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Literature review in E-commerce in saudi arabia - Assignment Example

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Both high and low online spenders havethesamehabits.60% of female respondents will continue to use web based shopping.
The perception of risk by customers has a strong and negative…
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E-Commerce Literature Review E-Commerce Literature Review Yr Journal Purpose Method Key Findings Conclusions Model Talal Al-maghrabi and Charles Dennis 2010Int. Journal of Business Science and Applied Management, Volume 5, Issue 1Examine electronic commerce purchase behavior in Saudi ArabiaOnline surveys. Data obtained from 650Internet usersUsefulness, subjectivenormsandperceivedenjoymentdetermineonlineshoppinghabits in Saudi Arabia. Both high and low online spenders havethesamehabits.60% of female respondents will continue to use web based shopping.

Online strategies should not ignore either in director direct spending differences in continuance intentions, and the model applied can be generalized across Saudi ArabiaTechnology acceptance model that integrates expectation confirmation theory.Moudi Almousa June 2014 International Review of Management and Business Research journal Vol. 3 Issue.2Examine electronic commerce purchase behavior in Saudi ArabiaQuestionnaire survey. Data obtained from 320Internet users.The perception of risk by customers has a strong and negative effect on their attitudes and intentions to shop online.

The knowledge of psychological risks and privacy are the biggest risk factors affecting online shopping followed closely by financial risks and performance.Marketers must come up with risk-reduction strategy because of its importance in reducing to Saudi consumers concerns about the risks of using the internetTechnology Acceptance ModelSabah Abdullah Al-Somalia, Roya Gholami and Ben CleggApril-June 2011Journal of Electronic Commerce in Organizations, 9(2), 41-65Examine electronic commerce purchase behavior in Saudi ArabiaQuestionnaire survey.

Data obtained from 684BusinessesE-commerce implementation levels are very low, and there is little customer preparedness, which needs to improve before the access can mature to international levels.The findings will facilitate better comprehension the major factors that drive Small and medium enterprises to adopt e-commerceConceptual modelSabah Abdullah Al-Somalia, Roya Gholami and Ben Clegg2014International Journal of Digital Society (IJDS), Volume 2, Issue 2,Examine electronic commerce purchase behavior in Saudi ArabiaQuestionnaire survey.

Data obtained from 450 businessesRegulation framework, organizational IT readiness and management support are the strongest factors in e-commerce adoption. Customer pressure will havelittleornothepreliminaryadoption of e-commerce by business. There is a strong support structure for electronic commerce I Saudi Arabia.Management support can play a big role in the adoption of e-commerce by organizationConceptual modelAbbas Nathier Albarq2014Jordan Journal of Business Administration, Volume 10, No.

2Examine electronic commerce purchase behavior in Saudi ArabiaQuestionnaire survey. Data obtained from 320 individualsThe model shows that 81 percent of Saudi customer’ intendeds to continues hopping online and can be generalized across Riyadh .Perceived ease of use and perceived usefulness directions can help to improve the models power of prediction and would be better than the original power.Technology Acceptance model is capable of creating a better understanding than the initial internet shopping model.

Structural equation modelMustafa I. Eid 2011Journal of Electronic Commerce Research, VOL 12, NO Examine electronic commerce purchase behavior in Saudi ArabiaStructured self-administered questionnaireB2C e-commerce loyalty of clients in Saudi Arabia is widely influenced by customer satisfaction but slightly influenced by consumer trust in the products and servicesCustomer satisfaction should be the main focus if they want to increase their influence on consumerTheory of reasoned action (TRA) modelMutlaq B.

Alotaibi and Rasheed M. Al-Zahrani2013International Journal of Information Technology and Computer Science, 02, 42-56Examine electronic commerce purchase behavior in Saudi ArabiaOnline surveys The findings were that international websites quality is much higher compared to the regional and domestic, with regards to the aspects of web evaluation.The quality of the local site was better than those of the domestic one about content, appearance, originations, assurance, customer focus but people interact more using internal sites.

