Amazon Business Environment - Case Study Example

The expatriate training should focus on the qualities and skills that will enable them to be able to achieve the above goals and within the shortest time possible. This will require them to be trained on diplomatic and negotiation skills to enable them to have a niche over the rival firms such as eBay and especially in those countries where technology is in its penetration phase. Since the environment is likely to change, the expatriates also need to be trained on ways to mitigate any negative effect and to capitalize on any opportunity that may come from a shift in the external business environmental factors.

These will include involving issues like building strong customer relations and developing towards conforming to different situations of government policies that may affect their business in different countries. With Amazon being an online purchasing store, it is required that its employees should be able to work around the clock as orders come to process them for further ordering from the supplying firms and also to process payments for the orders. In this case, expatriate training will help to enhance the few interactions which employees will have with customers and in addressing governance issues posed at different times during operation.

The bulk of this work will require employees to be flexible, to work with minimum supervision and also to be self-driven. The expatriate training should focus on the qualities and skills that will enable them to be able to achieve the above goals and within the shortest time possible. This will require the expatriates to be taught on ways and tricks to process the orders within the shortest time possible and with minimal effort. Online businesses also require people who are enthusiastic about technology and the various software and application that are used.

Amazon, however, has its own software and applications that it uses and the expatriates will be trained on how to use this software that is allowed in the country of deployment without putting at risk the security of any of the data belonging to Amazon (http://www.ukessays.co.uk/essays/business/amazon-external-environment.php). An internal environment in any business organization is core to its success and Amazon is not an exemption. Thus to achieve the set targets, relationships between employees, and the clients and also with the management is very important to the organization.

In Amazon, that culture, which is performance-based, must be upheld to ensure the smooth running of all departments of the organization and that the company’s objectives are met. The employees should have an induction workshop to be briefed and informed about the organization's policy and culture; it is in that forum that they get to seek any clarification on any matters that they may wish to know about the organization. It is here that the expatriates should have some bonding sessions with their colleagues as they exchange ideas and share experiences.

Jeff Bezos, the owner of Amazon, envisioned an online shopping where one can buy anything and everything at the convenience of one click of a computer. In line with this, the expatriates have to be encouraged to be innovative and help with this long-term vision of Amazon and spread it globally with excellent results and within a record timeframe. The training the expat is given should enhance their involvement by introducing special treatment rewards and punishment for every person in the company.