Nobody downloaded yet

Build International Client Relationship - Essay Example

Comments (0) Cite this document
Summary
Build international client relationship (BSBREL501A) TASK 1: WRITTEN QUESTIONS 1. List the appropriate fields that would need to be incorporated into a database established for international clients? Cultural factors Legislation Language Communication styles Country Religion Company brand and profile Background information Business hours Job description Contact representative Preferred contact methods 2…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER97.1% of users find it useful
Build International Client Relationship
Read TextPreview

Extract of sample "Build International Client Relationship"

Download file to see previous pages Client profile information can help the company to develop a suitable market segment from a detailed profile of customer purchasing behaviour and preferences. This information will assist an organisation to interact with its customers in the best possible way and work together effectively. For example, information about issues and concerns, performance, and future strategies can help a business in understanding customers’ characteristics and developing consumer profiles. Market research can be used to collect data to enhance consumer awareness and build long-term relationships. 3. List different modes of communication that could be used to communicate with international clients? Face-to-face Phone calls E-mail Fax Meetings Skype Conferences such as formal conferences and video conferences Customer audits and investigations 4. Discuss issues that would need to be considered when establishing the preferred mode of communication with international clients? The issues that businesses need to consider when establishing a preferred mode of communication with international clients include: The length of time that a customer has been conducting business with the company Language barriers and the interpretation of different cultures Differences in perception as each person thinks differently and develops ideas in their own unique way The nature of the information and complexity needed to be managed in order to prevent conflict Misinterpretation of information may result in loss of sales and potential legal action Confidentiality is required in dealing with clients as their information should be kept private Technological availability is crucial because, if managed effectively, it can improve communication and make maintaining relationships with international clients easier Speed is an important factor in replying to clients' requests so as to respond in a timely manner and make the business friendly for clients Time differences between countries can cause difficulties in communicating with clients Therefore, the company must check any potential time zone differences and respond at the appropriate times to respond to clients' requests. 5. Discuss record keeping strategies for communications with international clients? —Develop hard copies to keep clients' records in a secure and confidential place —Save copies of e-mail communication to make it easier to deal with clients —Database software should be used to keep clients’ information and profiles —Make a backup of the clients’ profiles in case of emergencies such as computer system breakdown —Schedule meeting appointments and reminders using Microsoft Outlook and other reminder applications. 6. Discuss strategies that could be implemented to facilitate regular communications with international clients? Businesses can organize special events such as product launch functions or an organisation anniversary as strategies to maintain regular communication with international clients. For example, businesses can send out invitations regularly by mail or e-mail to invite international clients to participate in business events and special functions. This strategy allows the business to be the client's first choice when its services are needed. Moreover, businesses need to ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Build International Client Relationship Essay Example | Topics and Well Written Essays - 1750 words”, n.d.)
Retrieved from https://studentshare.org/business/1430570-build-international-client-relationship
(Build International Client Relationship Essay Example | Topics and Well Written Essays - 1750 Words)
https://studentshare.org/business/1430570-build-international-client-relationship.
“Build International Client Relationship Essay Example | Topics and Well Written Essays - 1750 Words”, n.d. https://studentshare.org/business/1430570-build-international-client-relationship.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Build International Client Relationship

Self-build

...using wall ties. Blocks also comprise internal bearing walls of timber frame construction and timber studwork is utilised for non-load bearing walls. A limit of 300 mm is set for cavity width considering insulation. The house is erected on site starting with concrete foundation and work continues with the ground floor where load-bearing walls are erected and either timber floor joists or precast concrete flooring are attached. The roof is constructed after the floors (Build IT Home Improvement, 2011). Majority of masonry work in the UK involves the use of bricks and blocks. Stability is achieved by filling in the gaps between each piece or joint with mortar (De Vekey 2010). Meanwhile, timber frame...
30 Pages(7500 words)Dissertation

Build strategy

...? Build strategy Introduction Health care s with low staffing levels tend to have higher levels of poor patient outcomes (Swayne et al, 2008). Raising the level of staff is a challenging task. Some of the main reasons for lower staffing level are: the gap between available positions and the number of qualified medical professionals, rising needs of care, reorganization and spending cuts by the government (Greener, 2009). Low staffing levels has a direct influence on the quality of care offered by an institution and patient safety because overstretched staff can experience burn out and cannot meet the demands of all patients (Swayne et al, 2008). Milton Keynes hospital is one if the healthcare institutions faced with...
8 Pages(2000 words)Assignment

