Analysis of Mastering Management - Assignment Example

Mastering Management The results of the two different emotional intelligence tests were nearly equal. The textbook assessment indicated a score of 83, which was on the high end of the second quartile. The online assessment from queendom.com provided me with a score of 79. The online emotional intelligence test was a bit more sophisticated than the textbook as it asked for perceptions of images of people experiencing emotions in certain social situations. This might explain the slightly lower score.

However, it is very clear based on the results that I have a high emotional intelligence as compared to average scores. I have always been very good at figuring out how people are feeling in certain situations simply by listening to their tone of voice, watching body language, and using active listening to understand what is being said. Many times in my personal life, people have told me that I am very in tune with their feelings and do a good job of showing empathy. I also believe that I am quite good at controlling my emotional responses, especially in professional versus social situations.

Therefore, I am not very surprised by the results of either EI assessment. The tolerance of ambiguity scale returned a score of 63. This is the top quartile and much higher than average. What this means, according to the results, is that I would not like a job with a great deal of risk or uncertainty. Some jobs that would not be good choices based on the scores would be freelancing, stock market brokering, or likely even health care services since they are often unpredictable and different each day.

Comfortable jobs would be those with high security and less risk such as a laboratory technician, financial auditor, or any other job with very strict rules and predictable pay scales. The locus of control assessment returned a score of three, which was in the second quartile. With such a low score, it means that I have an internalized locus of control. This is very much how I view myself. I often take responsibility for my own destiny and believe that it is up to me to set goals and meet success.

I do not believe that others in my environment have much control over my future and I will often work around people who are negative to achieve positive results. Having a low score in the locus of control would be very beneficial in the workplace. Managers need to be role models in order to gain attention and loyalty from followers. By showing others that you can master your own fate, it will inspire others to try to adopt these behaviors. Coaching and mentoring would be very positive traits in management since the internal locus of control would continue to reinforce self-esteem and self-sufficiency in their job roles.

It would also help to improve team performance and reduce conflict by showing others that they can be independent and not use excuses about another’s poor performance for team failures.