Analysis of the Problems of XYZ Company - Assignment Example

Analysis of the Problems of XYZ Company 1. Background and Purpose The purpose of this paper is to present the report on the problems of XYZ Company. The problem of the company is that their Information Technology security system is not upgraded as per the market requirement, and the information is not safe. Thus, the company will set criteria for the solution to these problems. On the basis of their criteria, a best service provider agency for IT security system will be chosen. Moreover, the suggestions and recommendations will help to improve the current situation of the company after analyzing the problems and the best possible solutions. Herein, it should be noted that the XYZ Company is a well-known company in the food manufacturing industry. The company is having number of employees working in it. There are several departments within the company. However, the information technology department needs some improvement for that this Yardstick report will provide the solution. 2. Problem • There is no information technology security system due to which the confidential information of the company is not safe. • Information technology department is not upgraded and advanced as per the industry and market requirement. 3. Solution and Alternative In order to improve the information technology security system to keep the confidential information of the company in safe hands it is necessary that the IT security system should be strong enough. For this, it is possible that the XYZ Company can hire other security service provider company that can help to upgrade their IT security system. As there are different types of risks involved such as the hacker attack, lack of physical security, and risks from internal employees (Whitman & Mattord, 2010). Therefore, a strong IT security system can be a best solution for XYZ Company. The internal employees are responsible to keep the information confidential. However, to keep the information confidential from vendors it is necessary that the employees use software and never share their passwords with any other person. Moreover, it can be said that the associated threats and vulnerabilities can be dealt with the help solutions such as training programs, control and monitoring system, checklist, and daily basis reports. For all these services, there are many agencies that are developing the specific software for the companies. There are few top agencies that are offering these services. There are three service provider agencies that can be considered and those are; • Multi-tasking service providers • B&B agency • GHQ IT service providers 4. Criteria In order to select the final service provider for the company, it must be the best in the field of information technology to the organizations and advises best in the business and provide a best security to the systems. Thus, the XYZ Company is seeking best network security policy and procedure. Need for the remote access policy and tools, wireless communication standards, server security policy with lab security policy and information logging standards, and software installation policy. Overall it can be said that the information security management should be provided with proper policies, tools and software for XYZ Company security. In addition, the cost of the services should be affordable. Those service providers who will be providing best and all required services according to the criteria under the affordable and reasonable budget will be preferred. In other simple words, it can be said that there will be few defined assessment criteria on which the service provider agencies will be assessed for the XYZ Company. Those assessment criteria are; • Cost • Number of services for IT management • Buffer memory for backup of the data • Contingency plans 5. Comparison Considering the services of all three service provider agencies for XYZ Company, it can be said that the comparison between their services and the required criteria will help to finalize one. As according to the assessment criteria the first factor that is cost depends on the budget of the company. The budget of the company is $10000 in which all services, trainings for their employees, and new systems are included. The considerable agencies cost $12000, $14000 and $11000 for their services. The following graph will help to analyze the costs and budgets offered by service provider agencies. Furthermore, it can be said that the number of services for IT management also matters a lot for XYZ Company before finalizing any agency. Herein, it should be noted that all three agencies are offering different services from each other. However, the following chart will help to understand that which agency is close to the criteria or number of services. Number of services for IT management Multi-Tasking Service Providers B&B Agency GHQ IT Service Providers control and monitoring system yes yes yes checklist yes yes yes daily basis reports yes no no software yes yes yes training programs yes yes no Buffer memory for back of the data is also one of the main factors for the management of IT security system. The management of the company is more concern about their data. The company wants to back up the entire data if in any case they miss out any information they can get it back. Multi-Tasking Service Providers B&B Agency GHQ IT Service Providers Yes No Yes The company requires contingency planning for their IT security system and policy. An effective contingency plan with strong objectives will attract the company. The contingency plan should have a perfectly designed framework and responsibilities for the organization to mitigate the possible risks. Herein, it should be noted that B&B Agency is also offering the contingency plans to mitigate the all types of risks. However, it is not offering any solution to deal the risks from internal employees. Multi-Tasking Service Providers B&B Agency GHQ IT Service Providers Yes Yes Yes 1. Conclusion and Recommendation From the aforementioned information about the problem and its solution it can be concluded that Multi-Tasking Service Providers are close enough to the XYZ Company’s required criteria. They are offering maximum required services in $11000. Although, it is a little high than the company’s budget however, it is lower than other agencies services cost. Moreover, it has a good reputation in the market. In addition, it deals all types of risks and their contingency plan framework is designed to deal the risks and mitigate the risk factors. Thus, it is recommended that the XYZ Company should choose Multi-Tasking Service Providers as their IT security service providers and the company should organize the training programs for their employees to improve the level of information technology. Reference Read More