The domestic and regional websites should borrow some the best operations to better the quality, but the international sites should learn from the other to on how to improve customer interactionStructural equation modelHosam El-Sofany, Turki Al-Malki, Abdul-Aziz AlZamel and Abdul-Aziz AlharbiOctober 2012 International Journal of Computer applications Volume 55– No.9, October 2012 Examine electronic commerce purchase behavior in Saudi ArabiaSurvey and questionnaire of selected customers and businesses in Saudi Arabia Analyze and demonstrates a relationship of the relevant factors that affect the internet customers in Saudi a Arabia and goes on to include a correlation of fundamental influence the trust of Saudi consumers in the electronic commerce, and the indicators of weaknesses and strengths, which influence the elements.

And it goes on to show the indicators the weaknesses and strengths that affect these factorsThe weaknesses and strengths identified should be addressed in order to improve online shopping adoption in the country.Revised technology acceptance modelR. AlGhamdi, S. Drew and S. Alkhalaf World Academy of Science, Engineering and TechnologyExamine electronic commerce purchase behavior in Saudi Arabia Interviews The kingdom government support is the biggest that influences online retailing growth which was pointed out by both retailers and potential customersThe state of Saudi Arabia to promote growth of online retailing in the countryStructural Equation Model Moudi Almousa June 2013I.

Business JournalExamine electronic commerce purchase behavior in Saudi ArabiaFocus group discussions and an online survey questionnaire.Data obtained fro 273 respondents Identified eight main barriers to weak after sale support, fear of product un-arrival, unavailability of shipping in vendors websites, website language, no initial experience regarding online shopping, unavailable of house mailing address, payment system issues and high purchasing costs.For the adoption to be accelerated the barriers identified must be addressed by all stakeholdersConceptual model.

Rayed AlGhamdi (2012)International Journal of Business and Management-Examine electronic commerce purchase behavior in Saudi Arabia- The whole research concerning e-commerce in Saudi Arabia was conducted by combining both quantitative and qualitative methods. The approach of mixed technique was applicable on the customers’ samples and retailers. -The study used interviews as well, which were conducted on 16 participants from Saudi Arabia (eight females and eight males) of between the ages 16 to 45 years.

-The most crucial element affecting the decision of customers to purchase from internet retailers in Saudi Arabia is the lack of confidence. -The contemporary Saudi Arabia’s infrastructure does not encourage nor support customers and retailers to carry on with business.-The customers have confidence in leading brand products’ retailers and they may not have issues with buying from such online retailers since they already trust them.- The study introduced a conceptual framework model, which aims at encouraging confidence in e-commerce retailing domain in Saudi Arabia is a tardy e-commerce adopter and the e-commerce development and is slow in progress in contrast to the leading and developed countries.

Technology Acceptance ModelRayed AlGhamdi, Steve Drew, and Waleed Al-GhaithThe Electronic Journal on Information Systems in Developing Countries-Examine electronic commerce purchase behavior in Saudi Arabia-semi-structure interview-Lack of secure and trustworthy online payment options. -The findings of the study may have critical practical implications for the makers of policies in Saudi Arabia in both private and public sectorStructural Equation Model Rayed AlGhamdi, Jeremy Nguyen, Ann Nguyen, and Steve Drew (2012)International Journal of Electronic Commerce Studies Vol.

3Examine electronic commerce purchase behavior in Saudi Arabia-Interviews-Small retailers are 32.4% of the sample-The paper explored and identified main factors that affect Saudi Arabia e-commerce retailers. Revised technology acceptance modelAl-Magharibi (2010)Brunel Business School – Doctoral Symposium 4th & 5th March 2010-Examine electronic commerce purchase behavior in Saudi Arabia-Interview-Perceived enjoyment, usefulness, subjective norms, and enjoyment determine Saudi Arabia’s online shopping continuance.

