We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Nobody downloaded yet

Citibank case study - Essay Example

Comments (0) Cite this document
Ethics Question1: Was the accusation bribe or corruption involved? Citibank is a reputed intercontinental bank and serves as the banking support of the customers all across the globe. It was established in the year 1812 with its head office situated in New York City…
Download full paperFile format: .doc, available for editing
Polish This Essay94.3% of users find it useful
Citibank case study
Read TextPreview

Extract of sample
"Citibank case study"

Download file to see previous pages It showed a net income of US $1.6 billion in the first quarter of 2009. In due course of time, the financial condition began deteriorating due to corrupted financial dealings captivating within the banking systems of California in the year 2011. The bank was accused due to its filling of fraudulent documents related to mortgages. As a result, numerous customers of California filed varied types of allegations against Citibank which hampered its brand equity and revenue by a significant extent. Moreover, it also hindered the loyalty and dependency of its target customers resulting in the amplification of organizational risks (Bloomberg L.P, 2012). In addition, the reason for which the lenders accused Citibank was due to change of ownerships of the mortgaged houses. It was mainly identified by a bankrupt home owner of New York named Linda Tirelli in order to regain her collaterals. Besides, it was entirely denied by Citigroup so that the image of the organization can be maintained (Bloomberg L. P, 2012). Thus, it can be affirmed from the above mentioned facts, that it was a situation of corruption, which declined its individuality from the minds of house owners in California. Question 2: Was the company liable, socially responsible and accountable? Yes, Citibank, as one of the largest players in the international banking and financial sector of United States was accused of providing unethical services to its customers. This is because, Citibank was charged due to its presentation of wrong information regarding the housing mortgages to the citizens of California. Moreover, it also passed various inaccurate facts to the housing departments of United States as well, which resulted in loss of huge funds provided by the government (Scribd, n.d.). The management of Citibank was entirely responsible and accountable for the protest against the violation of the rules of Federal Housing Administration (FHA) insurance programme of United States by offering wrong information to customers. In addition, the higher officials of Citibank were also accused for lending low interest rates in case of housing loans in order to enhance its range of customers as well as total revenue among other apparent players in the market. This resulted in lowering of trust and confidence over the mortgage schemes of FHA insurance offered by Citibank (Scribd, n.d.). Question 3: Is capitalism a just system for allocating resources? Capitalism is referred as the philosophy of financial system that mainly favors personal ownership by an individual or an organization offering services in order to earn revenue or profits. In capitalist economy, an individual or a corporation mainly aims to enhance his/her personal welfare as compared to publics (Scribd, n.d.). Moreover, capitalist economy also desires to prevent his/her individual interest in the market or within the communities. In addition, according to Hofstede (n.d.), individualism is a type of cultural dimension, in which individuals are more conscious about their personal relatives and families rather than societies. The citizens of these types of economies are focused on their individual achievement and victory. In addition, self-interest rather than empathy is the prime objective of a capitalist economy (Hofstede, n.d.). Thus, economy of United States also shows highest degree of individualism, which mainly concentrates on the benefits of individuals. Moreover, the citizens of United States were not at all interested to work in ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
(“Citibank case study Essay Example | Topics and Well Written Essays - 1500 words”, n.d.)
Retrieved from https://studentshare.org/business/1398810-ethics
(Citibank Case Study Essay Example | Topics and Well Written Essays - 1500 Words)
“Citibank Case Study Essay Example | Topics and Well Written Essays - 1500 Words”, n.d. https://studentshare.org/business/1398810-ethics.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document
Implementation of Balanced Scorecard by Citibank
The effective implementation of balanced scorecard calls for an effective control system that incorporates values, measures as well as other valuable measures that contribute to an organization’s overall well-being. By drawing upon sociological, psychological and economics studies on the selection and implementation of a balanced scorecard by Citibank
10 Pages(2500 words)Essay
E-Business Strategy Review Report on Internet Banking : CitiBank
Citibank has been one of the pioneers of Internet Banking from a very early stage of internet revolution. Citibank management was quick to judge the future of business and banking lay in the internet boom and wanted to fully capitalize itself on it. The report will be discussing the situational analysis keeping in mind the theories of PEST and SWOT analysis, the industry analysis like the porter’s five forces.
16 Pages(4000 words)Essay
Citibank,NA. Citigroup
The bank is based in New York in the United States and operates in 44 countries in North America, Latin America, EMEA and Asia (Boone and Kurtz 54). Citibank, N.A. is a wholly-owned subsidiary of the Citigroup, Inc. The company deals in various financial activities, the most popular services offered by Citibank are investment banking, consumer finance, e-commerce, mortgage lending, cash management, commercial banking and trade finance, “retail banking products and services and private banking products and services” (Boone and Kurtz 54).
6 Pages(1500 words)Essay
Management of Personal financial services. China case study
Management of Personal financial services explores the strong correlation between customer loyalty and profitability of the bank. The deregulation and emergence of new banking technology in the financial services industry have also impacted the purchase behavior of the customers, as a result banking companies rely on the strength of the financial services that help the banks to make tailor-made financial products for customized customer requirements.
10 Pages(2500 words)Essay
Case study Case Study
The fall of the hammer in a traditional auction is complete when the auctioneer announces its completion by the fall of the hammer or in other customary manner-and until any such announcement is made any bidder may retract his or her bid. The equivalent of the fall of the hammer in an eBay auction is the automatic close of bidding at a fixed time and the generation of an eBay advice headed "won" appear to have been accepted by the parties to an eBay auction.
6 Pages(1500 words)Case Study
Citibank Case Analysis
Part of the reason was that, Citibank did not try to work out an aggressive marketing approach towards establishing itself as a leading brand in credit card business. Other markets in the region like India, Malaysia, Thailand and Indonesia too are gradually opening up to the globalised concept of economy, which in turn means inviting and facilitating willing foreign banks to operate and diversify their businesses in those countries.
5 Pages(1250 words)Essay
The Current Citibank Status
Headlines found on the Citibank main web site in the midst of a global economic crises (and with a $45 billion government bailout in its own coffers), seem bold, except for the lower mortgage payments on home loans. In the meantime, who's got savings Supply and demand, consumer behavior, decision-making, firm behavior, and market structure-these are the underlying schema in microeconomics as the overall economy appears to be on a roller coaster ride.
6 Pages(1500 words)Essay
Citibank Internet Banking
branch of the biggest bank in the world. More than a decade ago, Internet Banking was hyped as an exemplar of a frictionless market (Gates, 1995), a perpetual cash generator that would suck in customers and spew out an endless profit stream. It was only this year that U.K.
8 Pages(2000 words)Assignment
Recently there have been efforts to develop drugs that can lower cholesterol levels which have resulted in drugs such as statins and fibrates (Nissen et al., 2005). Statin has been shown to work by reducing the levels of
6 Pages(1500 words)Essay
Case study
A company should embrace technology in handling production process. Bella India has skilled personnel as evidenced in the way management tackles technical issues such as reduction in transitional time between St Louis and
1 Pages(250 words)Essay
Let us find you another Essay on topic Citibank case study for FREE!
Contact us:
Contact Us Now
FREE Mobile Apps:
  • About StudentShare
  • Testimonials
  • FAQ
  • Blog
  • Free Essays
  • New Essays
  • Essays
  • The Newest Essay Topics
  • Index samples by all dates
Join us:
Contact Us