Customers Complain in Bottling Company - Research Paper Example

Add to wishlist

Summary

The primary aim of this report is to investigate customers’ complain that the level of soda produced in the company contains less than the advertised sixteen (16) ounces of the product.In order to test the customer’s claim, the following will be investigated…

Download full paper File format: .doc, available for editing

GRAB THE BEST PAPER99% of users find it useful

Read Text Preview

Subject: Statistics
Type: Research Paper
Level: College
Pages: 3 (750 words)
Downloads: 2
Author: fhaag

Extract of sample "Customers Complain in Bottling Company"

Download file to see previous pages

Otherwise, we fail to reject the null hypothesis. Then if it is greater than -1.645, we will fail to reject the null hypothesis and say that the test was not statistically significant.Since - 11.04238 falls in the critical region (Left side of -1.645). Therefore, we reject the null hypothesis and hence alternative hypothesis is accepted. We can conclude that the ounces are less than 16. Possible reasons why the sodas have less than 16 ouncesThe instruments being used have not been calibrated.

The quality control testing machines and methods may be outdated.Maybe some of the staff members have inadequate skills on how to handle quality procedures.Strategies to avoid the deficitCalibrate all quality control instruments.Test all the machines to find out if they are still functioning properlyTrain all the employees on quality control procedures.

...Download file to see next pages Read More

Cite this document

APA
MLA
CHICAGO

(“Customers Complain in Bottling Company Research Paper”, n.d.)
Customers Complain in Bottling Company Research Paper. Retrieved from https://studentshare.org/statistics/1671734-bottling-company-case-study

(Customers Complain in Bottling Company Research Paper)
Customers Complain in Bottling Company Research Paper. https://studentshare.org/statistics/1671734-bottling-company-case-study.

“Customers Complain in Bottling Company Research Paper”, n.d. https://studentshare.org/statistics/1671734-bottling-company-case-study.

Cited: 0 times

CHECK THESE SAMPLES OF Customers Complain in Bottling Company

The Importance of the Complaint Handling within the Financial Services of the United Kingdom

Customer loyalty with your company can enhance your sales and helps in increasing your yearly turnover.... The importance of these complaints, requirements, and ideas from the customers is very important due to the reason that the company actually serving these people.... The after-sale service of a company is important because customers may feel some problems while the usage of the product and dealing with problems may help in gaining their loyalty....

10 Pages (2500 words) Coursework

Is the Customer Always Right

The next approach described is the one that takes into consideration the interests of the company and employees, rather than customers' demands.... The third one occupies the middle position, and calls for finding a common ground, where both the interests of the company and the customer will be satisfied.... Of course, all of them are to be observed and used while planning company's future.... And the statement of various economists to be occupied with making social "value-free" science, became a reason for ethicists and average customers to start a dialogue....

8 Pages (2000 words) Essay

Financial Services in the UK

Just like in other industry a customer comes back and recommends the services of a store or company only if they are satisfied with the product they receive.... It is essential to provide service to customer and to build a customer total quality program based on a strategic view that the customer is the most important stakeholder of the company.... The people that support business organizations, the customers, are entitled to be treated with the utmost respect....

9 Pages (2250 words) Essay

Customer Relation Management

From such a dissatisfying service, the company attempts to compensate by providing a refund.... “customers also care about fair treatment in connection with two service experiences they might have – the service delivery itself […] and what the business does to recover when customers are disappointed by the service delivery....

4 Pages (1000 words) Essay

Star Field HyperMall: Partnerships and Supply Chain Management

These are drastic complaints about each of the three complaints directly involves the company's image.... The rudeness in the attitude of the staff affects the customer-company relationship most effectively though.... The staff is but ambassadors of the company and if they are found to default in their ethics and handling, it leaves an overall embarrassing reflection of the company's image (Ali, 2003).... Although the staff themselves mostly complained of such faults in attitude on the 'help staff', the implications affect the whole company....

7 Pages (1750 words) Assignment

Customer Commitment

Carroll's guitar, on a scale of 1 to 10 the ethical breach would be 9 since it is clearly very unethical for a company to ignore repeated consumer complaints, especially when the services provided by United Airlines includes the comfort and satisfaction of their passengers.... Carroll has already sent complaint letters multiple times, the best course of action to pacify him and come to agreement on how the complaints will be settled without the company having to admit total fault and giving his demands is by sending him an apologetic reply immediately and inviting him for a personal dialogue concerning his complaints and the possibility of settling the issue and gaining his trust back....

2 Pages (500 words) Essay

What Civil Rights Laws May Prohibit Marwans Conduct

The park guests should turn to the complaint procedure and prescribed process as specified in the sexual harassment policy of the company.... The company has the obligation to respond promptly and appropriately to sexual harassment complaints.... There was no specific mention of sexual harassment against customers, yet it is the responsibility of the management to deal with the problem....

10 Pages (2500 words) Essay

Complaint Handling Within the Retail Market of UK

hellip; Contract law is very important as it can easily manage the dealing within the company and its customers.... Usually, this contract law holds some rules and regulations that help the management department of the company.... Their loyalty to your company can enhance your sales and helps in increasing your yearly turnover.... In 2003 the life insurance company based in the UK paid the fine of 675,000 pounds due to their mortgage endowment complaints which were not handled properly....

8 Pages (2000 words) Article