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Field Experience Progress - Research Paper Example

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Field Experience Progress and Competencies Scoring Guide Name: Professor: Course: Date: Gap analysis Current situation A large number of the Child abuse survivors are not keeping their appointments at the VA hospital. The results of this situation mainly lead to many of the patients missing the health benefits that attributed to prevent the unfriendly effects of child abuse…
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Download file to see previous pages The Health Service Department has ensured that rehabilitation of child abuse to be on the forefront but still this has been fruitless (Walsh & Major, 2011). The leading cause for this situation is the poor patient access to the hospital. The rehabilitation program for the child abuse survivors has failed to take off (Hamer, 2004). At the hospital there is disjointed public funding, disorganized help within the hospital, inadequate expansion room, poor cooperation of the public services, lack of confidentiality and improper timing of visits against the patient’s comfort. These are the current reasons for the situation at the VA hospital. Requirements to achieve future objectives Effectively communicate between departments within the hospital. This is to be enforced by assistance with both oral and written communication to convey applicable information between departments. The future benefit of this would lead to Effective help with what is needed to improve the quality of care at the hospital. Provide transportation options to the patients. This will be effective through the misalignment between department and patient awareness. This is to ensure that those patients who travel more than 50miles away from the hospital are catered for and can manage to maintain their schedule. Pro-activity scheduling of patient within set appointment window time this is to be dealt with by confirming customer appointment and updating MyHealtheVet. This will ensure that monthly goals for schedule appointment are achieved. Using the customer evaluation metric will ensure that strategic objectives are achieved by trying to increase patient satisfaction levels. Overall it will manage performance to improve coherence and mutual complementarily of different areas in the hospital. An important requirement will also be to present the enrollment process to the new Veterans and their families through this any questions that arise at the presentation are dealt with immediately. Patient and will be more aware of what to expect from the VA system therefore minimizing their drift away from the program. Gain rapport between department personnel and patient by collaborating with different departments to resolve for tardiness with respect to child abuse survivors. At the end this will plan to grasp an effective leadership role. Provide adequate training for employee personnel’s this will be effective through effectively training staff yearly for any changes of company policies. This will aid in ensuring that each staff are capable of performing assigned task appropriately. Seek to increase sale revenue and sale revenue of new books by conducting a training to propose financial metric for yearly budget. At the end of the training the staff will have a better/precise understanding on parameters of financial process. Continue to maintain a patient friendly environment by meeting the needs of patient and professional personnel. The patients are to feel like they are being provided with world class treatment. Seek others resources for communication options used by co-sister hospitals this is to enhance and ensure the needs of patient are met and the process is improved. When this is achieved there will be a gain in acquired knowledge for implementing new programs within the hospital. Existing Gaps to be filled There is a big gap between the patients that are registered for the treatment program and those that attend ...Download file to see next pages Read More
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