Differences between Leaders and Managers - Term Paper Example

Differences between Leaders and Managers Student’s Name: Institutional Affiliation: Differences between Leaders and Managers Introduction In a healthy organization, there is a need to have managers who are leaders and leaders who are managers. This is because health care is unique and also sensitive which needs a large number of people who are trained in various fields hence the need to have common goals attained. To reach the common goals, one needs to have the skills of directing people in the way of realizing the organizational goals. One should ensure that he or she takes the position of a solution giver rather than a spectator. It is imperative to show leadership traits which should not only be fixed in a given person but enhanced in an individual who shows responsibility. Managers in a health organization just administer while leaders are innovative. Anyone can be a leader because it involves the creation of ideas. This can be done by anyone responsible, while the manager lives within the conventions of the institutions. The manager is a copy while the leader is an original person who comes up with solutions that solve the hiccups in the organization (Bernthal & Davis, 2012). Managers are more concerned about the systems and infrastructures, whereas the leader focuses on the people in the health organization. The managers do not focus much on the people but sustaining the systems that already in the health organization. As a leader, one needs to solve problems by considering the plight of the employees or the teams that are geared towards the realization of the goals in the health organization. Sustenance of the structures as the managers do will not be of any importance but to hold on the traditions of the system. Managers are a bit static and do not want to alter the organizational culture. Leaders want to take the employees for instance doctors, nurses among others to a higher level than before (Treacy, 2012). Every worker should choose to serve others over being egocentric and by doing that, he or she will be a custodian of leadership. One does not need to be in a managerial position to act the leader’s part but should live a selfless life rather than selfish life in the organization. Leaders in an organization should exhibit custodianship which means that they are leaders who chose to serve over self interests (McKinney, 2007 Leaders are more competent than managers for they set directions for organizations. By doing so, they motivate the employees and other stakeholders so that they cope with the changes which arise in the process of business operations. Health industry is a dynamic one which needs to have competent representatives who cope with the changes in the industry. The leaders should maneuver the regulations that are pertinent to the health organizations and which benefit the organizations by far. Nin leadership, followership is an important thing for leaders can not achieve goals on their own. They need to have people who follow them closely and react to the changes put in place by the leaders. Followership is a very important component that enhances effective leaders to achieve their goals (Treacy, 2012). The manger relies on controlling the existing fraternity in the organization. Managers are not open to new ides for they want to maintain the existing class of delivery. Leaders on the other hand, inspire trust in the employees. The leaders help in bringing up teams which consolidate their efforts and talents so as to help the organization to reach its dream. When the organization does not have strategies, it may stagnate in its service delivery, and this makes the profits to dwindle (Simms, 2010). Employee’s satisfaction and retention is an indication of a good leadership which entails how the values of the customer and employees are treated. One should not feel belittled by the activities in the company and fail to air his opinions because that portrays a show of cowardice. When employees are satisfied with the treatment they receive, they extend their better feelings to customers who enhance customer retention rather than sending away of customers. As a group or team leader, one should motivate the group in ensuring that deadlines are met not because it is a duty but because it is good to do so. Motivation should not be extrinsic but intrinsic so that the company moves forward rather than stagnating (Brown et al., 2011). The mistakes that happen in the health organizations are tended to by the managers while leaders concentrate on the things that transform the organization. It is imperative to concentrate on the things that help the organization to grow instead of the things which bring retrogression in the company.bgy concentrating on the bottom line of the organization reduces mangers to mere watchmen rather than the proponents of change. Leaders focus on the horizon and ensure that they change the company into a progressive institution. Every employee needs to be lead rather than managed because leading brings discoveries while managing just preserves what the company has (Rubino, 2012). Customer loyalty is very important because it show them that the organization is dedicated to seeing that they are given better services. This enhances the customers to choose a company over its competitors because of the services they receive from the company. This is enhanced by a strategy laid down to capitalize on the opportunities which brings more customers to the organization. Increased customer loyalty brings increased growth in the business hence more busses transaction. This enhances that the profits also go up, and revenues also increase. The skills of the employees determine how interested the customers will be with the institution because they ensure that they stick to organization even if all other people are not working with it (Cook, 2010). Team work management is different from leadership. The latter ensures that a number of people work hard to pool their resources together and ensure the prosperity of the business rather than the efforts of an individual. It is imperative to have a service culture which is stipulated in the organizational culture. This draws the customers to the organization and helps them to realize profits from the increasing numbers of customers. The top level management should be concerned with the number of customers and ensure that they work hard to perfect the