Digital Revolution - Assignment Example

Essay (Individual) Table of Contents a)Explain how the digital revolution can be interpreted as a wicked problem 3 b)Demonstrate how the digital divide poses an issue and/or opportunity for business 3 References 5 a) Explain how the digital revolution can be interpreted as a wicked problem The digital revolution has been termed as the wicked issue because the solution to this problem cannot be sorted as it is getting contradictory to the changing requirements. The issue of digital revolution has become resistant as the effort to solve it may give rise to other problems which may be harmful for the society at large (Fitzpatrick, 2003, p.3). The digital revolution was brought about with the hope bringing about the concept of globalization, which to an extent has been fruitful thereby creating great economic impact in the society.

But, the digital revolution has resulted in the internet predators, information overload, media saturation and forms of social isolation. Moreover with the digital revolution most of the works are being carried out through personal computing and other related digital activities. This in the long–run has led to the invasion of the privacy of the customers through software the keystroke recording and the application that leads to information filtering. Moreover, the personal use of the computer has resulted in the reduction of the productivity level of the employees.

Reliability of data has become an issue since the digital revolution has come into being as the information is being easily replicated without being verified. Though the digital revolution has made the outsourcing services possible over the globe yet, the problems faced by the same are irrevocable (Coyne, 2004, pp.1-13). b) Demonstrate how the digital divide poses an issue and/or opportunity for business Digital divide refers to the inequality between certain groups who are broadly construed from the knowledge of communication and information technologies.

The digital divide can also give rise to the production gap with is responsible for the separation of the consumers from access to the internet (Cooper & Weaver, 2003, p.3). This on the contrary becomes harmful for the business as a whole as the producer of the content of the internet and its consumer gets equally affected. With the introduction of the Web 2.0 technologies generally used by social networking sites has resulted in creating the digital divide between the passive consumers and the ones who have more knowledge and skill regarding interaction over the internet.

Cultural factors are also another reason for the digital divide. Lack of education and socioeconomic status are the participants behind the cause of the digital divide (Zanker C., 2001, pp.3-10). On the other hand, digital divide can bring forth opportunities as well. It is through the enriched relationship of the technology that has enabled us to get in touch which our near and dear ones more frequently. The use of the internet has made business reach a global standard. Through the use of the internet the product being ordered are reaching the door steps of the person within a few days without travelling the distance.

Digital revolution has also contributed on a larger scale in making our lives much easier than it used to be by the introduction of mobile phones, laptops, etc (Fulton, 2000, pp.1-5). References Cooper J. & Weaver K. D., 2003. Gender and Computers: Understanding the Digital Divide. United Kingdom: Lawrence Erlbaum Associates, Inc. Coyne R., 2004. Wicked Problems Revisited. [Pdf]. Available at: [Accessed on: 21 August 2012]. Fitzpatrick G., 2003. The Locales Framework: Understanding and Designing for Wicked Problems.

Unites States: Kluwer Academic Publisher. Fulton B. K., 2000. From Digital Divide to Digital Opportunity. [Pdf]. Available at: [Accessed on: 21 August 2012]. Zanker C., 2001. The Global Digital Divide-Problems and Solutions. [Pdf]. Available at: [Accessed on: 21 August 2012].