Decision Making - Term Paper Example

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Problem solving and decision-making are a natural process in the organizational setting. From an individual’s perspective in terms of undertaking clearly defined tasks, decisions are made when situations present the need to select from among various alternatives…
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Decision Making
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Download file to see previous pages Although different concepts on the theoretical framework for decision making have emerged, the standard decision-making model used in organizations focus on the rational model involving “a cognitive process where each step follows in a logical order from the one before… (and) it is based on thinking through and weighing up the alternatives to come up with the best potential result” (decision-making-confidence.com 1). On the other hand, authors Ticha, Hron and Fiedler wrote an article entitled “Managerial decision making – importance of intuition in the rational process” published in the Agricultural Economics Journal which aimed to determine the role of intuition in the decision making process (Ticha, Hron and Fiedler). In this regard, the purpose of the paper is to choose a real life problem that have either been noted or where one has been a part of and analyze it using one of the theories or ideas discussed in the text or in class. The discourse would analyze the decision making process by linking it to theories and concepts discussed to derive a deeper understanding of both the problem and potential solutions through increased knowledge of administrative behavior in organizations. Organizational Problem One has learned from a friend previously employed in a health care organization of a decision making process that involved both the rational model and intuition. By intuition, Ticha, et al. ...
involves the manifested difficulties of nurses managers to comply with their responsibilities that involve not only patient care but complying with documentation and reportorial obligations. According to nurse managers, the need to do some administrative and clerical tasks divide their focus on patient care, causing lower productivity and performance. Other symptoms of confounding problems are exemplified through back-logs in complying with monthly reports on status of medical equipment and supplies under their jurisdiction, performance evaluations of nurses, and scheduling vacation leaves and trainings for nurses. Alternative Courses of Action and Analysis of Options Using the rational model of decision making, since the problem has already been identified, the alternative courses of action were enumerated by department managers for presentation to the Vice President of Nursing and to be forwarded to the President and CEO for approval. The different options presented were as follows: (1) Status quo or do nothing, by forcing the nurse managers to comply with both adminstrative obligations and patient care. The advantage of this option is that there would not be any displacement or changes that could possible be met by resistance and difficulties in implementation. The disadvantage of this alternative is contined backlog in reports that could be significantly detrimental in the long run since the accuracy in information for performance of personnel, inventories of equipment and supplies and scheduling of vacation leaves are lacking, there are strong possibilities for insufficient supplies, demotivated staff and delayed promotions. In addition, patient care, which is of utmost importance would likely suffer as well. (2) Review the responsibilities of the nurse managers ...Download file to see next pagesRead More
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