Client Relationship

...Client Relationship A good and long-lasting relationship with your can spell the difference between continuously paid bills and no atall. Customer relationship management (CRM) aims to enable organizations to better manage their customers through the introduction of reliable systems, processes and procedures. It is a corporate level strategy which focuses on creating and maintaining lasting relationships with its customers; a holistic change in an organization's philosophy which places emphasis on the customer. Customers need to make to feel that your company is for them; that their interests are the foremost goal of your organization. Excellent...
5 Pages(1250 words)Essay

Integrating Processes to Build Relationships: Customer Relationship Management

...also features the realtor’s goals, strategies, and conceptual framework to which the real estate business is build upon, which is mainly dependent on customer service. Enhancing the profitability of existing customers. This is the difficult step in real estate business, considering the affordability of customers. Hence, there is a need to modernize the business through cross selling and up selling. Cross selling could be done by offering customers options for his/her other possible needs such as offering properties within a subdivision that provide recreational areas. Or a particular property could be bought with discounts on insurance policies and the like. In up selling, background information on the customer, through...
3 Pages(2250 words)Essay

The Client-Practitioner Relationship/Project 2

...A Visit To A Lonely Old Woman The interview of the practitioner is with a client who is an old lady living in a nursing home. She is happy to have avisitor because she is lonely for her children who do not visit her anymore. Legend: P – Practitioner C – Client P: Good morning! How are you today? (leans forward and looks into C’s eyes with a smile) C: Hello! I’m good…. Except for some recurring backache. P: Oh… You’ve been having backaches? C: Uh huh…having them for quite a while… actually it was hurting a while ago while I walked in the garden (winces in pain) P: You ok? (leans forward and closer to C with a worried expression) you seem to be in pain. C: A bit… it comes and goes… thanks for...
2 Pages(500 words)Essay

Client Studies

...Client Study Number of words count not considering the verbatim 3495 (1698) In order to protect the client anonymity and confidentiality his and any other names in this client study have been changed 1. Therapeutic setting The placement where I am training is a charitable organisation that was established in 1958 for the purpose of providing both low cost and full fee services. A specialist counselling service promoting sexual well-being and healthy sexual relationships, the placement was originally set up to help individuals who had nowhere to turn to for expert professional help on sexual and relationship issues. The organisation has been providing...
13 Pages(3250 words)Essay

Benefits Of Customer Relationship Management

...is a concept touching on how companies can retain their most profitable clients and simultaneously lower costs and increase values of engagement that then increases profitability (Baran and Galka, 2013). Contemporary CRM was defined and influenced by the theories of TQM (total quality management) and new technological concepts. In spite of this, there is a perceived lack of explicitness in the definition of CRM, although all official definitions are sharing roughly the same fundamental concepts: marketing strategy, personalization, customer management, customer relationships, and customer retention. However, while scholars discuss the subtitles of different meanings, professionals have conducted a...
8 Pages(2000 words)Essay

The 4 Classical Activities in Client Relationship Management

...The 4 ical Activities in CRM affiliation Client Relationship Management Abbreviated as CRM, Client Relationship Management refers to marketing activities aimed at establishing, developing, and maintaining a good customer relationship. There are the main classical activities in CRM. They include acquiring, retaining, extending, and selection of clients. This paper will be discussing these four activities in depth levels. Customer acquisition is inarguably the most important duty of client relationship management. Without acquiring clients in the first place, running a successful business...
1 Pages(250 words)Assignment

Client Relationship Management

...from that of traditional practices on the grounds of technological advancements. It helps the company to manage the one on one relationship between the firms and a huge number of customers. The primary function of the CRM is to efficiently retain the profitable customers by creating and maintaining proper relationships with them (Becker, Greve and Albers, 2009). However, in case of business customers or business clients the process of maintaining the relationship is slightly different. The firms can completely rely on the technological support for managing the relationships with commercial customers or end users, but in cases of business...
9 Pages(2250 words)Essay

Nurse Client Relationship

...of the client, I managed to talk to her, and we decided that she would take care of self and agreed to continue with therapies. The effects of the ward/unit atmosphere and the group interactions upon W.S client The psychiatric ward unit limits the extent to which clients and the nurses work towards creating that therapeutic relationship. In the first place it the place is a prison like hence does not bring about aconducive environment necessary to allow the clients interact freely with others. In fact, in a study Boden et al., (2012) found out that nurses mostly do not engage in the client relationship while in the wards...
1 Pages(250 words)Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Essay on topic Build International Client Relationship for FREE!

Contact Us