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If I were the worker at this center I would deal with Cephas differently. Probably, I would try to explain to him that his donation was not a good idea because of the gaps in the system and the bureaucracy heavily integrated into this system.
I would explain to him that the welfare system doesn’t work as it is expected to work and nobody cares about those who are in need. While this behavior would not be appropriate, and the risk of my dismissal would be high, it could serve as an effective trigger for a change in the social welfare system. I would do this to make the system work how it should. If there are needy people, and there are people who are willing to help and have some capabilities to help, why should the bureaucratic machine and laziness of people prevent this?
Nobody knows how many people such as Cephas were willing to help low-income families, and nobody cares really. The story shows that even though there are welfare programs, they do not work how they should. I would recommend to Cephas declare somehow officially the contribution he has made and ask for some public reports about how and to whom the products were distributed. Thus, the head of the department of the welfare center and other employees would not take part of the products to their homes and would be responsible to plan thoroughly how to distribute the products equally among low-income families and disabled people.
This would be a very problematic thing to do; however, it would serve as the first step towards changing the social welfare system. The more people will bring help and donation, the greater control over it will be required. It will be impossible to hide or take to home the donation. However, it is important to understand that it might take years or even decades to make the system work as it should work. The case of Cephas should raise publicity, and thus attract the attention of governors and other officials.
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