-This study postulates that online techniques cannot disregard either the indirect or direct gender distinctions in Saudi Arabia.Structural Equation Model Talal Al-maghrabi and Charles Dennis (2010)The 3rd Saudi International Conference-Examine electronic commerce purchase behavior in Saudi ArabiaIew-Perceived enjoyment, usefulness, subjective norms, and enjoyment determine Saudi Arabia’s online shopping contnterviinuance. -The paper explored and identified main factors that affect Saudi Arabia e-commerce retailers.

Theory of reasoned action (TRA) modelAdel A. Bahaddad, Rayed AlGhamdi& Luke Houghton (2012)International Journal of Business and Management; Vol. 7, Examine electronic commerce purchase behavior in Saudi ArabiaOnline SurveyThe absence IT skills and resources in an organization and lack of awareness and interest among owners/managers negatively affect decision to adopt e-commerce.-This study postulates that online techniques cannot disregard either the indirect or direct gender distinctions in Saudi Arabia.

Structural equation modelMolla, A. A. and Licker, P. S. (200)Information and ManagementExamine electronic commerce purchase behavior in Saudi ArabiaInterviewThe elements that influence the adoption of the decisions have been established, but there is limited empirical research that assesses the e-commerce adoption in developing nations in the Arab word such as Saudi Arabia. The customers’ pressure may not have much influence on the initial e-commerce adoption by companies. Sabah Abdullah Al-Somali, Roya Gholami, and Ben Clegg (2011)Journal of Electronic Commerce in OrganizationsExamine electronic commerce purchase behavior in Saudi ArabiaInterviewThe absence IT skills and resources in an organization and lack of awareness and interest among owners/managers negatively affect decision to adopt e-commerce.

This study postulates that online techniques cannot disregard either the indirect or direct gender distinctions in Saudi Arabia.Structural equation modelThamer Alhussain, Rayed AlGhamdi, Salem Alkhalaf, and Osama AlfarrajInternational Journal of Computer Theory and EngineeringExamine electronic commerce purchase behavior in Saudi ArabiaSurveyMost respondents agreed the significance of information they have in their mobile gadgets.The study examined the perception of mobile phone users and their concerns regarding the gadget’s authentication and security.

The results supported various studies in the previous literature mobile devices authentication. Therefore, the users need an advanced security for their mobiledevices. Theory of reasoned action (TRA) modelAnn Nguyen, Steve Drew, Jeremy Nguyen and Rayed AlGhamdi2012Int. Journal of Electronic commerce studies vol.3, No1Examine electronic commerce purchase behavior in Saudi ArabiaSurveys of retailers using questionnairesStudy reveled a number of factors that that affect retailers e-commerce adsorption, such as the lack of internet payment options, the lack of clear and relevant e-commerce legislationIt identified and explored main factors that influenced retailers adoption of online shopping of which the two main ones are lack of legislation and lack of enough online payment options`Technology acceptancemodelWaleed Al-Ghaith,Louis Sanzogni and Kuldeep Sandhu2010IEJISDCIssue 1, vol.

40 Examine electronic commerce purchase behavior in Saudi ArabiaQuestionnairesurvey.Data obtained from 650Internet users.Perceived complexity was found to be the most important factor affecting adoption and closely followed by compatibility and privacy and finally the quality of the internet available and it advantagesPrivate and public originations should concentrate on the factors reveled in the study so as to enhance their attributes on these factors and which in turn will improve adoptionTechnology Acceptance Model withDiffusion of innovations (DOI) theoryDeborah J. C. Brosdahl and Moudi AlmousaJournal of Management and Marketing Research Examine electronic commerce purchase behavior in Saudi ArabiaQuestionnaire survey.U.S consumers had better attitude towards shopping and they also intended to shop more than Saudi consumers. U.S consumers perceived less risk to online shopping and the technology for online shopping useful and easier to use.

