs to solve the situation of above slow services problem to avoid major effects on customer satisfaction. There are two effective solutions to improve the slow housekeeping service, which are additional training for the staff that deals with housekeeping services, and the upgrading of the Property Management Systems (PMS). Additional Training
Additional training to the staff to provide more refresher information to guide them in responding to customer requests will improve the level of speed with which housekeeping services are conducted. Additional training will enable the employees to learn how to handle customer request and the response to give to ensure the customer feels attended to. In providing the additional training, the provision of cleaning services for the rooms is enhanced. The staff is educated on the right times to handle cleaning and retain cleaning material nearby to handle any requests for cleaning services.When a customer call is received, the procedure that it follows to ensure a response is provided is vital. Additional training to equip the staff with confidence and the right attitude to work will provide the staff with motivation that will help increase their speed and efficiency.   ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
(“Solutions of Slow Housekeeping Services In Palomar Hotel Research Paper”, n.d.)
Solutions of Slow Housekeeping Services In Palomar Hotel Research Paper. Retrieved from
(Solutions of Slow Housekeeping Services In Palomar Hotel Research Paper)
Solutions of Slow Housekeeping Services In Palomar Hotel Research Paper.
“Solutions of Slow Housekeeping Services In Palomar Hotel Research Paper”, n.d.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Solutions of Slow Housekeeping Services In Palomar Hotel


...for flexibility in terms of hiring trained individuals. Most hotels need extra workers only during their peak periods thus they outsource, during busy periods they outsource housekeeping while during the low business time they retain their usual numbers (Ahmed, 2011). It also allows for more attention to be paid to things like customer service and marketing (Burt, 2010). Staff Substitution The Executive housekeeper said that outsourcing can really help, and be the solution whenever there is a staff related emergency (Linares, 2010). Outsourcing is also employed if an employee is sick or has some other emergency, outsourced housekeeping...
14 Pages(3500 words)Essay

Industry Solutions and Services

...Industry Solutions and Services of the Introduction The ZBZ computing systems is a hardware manufacturing company. The company at present is manufacturing hardware devices for computers that need no customization. All the functional divisions like engineering, manufacturing, quality assurance, and marketing & sales are habituated to work without interaction with the pre programmed guidelines. As the hardware is manufactured with pre designed structures, the staff and the management are not familiar with the development of customized products. The industry solutions and services for broadcasting companies need that rapport with the customers as the hardware and other...
12 Pages(3000 words)Assignment

Housekeeping and Mrs. Dalloway

...Marilyn Robinson’s Housekeeping is a rich narrative where several themes dynamically interact with and compliment one another. The theme of loss is difficult, even impossible to separate from that of the mercurial, transitory nature of the physical world, just as is the theme of self-identity from the feminist revision of the patriarchal world. Even though all of the identified themes provide unique insight into the novel, none do so more than that of the feminist reworking of the patriarchal world. The feminist reworking of dominant patriarchal relations frames the narrative, as evidenced in the introductory lines. Robinson’s first words are: “my name is Ruth. I grew up with my younger sister, Lucille, under the care...
4 Pages(1000 words)Essay

Slow Down and Play

...Topic: Slow Down and Play Lecturer: Presentation: Slow Down and Play It is widely acceptable that all work and no play make Jack a dull boy (Miller 2008 p 26). This is a saying which is used to encourage people especially in their young ages to incorporate co-curricular activities in their day to day lives so as to enhance their skills as well as to expose their minds to different challenges associated with solving problems. Majority of people though view playing as wastage of valuable time, which could be spent on conducting other important duties such as studying or working. It is therefore not always okay for a person especially a parent to keep on insisting that their children should direct all their...
2 Pages(500 words)Essay

Technology Solutions for Human Services Paper

...of the of the of the Technology Solutions for Human Services INTRODUCTION The field of human services does not have any limited boundaries. It is spanned over just about anything and everything that would be of service to the human race. On the most basic scale it can be assisting an elderly person in carrying their goods. On a larger perspective, however it may involve anything similar to building a welfare centre for the service of the deserving or the running/ maintenance of a charitable school for the children of the needy. The national organization for human services quotes the formal definition of human services...
3 Pages(750 words)Essay

Marilynne Robinsons Housekeeping

...Housekeeping This is one of the dissociated books in my recent readings. The story can be categorized by its haunting nature, empty and the rootless feelings it elicits and the balancing of feelings. Due to the presence of the mirrors, the woman character and the narrator, my figure has been disoriented. Simply, I like the feelings in the book. The author has set the story in the sleepy lumber city of Fingerbone. The story opens with a tragedy about Ruthie who is the narrator. The tragic death of Ruthie’s grandfather and her mother’s suicide is also revealed. This develops a shadow of darkness in the story and the mystery seems to grow up. The plot fringe is tied to the rail of bridges which goes over the lake, the...
2 Pages(500 words)Annotated Bibliography

Marilynne Robinsons Housekeeping

...Task: Marilynne Robinson’s Housekeeping Marilynne Robinson is considered an anomaly in today’s great tradition of the American Literature. She is one of the few American novelists who are at peace enjoying their achievements as successful novelists. One of her known and popular novels is Housekeeping, an interesting novel that earned and claimed different titles I various literature competitions and comparisons, among them being Pulitzer Prize for Fiction and the PEN/Hemingway Award for best first novels. Besides, it was named one of the best 100 greatest novels of all time. This paper will lucidly analyze the passage on the sisters’ issues and discussions, considering major concepts and points portrayed...
2 Pages(500 words)Essay

Housekeeping enhancing the employees’ performance as well as the housekeeping department. It also describes Avenue hotel in Copenhagen one of the biggest hotels in Denmark. It seeks to provide areas of the manual delivery system needing improvement to enhance the hotel in achieving its target goals. Keywords: housekeeping, housekeeping manual, internal situation, service management system, environmental sustainability, department, housekeeping practices, enterprise Introduction Housekeeping entails the use and implementation of the housekeeping manual to enhance the effectiveness...
20 Pages(5000 words)Essay

Solutions of Slow Housekeeping Service in Palomar Hotel

...Solutions of Slow Housekeeping Services In Palomar Hotel Introduction Slow housekeeping activities at Palomar Hotel affect the level of service delivery that the general customer satisfaction aspects are affected by. According to the data collected earlier, the customer satisfaction aspects is affected much by the poor housekeeping activities slow in response. In the wake of these challenges, the hotel stands to lose customers to the competition that will affect its revenues and general business...
5 Pages(1250 words)Research Paper

Trends in Adventure Lodging For Housekeeping Department in Chateau Hotel

...Adventure lodging Trends in adventure lodging The tourism and hospitality sector survives on trends. Hotel facilities, therefore, have to strive to offer the tastes and preferences of consumers. Since it is a consumer-oriented industry, the service providers have to study market trends in order to offer services that fit the market’s prescriptions. Lodging is a principal part of tourism. This is because it enables a person escape one’s familiar environment and find comfort in a different place. Adventure lodging, however, is a dynamic area that is subject to evolving trends. In this sense, the Chateau hotel can benefit from given trends in adventure lodging. To begin...
2 Pages(500 words)Research Paper
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Research Paper on topic Solutions of Slow Housekeeping Services In Palomar Hotel for FREE!

Contact Us