StudentShare
Contact Us
Sign In / Sign Up for FREE
Search
Go to advanced search...

Analysis of State Bank of India - Case Study Example

Cite this document
Summary
This paper "Analysis of State Bank of India" identifies major problems facing by the State Bank of Travancore based on a given case study. It proposes tools to be used to solve these problems. Moreover, this project recommends some solutions for the problems facing by SBI in the Indian market…
Download full paper File format: .doc, available for editing
GRAB THE BEST PAPER92.1% of users find it useful
Analysis of State Bank of India
Read Text Preview

Extract of sample "Analysis of State Bank of India"

Download file to see previous pages

The introduction of globalization and the subsequent liberalization of economic policies in the ’80s helped India to attract a huge volume of foreign direct investments. Even though many private banks as well as foreign banks operating in India, the state-owned bank, State Bank of India is still the favorite one for the people. As the name suggests, the State bank of India or SBI is a public sector bank that has branches in most parts of India. Even though SBI still controls a substantial portion of the Indian banking industry, competition from private banks and foreign banks is causing big problems to SBI.

Some of the major problems facing by SBI at present are related to marketing, HR, customer service, and technology. Private sector banks, such as HDFC and ICICI compete strongly with SBI now. ICICI Bank has already overtaken SBI in terms of market capitalization. Rural marketing is another big problem for SBI. Even though SBI has many branches in India, most of these branches are located in urban areas. The rural population still consists of many unbanked people and SBI failed to exploit this community.

Lack of employee motivation and communication problems are the major HR problems in SBI. Poor compensation and heavy workloads are some of the reasons for the demotivation of SBI employees. Communication is usually taking place in SBI only in one way; from top to the bottom. As a result that, even talented employees were unable to use their capabilities properly. Customer service is another area in which SBI is facing problems now. Many of the SBI customers have a complaint that they were neither respected nor treated properly by the SBI employees.

The high-income customers of the SBI believe that they are not getting enough recognition from SBI even though they contribute more than 80% of SBI’s turnover. Lack of product innovation and the technologies feasible to exploit the banking possibilities in rural areas are some of the technology-related problems in SBI. SBI still uses old technologies and the company does not bother very much about developing a technology suitable for the rural communities in India.

...Download file to see next pages Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“CASE STUDY ANALYSIS OF STATE BANK OF INDIA Example | Topics and Well Written Essays - 6000 words”, n.d.)
CASE STUDY ANALYSIS OF STATE BANK OF INDIA Example | Topics and Well Written Essays - 6000 words. Retrieved from https://studentshare.org/business/1653382-case-study-analysis-of-state-bank-of-india
(CASE STUDY ANALYSIS OF STATE BANK OF INDIA Example | Topics and Well Written Essays - 6000 Words)
CASE STUDY ANALYSIS OF STATE BANK OF INDIA Example | Topics and Well Written Essays - 6000 Words. https://studentshare.org/business/1653382-case-study-analysis-of-state-bank-of-india.
“CASE STUDY ANALYSIS OF STATE BANK OF INDIA Example | Topics and Well Written Essays - 6000 Words”, n.d. https://studentshare.org/business/1653382-case-study-analysis-of-state-bank-of-india.
  • Cited: 0 times

CHECK THESE SAMPLES OF Analysis of State Bank of India

State Bank of India

state bank of india (SBI) is considered to be the biggest bank in India in relation to customer base, though it is not the best.... (Name) (University) (Course) (Tutor) (Date) Introduction state bank of india (SBI) is considered to be the biggest bank in India in relation to customer base, though it is not the best.... In 2006, SBI chairman contended that, in order for the bank to move from the view of being the biggest bank to the view of the bank being the best, there as a need to reconsider changing the leadership pattern (state bank of india)....
8 Pages (2000 words) Essay

Evaluation of the Barclays Popular UK-Based Multinational Bank for Its Indian Market

The Reserve bank of india is the chief regulatory body responsible for regulating the banking sectors.... Department of state, 2010).... Locate these object toiles, an extensive situational analysis, and strategies analysis will be conducted for the Berlin india using multiple relevant strategic models and tools.... ocial structure of the india is also reshaping as consumers awareness among Indian is raising.... india's 1....
8 Pages (2000 words) Essay

Strategic Management of Barclays Bank in India

The study "Strategic Management of Barclays Bank in India" analyzed the sustainability of the innovative approaches by Barclays Bank when it entered the retail banking market of india.... Further to this, prediction as to the state of india's economy states that soon enough, it will be one of the countries that will overtake the Group of 7 economies (Hamilton, 2011).... This will consist of a systematic analysis of factors associated with the external environment such as political, economic, social, and technological that impact the operation of the business....
11 Pages (2750 words) Essay

Impact of Financial Reform upon the Bombay Stock Exchange

Towards this direction, the Bombay Exchange market should be considered as offering significant help to india's financial development even under the pressure caused by the instability.... The essay "Impact of Financial Reform upon the Bombay Stock Exchange" discusses how the Indian financial market as a whole – including the Bombay Exchange Market – is facing a continuous and significant development while the foreign capital invested in the country presents a stable growth....
6 Pages (1500 words) Essay

Indian Financial Reforms Influencing the Bombay Stock Exchange

Specifically for india, the economy had to face several obstacles before starting to be developed in all its sectors.... The essay "Indian Financial Reforms Influencing the Bombay Stock Exchange" discusses the design and the operation of Stock Exchanges around the world are usually based on the policies set by the relevant governments in accordance primarily with the financial strength of the countries involved....
12 Pages (3000 words) Essay

Apex Bank of India

In the paper 'Apex bank of india' the author analyzes an agricultural bank that lends money to rural farming communities under the active patronage of the Reserve bank of india.... The network of branches spans across india in a number of states, including Tamil Nadu and Karnataka.... The author states that india's agricultural and farming communities form the backbone of the nation through the country still has the biggest technically qualified labor force and is the biggest outbound outsourcing destination in the world today....
12 Pages (3000 words) Research Paper

Evaluation of Barclays Bank in India

Indian Banking sector is not much affected by the political government policies as compared to other developing countries because of the robust framework policy of free trade of the Reserve bank of india.... 54% of the GDP of india was contributed by the service sector during 2006-2007 (Cetorelli & Gambera, 2002, p.... This paper "Evaluation of Barclays Bank in india" discusses Barclays Bank as one of the biggest financial services providers in the global market for around 300 years now....
11 Pages (2750 words) Case Study

Why Has the Conflict between India and Pakistan Been So Intractable

The paper "Why Has the Conflict between india and Pakistan Been So Intractable?... One of the greatest political rivalries of the globalized world can be traced to the relationship between india and Pakistan.... The conflict between india and Pakistan can be termed as intractable considering the fact that the bone of contentious issues lies in the disputed territory of Kashmir in which both the nations stake their claim.... india refuses to Pakistan's claim that Kashmir is their part as the area has a majority of the population that follows the Muslim religion....
9 Pages (2250 words) Case Study
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Contact Us