numbers of customers. All the meetings that concern the customers should be done factoring in the customer needs and with the customer at the center of every meeting. Businesses with increased employee’s satisfaction have the highest number of customer retention because the customers are motivated to be associated with the investment or organization (Rubino, 2012). If a worker’s level of motivation in the work place is injured, the morale of working or giving services goes down because the worker feels not fit to conduct any activity in the organization. As a team player, one should consolidate the things that make an individual concentrate with the duty he or she has been assigned because the completed duties portrays effectiveness in the manager which duties are carried out in the organization (Barnett et al., 2010). Work place support comes from the top level management and the co workers because there is a need to create a good atmosphere of working. Most of the workers need to be motivated when they perform exemplary good rather than being ignored. This gives them morale to continue in the same direction (Rubino, 2012). The managers create boundaries whereas the leaders reduce the boundaries. It is imperative to reduce the obstacles to success in the organization for instance the protocols created by the management. The leadership is very important in assessing the progress of the community that operates the business. Some of the static organizational cultures that are guarded by the managers reduce the productivity levels. The leaders work hard to ensure that the organizational culture is dynamic and ensures that the productivity of the health organization embraces new strategies of accessing the means of boosting the organizational approach of delivering services. All the parties in the organization should be geared toward achieving a common goal which should be derived by a common group. When a team is dedicated into achieving a common goal they employ different strategies, which aim at, achieving the common goal rather than being different in issues that are pertinent in acquiring of goals in an organization. Communication in an organization helps all people to feel free to communicate and share ideas regardless of their positions (Ambler, 2008). So long as the group is working as a team, the different levels should be dropped and uphold the necessity of achieving in life. It is imperative to identify talent alongside the professional qualifications because if the two are used, the results are better and geared towards achieving the prescribed goals in the company there should be no authoritative and totalitarian ways of achieving control but delegation where each employee is held responsible for the roles they play in the organization (McDowell, 2009). There should be conventions which direct the workers in achieving a uniform goal in the company because if there is no unified curriculum, the results will not be harmonized. Manager and leader in the company should not instill fear but enhance connectedness in the organization. The health of the workers should be prioritized because they ought to be in their sobriety while working for effective results. Mentoring of workers by using motivational speakers should be encouraged because they feel the sense of associating with the company when they are mentored positively by external speakers with different exposure (Mental Health Commission, 2006). Even if one is highly ranked in the work place one should act in case the one supposed to work is not around. For instance, one should pick a call even if he or she is the manager when the front office person is not in the desk. Standing in the gap is the best way to show that people are integrated in the organization because there is the need to enhance continuity in the spirit which people work. Relationship between customers and workers should be dealt in the utmost respect because the customer is the superior being in the business. Retention of the customer can be conquered by only provision of better services (Alicia et al., 2011). The leader should ensure that he or she is the custodian of the values, qualities and beliefs. When one initiates projects that give back to the community, the organization forms a mutual relationship with the entire community hence making them feel as stakeholders instead of onlookers in the vicinity. Change is always an initiative of one positive-minded person who does not hide his or her opinions. By expressing developmental opinions, one qualifies to become a leader instantly. Leadership reduces the instances of people being forced to work in organizations and ensure than people are independent minded rather than dependent in the organization (Hall, 2011). Conclusion I believe that a leader should be ready to exist without having an authority rather having an office as the managers do. Management of health institution is more analytical while considering the existing factors which breed the only systems which exist in the company. Leading employs intuitive and visionary traits, which help in, managing employees’ capabilities. Leaders help in consolidating teamwork’s and ensure that there is a cultural change by empowering the employees to embrace things that bring positivity in the lives of the employees (Ambler, 2008). The leader is a role model in the organization and should be approachable while the manager is fond of bringing fear in the employees. Employees associate with the leads rather than the managers who are rigid in dropping their official status (Sargent, 2006). Listening to other people should be emphasized for one to be a leader. When one has good foresight, he or she manages to foresee the outcome of the situations hence provide measures to counter the circumstances in life. Every person who assumes the position of the leader should ensure that he is committed to the growth of the people by imparting intrinsic motivation in the people (O'Brien, 2010). There should be an encouragement of ideas in the workers by use of both professional and personal funds to help nurture a talent in the organization (Smith & McKie, 2009). References Alicia, S., Wu, L., Chen, Y. & Young, M. (2011). The impact of workplace ostracism in service organizations. International Journal of Hospitality Management, 30(4), 836–844. Ambler, G. (2008). Leaders vs. Managers….. Are They Really Different? 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