quora
Nobody downloaded yet

Lloyds TSB Bank (stakeholders) - Essay Example

Comments (0) Cite this document
Summary
Lloyds TSB Bank is one of the largest banks in the UK, providing a range of banking and other related financial services. The bank provides retail, private and commercial banking, investment services, pension management, treasury services, insurance broking and life assurance…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER91.5% of users find it useful
Lloyds TSB Bank (stakeholders)
Read TextPreview

Extract of sample
"Lloyds TSB Bank (stakeholders)"

Download file to see previous pages The successful implementation of the Group's strategy is the responsibility of all 70,000 staff employed by the Group. It is their approach to making Lloyds TSB a high performing organisation that has enabled the Group to make such good progress in 2004 and which only they can ensure further progress over the next few years.
The focus of Lloyd TSB on their customers has never come at the expense of other stakeholders. They claim that they are constantly striving to make Lloyds TSB a great place to work and a great investment opportunity for shareholders. For shareholders, Lloyds TSB delivered a total shareholder return (share price appreciation plus dividends) of 15 per cent during 2004, a significantly better performance than both the FTSE Bank Index and the FTSE 100 Index. So, 2004 has been a year of good progress for customers, staff and shareholders all of whom are linked by a common desire - the successful delivery of Lloyds TSB's business and financial strategies. (Banking business Review 2005)
Lloyds TSB has a clearly articulated organic growth strategy that is focused on improving and deepening relationships with our personal and business customers. During 2004 this strategy has started to gain traction, with good progress being made in each of their business units. The successful delivery of profitable franchise growth has been central to the Group's return to positive earnings momentum during 2004.
The building blocks of attracting, retaining and developing customer relationships in all areas of the business are the foundations of profitable franchise development and sustainable earnings growth. With this in mind Lloyds TSB has spent much of the last few years putting their customers at the heart of the strategy, ensuring that customer needs drive their business transformation. During 2004 they have continued to improve the product range, they have significantly enhanced their customer service levels, and have made clear progress in improving the Group's processing efficiency. As a result, customer satisfaction levels are higher than at any time during recent years and they are recruiting a higher number of quality customer relationships. (Banking business Review 2005)
iii)
The company also provides telephone and Internet banking services. Cheltenham & Gloucester (C&G), a subsidiary of Lloyds TSB, is the group's residential mortgage provider, selling its products through branches of C&G and Lloyds TSB Bank in England and Wales, as well as through telephone, Internet and postal services.
The insurance and investments sector operates through Scottish Widows, the group's specialist provider of life assurance, pensions and investment products. These services are distributed through the Lloyds TSB branch network via independent financial advisers and directly via the telephone and the Internet. Insurance and inves ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Lloyds TSB Bank (stakeholders) Essay Example | Topics and Well Written Essays - 2000 words”, n.d.)
Retrieved from https://studentshare.org/business/1501772-lloyds-tsb-bank-stakeholders
(Lloyds TSB Bank (stakeholders) Essay Example | Topics and Well Written Essays - 2000 Words)
https://studentshare.org/business/1501772-lloyds-tsb-bank-stakeholders.
“Lloyds TSB Bank (stakeholders) Essay Example | Topics and Well Written Essays - 2000 Words”, n.d. https://studentshare.org/business/1501772-lloyds-tsb-bank-stakeholders.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document
CHECK THESE SAMPLES - THEY ALSO FIT YOUR TOPIC
Critically assess how e-business technilogies have altered the nature of competition within Lloyds TSB
To some it has been very beneficial while to others as well, technology has had profound negative impacts on their businesses due to the losses and costs that have to be incurred by these businesses to try and fix all these problems caused as a result of business malpractices.
4 Pages(1000 words)Essay
Lloyds Banking Group Integration
It is a fact that a number of the leading global banks have reverted back to profitability and have paid or do intend to repay the so infamous government bailouts. Banking industry, though far from being in the pink of health, is in a much better shape then what it was just a year ago.
8 Pages(2000 words)Essay
Corporate Social Responsibility and Business Ethics in Barclays Bank
The study seeks to examine corporate social responsibility policies, including business ethics and its impact on Barclays bank practice and key stakeholders. It shall lay the foundations by describing Barclay’s history and environment, its organizational framework and the philosophy underlying its banking operations.
12 Pages(3000 words)Essay
Case study RBS Royal Bank of Scotland or Lloyds TSB UK: Assessment Task: Taking the role of a management coach/facilitator, you
The government now owns more than 80 per cent of the bank, and RBS is currently implementing measures partially imposed by the bailout plan and partially conceived in its strategy formulation, that are expected to lead it towards recovery and privatisation.
16 Pages(4000 words)Essay
Lloyds TSB & HBOS
.. and the function of leadership is the creation and management of culture..." Edgar Schein Organizational Culture and Leadership. In Lloyds TSB, the organisational culture revolves around the creation of value for shareholders, managing for value and measuring the value.
8 Pages(2000 words)Case Study
The Balanced Scorecard (BSC) method of Lloyds TSB Bank
It describes different strategies Lloyds takes in order to accomplish the organisational objectives. The balanced scorecard provides a reasonable view of organisational performance. In Lloyds, BSC has assisted to disclose the major performance activities.
11 Pages(2750 words)Essay
The Current and Future use of Internet Technologies for LLOYDS TSB Bank
formance Award Winner, (March 2009), 24-7 Press Release, London – England, Retrieved on March 29 2009, from: http://www.24-7pressrelease.com/press-release/lloyds-tsb-is-hitwise-uk-online-performance-award-winner-93731.php 11 Technology in general and Internet technologies in
8 Pages(2000 words)Essay
Banking Master Essay
The lenders help the economy to be more vigorous because the borrowers will put up a business. The borrowers use the money to put up a business or two which they believe, based on hindsight or feasibility study, will generate a income. In our present business climate, individuals need a bank account to generate MORE sales and net income.
8 Pages(2000 words)Essay
Strategy definition of Lloyds bank TSB
This is the case with Lloyds Bank TSB (Collis & Rukstad 2008, p. 85). The Lloyds Bank TSB intents to become a financial institution, which exhibits positive financial growth. Unlike other
2 Pages(500 words)Essay
Strategy statement for bank Lloyds
res following the precise definition of the main objective of an organization, coupled with the allocation of the available resources to execute the objective (Stonehouse & Houston, 2003:288). Lloyds Bank has the principle objective of becoming the best bank both to its
2 Pages(500 words)Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Let us find you another Essay on topic Lloyds TSB Bank (stakeholders) for FREE!
logo footer
Contact us:
+16312120006
Contact Us Now
FREE Mobile Apps:
  • StudentShare App Store
  • StudentShare Google play
  • About StudentShare
  • Testimonials
  • FAQ
  • Blog
  • Free Essays
  • New Essays
  • Essays
  • Miscellaneous
  • The Newest Essay Topics
  • Index samples by all dates
Join us:
Contact Us