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Customers Complain in Bottling Company - Research Paper Example

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The primary aim of this report is to investigate customers’ complain that the level of soda produced in the company contains less than the advertised sixteen (16) ounces of the product.In order to test the customer’s claim, the following will be investigated…
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Customers Complain in Bottling Company
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Download file to see previous pages Otherwise, we fail to reject the null hypothesis. Then if it is greater than -1.645, we will fail to reject the null hypothesis and say that the test was not statistically significant.
Since - 11.04238 falls in the critical region (Left side of -1.645). Therefore, we reject the null hypothesis and hence alternative hypothesis is accepted.  We can conclude that the ounces are less than 16. 
Possible reasons why the sodas have less than 16 ounces
The instruments being used have not been calibrated.
The quality control testing machines and methods may be outdated.
Maybe some of the staff members have inadequate skills on how to handle quality procedures.
Strategies to avoid the deficit
Calibrate all quality control instruments.
Test all the machines to find out if they are still functioning properly
Train all the employees on quality control procedures. ...Download file to see next pagesRead More
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