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Service Level Agreement Revisions - Coursework Example

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SERVICE LEVEL AGREEMENT Paul Rose University Name ! SERVICE LEVEL AGREEMENT Additions in the SLA. Service level Agreements can be a very important source for any company to protect its intellectual property and data. The following additions should be made to the SLA in order to protect the intellectual property by Finman…
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Service Level Agreement Revisions
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The data should not be used for any other purpose without the explicit consent of Finman and its client. Datanal and Nineretek will be responsible for any unauthorized use of the data caused intentionally or unintentionally by their employees. In case of any such breach the two companies will be liable to indemnify Finman and its client according to the value of the data which will be agreed to by the parties in advance. Ownership of Work Product It is hereby stated that all the work carried out by Datanal and Mineretek for Finman will be the intellectual property of Finman unless and otherwise joint ownership of the product has been agreed.

Any advancement made in the software or hardware during the duration of the project will also be owned by Finman. Datanal and Mineretek will be given licenses to use the advances during the project but its use for some other client is restricted without procurement of a license from Finman for the same. Any patented product, hardware or software which belongs to Finman and is used by Datanl and Mineretek for the duration of the project will be licensed to be used by them only till the SLA is in force.

All such licenses will terminate with the expiry of the SLA unless otherwise agreed upon. Non-Solicitation It is hereby agreed by all the parties involved that they will not solicit employees from each other for the duration of the SLA and also for a period of 2 years after the completion of the Slain the case of any exception a no-objection needs to be taken by all the parties involved in the SLA. There is no restriction placed on soliciting of employees of the client’s of Finman, Datanal and Mineretek .

However all parties have a liability to inform the other parties in case such a hiring is made and not down the objections if they are raised. Justification of the additions The first addition is regarding the data which belongs to the client’s of Finman. Finman has a number of clients and the employees of Datanal and Mineretek will be expected to use client data as well as work at client’s location. Their behavior in client location was already controlled by the SLA given but it was not stated about what happens if there is any misuse of the Client’s data.

(Gbodossou, 2003)The client will certainly hold Finman responsible for any loss of data. So the first clause also makes the other two firms responsible and makes them liable for any breach caused by their employees. The second addition makes Finman the sole owner of every patent that is filed or any innovation done during the enforcement of the Slathers not only makes the terms of engagement clear but also clarifies that Datanal and Mineretek will be paid for their services but will not be the owner of the final product.

This provision is unlikely to be a hindrance in the joint efforts as it has been stated that any innovation can be jointly owned if it has been agreed upon by the parties. The second clause further goes on to protect the developments made and the patents which are already in the name of finman as it clearly states that the other 2 parties are licensed to use them during the SLA but cannot be used once the SLA ceases to be in force. (Shiva, 2001) The last addition is regarding non-solicitation of each other’s employees.

In today’s world human resource is as important as any other intellectual property that the company posses. Loss of a key employee can have a negative effect on the company’

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