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Phase 3 Discussion Board - Assignment Example

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In my response to the results of our team simulation round, I would like to point out that the major key business issue in our organization is efficiency is service delivery. As an organization, we are committed to ensuring that our clients are given the best quality services…
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Phase 3 Discussion Board
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Based on the above argument, it is my pleasure to report that the most important decision to make is to improve the level of quality of our services. As a production department, there is a need to look for all the available resources which can enable us to improve our efficiency. This means that proper measures should be taken to improve the general conditions of the working environment. If it is properly done, it will have long term benefits to the company since it will be crucial in accomplishing its objectives.

The first decision to make is to improve the efficiency of the machines. In the production department, several equipments need to be used. However, for them to be helpful to the company, they should be in a good condition. In this regard, the company should acquire modern and up to date machines to use in the production process. A part from this, deliberate measures should be taken to ensure that the efficiency of the available equipments is improved. This can be done by up dating them and giving them the necessary maintenance.

For instance, if there is any worn out part, it should be repaired or replaced. Thus, it will be possible for the organization to improve the efficiency of these machines. The other decision to make is to reorganize the scheduling process of production. In order to be more efficient, it is necessary for the production department to readjust the time schedule of the production process. Since time is a very important resource for the company, it should not be misused any more. Instead, the management should come up with measures to ensure that all the activities are planned (Gomez-Mejia, 2008).

Once everything is done as per the schedule, the operations will smoothly run without any delay. This will be a great step towards improving our service delivery. At the same time, it will help in establishing a good rapport with our

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