Field Experience Progress and Competencies Scoring Guide - Research Paper Example

The Health Service Department has ensured that rehabilitation of child abuse is at the forefront but still this has been fruitless (Walsh & Major, 2011). The leading cause of this situation is poor patient access to the hospital. The rehabilitation program for child abuse survivors has failed to take off (Hamer, 2004). At the hospital, there is disjointed public funding, disorganized help within the hospital, inadequate expansion room, poor cooperation of the public services, lack of confidentiality, and improper timing of visits against the patient’s comfort. These are the current reasons for the situation at the VA hospital.

Requirements to achieve future objectives

Effectively communicate between departments within the hospital. This is to be enforced by assistance with both oral and written communication to convey applicable information between departments. The future benefit of this would lead to Effective help with what is needed to improve the quality of care at the hospital. Provide transportation options to the patients. This will be effective through the misalignment between the department and patient awareness. This is to ensure that those patients who travel more than 50miles away from the hospital are catered for and can manage to maintain their schedule. Pro-activity scheduling of patients within set appointment window time this is to be dealt with by confirming customer appointments and updating MyHealtheVet. This will ensure that monthly goals for scheduled appointments are achieved. Using the customer evaluation metric will ensure that strategic objectives are achieved by trying to increase patient satisfaction levels. Overall it will manage performance to improve coherence and mutual complementarity of different areas in the hospital.

An important requirement will also be to present the enrollment process to the new Veterans and their families through this any questions that arise at the presentation are dealt with immediately. Patients and will be more aware of what to expect from the VA system, therefore, minimizing their drift away from the program. They gain rapport between department personnel and patient by collaborating with different departments to resolve tardiness with respect to child abuse survivors. In the end, this will plan to grasp an effective leadership role. Providing adequate training for employee personnel will be effective through effectively training staff yearly for any changes in company policies. This will aid in ensuring that each staff is capable of performing assigned tasks appropriately.

Seek to increase sale revenue and sale revenue of new books by conducting training to propose financial metrics for the yearly budget. At the end of the training, the staff will have a better/more precise understanding of the parameters of the financial process. Continue to maintain a patient-friendly environment by meeting the needs of patients and professional personnel. The patients are to feel like they are being provided with world-class treatment. Seek other resources for communication options used by co-sister hospitals this is to enhance and ensure the needs of patients are met and the process is improved. When this is achieved there will be a gain in acquired knowledge for implementing new programs within the hospital.

Existing Gaps to be filled
There is a big gap between the patients that are registered for the treatment program and those that attend the child abuse survivors’ treatment program. This is a situation that needs to be taken care of towards ensuring that the majority of the patients attend the program. Another gap is between the number of patients that start the treatment program and the actual number of patients that finish the entire treatment. There is also a communication gap between the departments of the hospital that need to be addressed as it affects directly the patients’ attendance at the hospital. Read More