Transforming Strategy One Customer at a Time Literature review. Retrieved from https://studentshare.org/business/1598251-harrington-and-tjan-transforming-strategy-one-customer-at-a-time
Transforming Strategy One Customer at a Time Literature Review. https://studentshare.org/business/1598251-harrington-and-tjan-transforming-strategy-one-customer-at-a-time.