Retrieved from https://studentshare.org/management/1433794-the-organization-system-organizational-change-and
https://studentshare.org/management/1433794-the-organization-system-organizational-change-and.
The response to the first and the ninth question indicates that physical exhaustion is the major reason which is pushing me towards job burnout while mental exhaustion is also taking over as indicated by the response towards the second and the last question. Everybody experiences job burnout at one point in their career. It is a kind of job stress which affects a person physically as well as emotionally. A person feels utterly exhausted and doubts his abilities and competence. Job burnout was identified in the early 1970s and since then has become a topic of study with researchers and psychologists trying to determine the various causes and factors which often leave a person frustrated and drained.
Job burnout is a global problem but is treated differently in different societies. In some countries it is considered a social problem while others treat it as a medical problem. At first it was thought that job burnout was restricted to those workers involved in human services such as nurses, policemen, social workers and legal workers etc. However, as further studies were carried out, it was noted that job burnout was not restricted to people associated with social and health services only; even entrepreneurs, managers and white and blue collared persons suffered from a deep sense of depression and depletion in their jobs (Schaufeli et al, 2009).
Job burnout reduces productivity as the worker begins to question his own talents and abilities and fails to come up with any useful contribution let alone face challenges. Although job burnout is quite common and is a hazard that plagues every occupation, the professionals who suffer from this emotional trauma the most are those associated with the police department and nursing. Pines (2005) devised the Burnout Measure or the BM method comprises of twenty one items pertaining to feelings and attitudes such as physical exhaustion; feeling weak or sickly and losing sleep; emotional exhaustion such as feeling depressed and hopeless and mental exhaustion such as feeling worthless like a failure and disappointed with people (Pines 2005).
The answers were judged on a scale of 1 to 7 with responses ranging from never to always. According to Pine, a score of 4 indicates a burnout. The BM is the most commonly used burnout inventory and also enjoys a high internal consistency. A study of correlation between various work stressors and BMS scores in table four showed that the work environment factors contributed strongly towards burnout. The people examined were Israeli Jews and Arabs who were involved in police work force, nursing or were MBA students.
Table 4 showed the responses of the police workforce and it is evident that the personnel are experiencing high job burnout which may affect the safety in jails and prisons. Poor working conditions, under staffing which means working under pressure to complete tasks such as cell searches, inmate count, paper work, security rounds and apathy and lack of interest from superiors led to job dissatisfaction and growing negative feelings. The Burnout Measure devised by Pines is the second most important measure of job burnout; the first one being the Maslach Burnout Inventory which according to Schaufeli is the “gold standard to assess burnout” (Schaufeli et al, 2009).
Researchers and practitioners view burnout differently; according to some, exhaustion is the only force behind job burnout
...Download file to see next pages Read More