Internship Training Period Completed in a Bank - Essay Example

In the last 30 hours, the training I have completed includes depositing checks that are drawn in local banks of Qatar. The checks were in the accounts of the customer of the bank and had to be sent by the Central Bank of Recovery.

I also covered the clearing of quality checks in the previous 30 hours. I performed the task of balancing the clearing checks which are deposited in the accounts of the customer. Moreover, I had to deal with the rejected checks which were drawn on the local banks’ accounts (Parker 48). I learned numerous new skills in the past 30 hours such as, I learned to make use of appropriate language and be positive while communicating with others. I was able to be flexible enough to adjust according to the need of work and the requirements of dealing with the customer.

canto be calm and patient along with being polite to the customers. I learned to be able to keep the customers’ information confidential and to maintain their privacy according to the policy. I have been able to be careful and attentive to the single details and their accuracy. Most importantly in this work experience, I have learned from my mistakes and observed many ways to work out of difficult situations and in different conditions (Fitch 50). I have adopted troubleshooting skills while facing some problems and handled them during training in the last 30 hours.

The problems I encountered made me flexible and enabled me to find out their solutions accordingly. In the fourth week, the problem was that the workers were too busy because the of upcoming Eid vacation. Therefore, it was difficult for me to complete my training as there was lesser time. I resolved this issue by being calm and following Wed the workers patiently. I also took help from the detailed papers to get an idea of the new tasks. Second, only a problem occurred when I forgot to write the customer’s phone number on the check while depositiwhichhat could cause trouble in rechecking if any error would be detected in depositing.

I verified the customer’s account for the contact number with the help of a worker and then I wrote it on the check. Another problem I faced was that according to the bank policies a check cannot be deposited at noon. which I solvedexplaininglain to ings the customer's policies askingsked him to come the next day in time to make the transactions and complete the task before the time ends. The appreciation I received further appreciation I received from the field supervisor is worth consideration for me along with the criticism by him.

The supervcomplimenteded me on my language skills, and it helped me realize my confidence level. He suggested being more attentowardwards details for complicated tasks and was accurate about the task’s details. I am complimented for being flexible enough to work accordingly and for doing the tasks or processes quickly and actively. He suggested getting the needed sleep at night to perform work actively. Moreover, I got a compliment on learning from my mistakes and was advised to forget about the previous problems, and personal problems should be kept apart the from workplace and work.