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Due: Tech Writing Technical report involves documenting processes, results or progress of technical research.Technical writing is done for the purpose of educating or directing people on how to do something. It is intended to impart some specific ability since offers some advanced knowledge.End user documentation is a form of technical writing whereby the writer elaborates an issue to a novice so that they can effectively understand technical terms and apply them in a real-life situation (Jayaprakash and Sajitha, 15).
This form of writing is important in imparting knowledge to users of certain sophisticated devices. It is an awareness material which aims at educating the end user on the device or electronic acquired.Research question In this technical research report, the area of interest will be,‘end user documentation for Mozilla’. It is set to explain how the Mozilla web browser operates. Lots of people use the internet to do their research but have never at one point thought of how this web browser operates.
This web browser has been in the market and it has been competing harshly with internet explorer. Not every user of Mozilla web browsers achieves the full potential of its services. This report seeks to answer the question, ‘what is Mozilla Firefox and how has it been of help in our daily lives?’ How has end user documentation helped users of this web browser?Reason for interest in Mozilla Firefox end documentationMozilla Firefox is used worldwide by scholars, scientists and everyone in general.
From the basic uses such as to access an email address for accessing social sites. This means that it is a crucial link between humanity and the internet world. Without web browsers such as Mozilla Firefox, accessing the internet would not be possible. The main objective of this research is to understand Mozilla Firefox better, and the role it plays in the lives of individuals. Consultations with the advisor through email were a key factor in determining the research area. Having internet access is a prerequisite to accessing emails.
Email consultations were the backbone of research topic and the research writing was influenced by the ignorance among users of Mozilla Firefox on how they blindly use this service. This explains the need for end user documentation on Mozilla Firefox.Research and organizational planThe research plan will be acquiring information from the users of Mozilla Firefox on their understanding of the web browser. To have substantial data for my research, the following will be outlined:Installation instructions, a list of known issues and what is new, that is; Mozilla releasesUseful information for new Mozilla usersA manual for first time usersCreating awareness of the web browser in a way to assess user satisfaction rather than a marketing strategy will form the backbone of the research (Jayaprakash and Sajitha, 72).
Internet service providers would be crucial in providing information about this web browser and how it can be improved or developed to achieve an effective level of user satisfaction.ReferencesJayaprakash, Sajitha. Technical writing. Mumbai: Himalaya Pub. House, 2008. Print.
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