Reflection - Essay Example

Reflection The theories discussed in the about interrelationship about information technology, effective communication and operations management were eye opener. I thought one exists independent of each other and are not that important in an organization. I just realized that when informations were not properly communicated, an organization will not achieve coherence in its act thus, misunderstanding occurs, leading not only to conflict but also an unclear sense of direction of the organization (Kilmann et al., 1986). The role of information technology is not just about gadgets and how to work faster.

They are basically essential in communicating effectively and efficiently. For example, directives coming from the headquarters can be cascaded faster and clearly with the use of emails, texts fax and telephone calls. This is possible even if the receiving parties are located overseas at real time and costs almost nothing. Emails for example vitually shrunk the world into a small village because organizations can interact regardless of distance. The synergy betweent effective communication and information technology is inseparable.

Communication is the content while information technology is the medium to dispense the information (Adeyemi-Bello, 2001). These information are critical to the organization because it affects not only on how the organization should act or react, but also on how it should create and place its products and services in the market which is essential in running a business. The interaction between the two is aimed towards a highly effective operations management that actually delivers the product or service to the customers that will satisfy the customer and make the organization more competitive in the market.

ReferencesKilmann, Ralph H.; Saxton, Mary J.; Serpa, Roy (1986), Issues in Understanding and Changing Culture. California Management Review, 28(2):87-94Adeyemi-Bello, T., 2001, Work Study. 50(4): 150-153