The Custom Food & Feed Corporation - Assignment Example

It also involves diagnosing those areas where employees are likely to be most sensitive to change. All of these factors for overcoming resistance to change can be achieved through a well-devised and thoughtfully implemented employee survey. The survey that is outlined within this document is designed to determine the extent of employee engagement with the organization in its current state, as well as how engaged employees would feel if certain changes were implemented. Ideally, the survey would be administered by the company's human resources department so that all employee levels could participate objectively.

Indeed, resistance to change can certainly be prevalent at every level - from front line workers to senior management. In this case, many employees and managers have a vested interest in the established culture and do not want to see any changes. Nepotism has been identified as a significant problem within the organization, and there is growing resentment of management among hourly workers due to the authoritarian manner in which they have been managed. Moreover, the level of concern for regulatory compliance is unacceptably low, an attitude that has trickled down from management to the hourly employees.

1: hourly worker 2: frontline manager 3: mid-level manager 4: senior managerResults and Communication of FindingsThe survey is likely to show that hourly employees are relatively unhappy with the present state of the organization as compared to the managers. They will probably be more likely to indicate a lack of connection between their own success and that of the organization. They will probably also disagree with the statement that management cares about their success and that they have an equal chance for advancement within the organization as compared with their coworkers.

Hourly employees will be more likely than managers to indicate that the company needs to make changes. Managers will express a higher level of confidence in senior management than will hourly employees, and they will likely feel more fairly compensated for their work. All subsequent change decisions should be communicated with reference back to this survey. Furthermore, other similar surveys should routinely be utilized to gather employee feedback pertaining to issues confronting the organization.