The study helped us to understand the different online experiences and how they are related to cultural or national differences.Extended E-Commerce Technology Acceptance modelAreeg ALMowalad and Lennora Putit Journal for Emerging Economies and Islamic ResearchExamine electronic commerce purchase behavior in Saudi ArabiaInterview survey from 34 Saudi Arabian women of different backgroundThe study findings show that trust and risk are the most important factor that customer’s consumption decision makingMost respondent had their own unique issues pertaining to buying from online.

Eventually this issues directed them either to or avid buying online.Conceptual model theme analysis procedure.ReferencesAlkhalifa, E. M. (2010). E-strategies for resource management systems: Planning and implementation. Hershey, PA: Business Science Reference.Abdul R. N., and Rosli M. (2009). Applying the ote model in determining the e-commerce adoption on smes in Saudi Arabia. Asian Journal of Business and Management Sciences.Adel A. B., Rayed A., and Salem A. (2014).Adoption Factors for e-Malls in the SME Sector inAl-Somali, S., Gholami. R.

and Clegg B.T (2009). “An Investigation into the Acceptance of Online Banking in Saudi Arabia”, Technovation, 29 (2), 2009, pp.130-141.Alrawi, K. W. and Sabry, K. A. (2009). “E-commerce evolution: a Gulf region review”, International Journal of Business Information Systems, 4 (5), 2009, pp.509-526.Austin, J. E. (1990). Managing in developing countries: strategic analysis and operating techniques. Free Press, New York.Eastin, M. S. (2002). “Diffusion of e-commerce: an analysis of the adoption of four e-commerce activities”, Telematics and Informatics, 19(3), pp. 251-67.Economist Intelligence Unit (New York, N.Y.). (2000). Country commerce.

New York, N.Y: EIU.Kalathil, S., & Boas, T. C. (2003). Open networks, closed regimes: The impact of the Internet on authoritarian rule. Washington, D.C: Carnegie Endowment for International Peace.Molla, A. A. and Licker, P. S. (2005). “Ecommerce adoption in developing countries: a model and instrument”, Information and Management, 42, 2005, pp.877–899.Narver, J. C. and Slater, S. F. (1990). “The effect of a market orientation on business profitability”. Journal of Marketing, 54(4), 20-35, 1990.Nunnally. J. C. (1978).

Psychometric theory. Vol. 2. New York, McGraw-Hill, 1978.Rayed, A. Drew, and Waleed A. (2011). Factors Influencing E-Commerce Adoption by Retailers In Saudi Arabia: A Qualitative Analysis.The Electronic Journal on Information Systems in Developing Countries.Rayed, A. Drew, S., and Alhussain, T. (2012). A Conceptual Framework for the Promotion of Trusted Online Retailing Environment in Saudi Arabia.International Journal of Business and Management. Retrieved February 8, 2012 from URL: http://dx.doi.org/10.5539/ijbm.v7n5p140.Rayed, A., Nguyen, A.

, and Jones, J. (2013). A Study of Influential Factors in the Adoption and Diffusion of B2C E-Commerce. International Journal of Advanced Computer Science and Applications. Saudi Arabia .International Journal of Computer Science and Information Technologies. Sabah A. A., Roya G., and Ben C. (2011). An Investigation into the Adoption of Electronic Commerce Among Saudi Arabian SMEs .Journal of Electronic Commerce in Organizations. Tornatzky, L.G and Fleischer, M. (1990). The Processes of Technological Innovation, Lexington, MA: Lexington Books, 1990.Wang, L. and Shi, X. (1990). “E-business assimilation in SMEs of China”, International Journal of Electronic Business, 7(5), 2009, pp.

512 – 535.Zhu, K and Kraemer, K. (2005). “Post-Adoption Variations in Usage and Value of E-Business by Organizations: Cross- Country Evidence from the Retail Industry”, Information Systems Research, 16(1),2005, pp. 61–84.

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