Knowledge Managment Initiative - Assignment Example

The new system allowed all employees to constantly gain detailed information on products and helped them to adequately solve the problem of resigning sales people due to lack of information and resulting commission.The product pricing and availability reports incorporated by cubes to boost system functionality were only available to the retail managers who worked to set the market policy, thereby creating a knowledge barrier and hindering development.Although ample training was provided to all the managers to gain sufficient knowledge of the online repository system, the rest of the employees’ learning and development was limited to 10-minute sessions per employee and minimal encouragement to learn the rest on their own time.

Despite the high traffic of customers coming to the stores, the repository system’s usage did not increase accordingly. So even though, values, accessibility, and goals were set for all employees, the circle the of learning and organization came to a gradual halt.