Tuition Reimbursement Implementation - Term Paper Example

Tuition Reimbursement Implementation Executive Summary Effective business communication forms the backbone of an organization’s success. With effective communication, the business is bound to relate well with both its internal and external clients while at the same time building its reputation and effectiveness in service delivery. Without proper communication however, the company may end up losing massively in various ways. Given the importance of business communication, the company should invest in training or encouraging more of its employees to take business communication courses. Apart from being a motivation to the employees who are compensated for having business communication degrees, the company will get to benefit massively from a good reputation, effective advertising and marketing as well as in other ways. Tuition Reimbursement Implementation Introduction Business communication is important for every kind of business. Businesses always need to relay information amongst their stakeholders, promote products, and in dealing with legal issues. The business also needs to relay information between its supply chain. The information that is being passed between the business stakeholders needs to be accurate and effective if the organization must continue to be in existence. This is the essence of business communication. Businesses communicate using various methods in communicating their issues to various parties. Some of the most common means that they use include video conferencing, websites, emails, telephones, forum boards, reports, face-to-face meetings and presentations (O’Neil & Gaye, 2006). Business communication is applied in a whole range of business activities including customer relations, public relations, community engagement, consumer behavior, and advertising. Other activities that fall within the gambit of business communication include employee engagement, research and measurement, event management just to mention a few according to O’Neil and Gaye (2006). Considering the skills that they gain from the training that hey receive in college, Business Communication graduates usually have a lot to offer when they get employed by companies. Every forward thinking organization should seek to properly reward and motivate productive employees (Martocchio, nd). This report seeks to highlight the main reasons for the proposal that employees with business communication degrees should be better compensated in terms of tuition reimbursement benefits owing to the nature of their training and potential benefits to the company. Internal Opportunities for Business Communication Graduates Graduates with Business Communication degrees have a lot to gain in the organizations that they work for. Apart from gaining greater benefits in terms of wages and benefits, they can get promoted to management positions. The graduates may also work as public relations and corporate relations officers within their organizations. They may also have the advantage of representing the companies that they work for in various for a as they articulate their organizations’ concerns, ideas and positions on various issues. In the course of performing such duties, the graduates may get the opportunities to travel to foreign lands enjoying their work while at the same time touring the world. Opportunities for Work for Business Communication Graduates There are several opportunities available for graduates who hold Business Communication degrees. Working with the media, graduates of the course may engage in producing adverts, writing public relations articles and newspaper articles. Apart from possibly working with media companies, they can also work as labor relations specialists communicating the grievances or demands of workers. Furthermore, they may work with the government as spokespersons for government agencies or departments. As a spokesperson, the graduate presents the views of the agency to the public and to officials from other organizations.\ Reason to Increase tuition reimbursement Benefits for Business Graduate Employees Without effective communication, there is likely to be less cooperation and negative responses between people working for an organization. In this respect, the importance of communication in business for every forward thinking organization cannot be underestimated. In fact, it is beyond imagination the magnitude of loss that a business may incur due to poor communication with its internal or external clients (O’Neil & Gaye, 2006). Apart from causing direct damage to the organization, miscommunication or lack of communication may result in losses such as those incurred due to litigations and compensation of offended parties. An individual who has taken a degree in business communication does have several opportunities and options for work because of the wide range of skills that they learn. Those who pursue this degree become information technology savvy and gain very good interaction skills while learning precise writing and speaking skills. Taking a course in business communication allows one to have the knowledge to use several computer applications including Photoshop and Adobe, image resizing software and content management systems among others. Since business communication degree holders can pursue careers that do not just relate to public relations but also advertising and marketing. Business communication degree holders have talents in organizational skills to meet project deadlines, communicating the benefits of a business’ wares to the public and understanding how the market works. Furthermore, they can communicate the organization’s ideas professionally and thereby build the confidence of both internal and external clients as noted by Exforsys (2010). A company will increase retention of its employees through such activities such as competitive salaries, competitive vacation, and holiday allowances as well as tuition reimbursement are some of the main benefits that help in employee retention as noted by (Hoffman, 1991). When the employees feel safe and motivated, they will work toward benefiting the company more using their skills according to Martocchio (nd). Training employees on business communication will make it easier for the company to serve its customers better than it has in the past. When the company invests in business communication, it also builds its reputation, wins customers and progresses in productivity. At the workplace, it is only when good communication occurs that seniors, management and subordinates get to engage in healthy relationships. Without a healthy relationship, the employees of the company will work in disharmony which in turn will impact the company’s operations negatively. Whereas every relevant and applicable skill is important for the success of an organization, one of the greatest investments that the organization can make is having personnel who are well trained in business communication. Business communication will impact the company in several ways making the company excel over its competitors. In respect of this fact, this organization, in its endeavor to increase its productivity and efficiency, needs to invest in its communication mechanisms and systems chief of which is its human resource. Conclusion and Recommendation In the ever changing business environment, effective communication is of paramount importance. The manager for example may not get work done if he/she fails to communicate his directions effectively. In communicating ideas accurately, in the right way and at the right time do things get to be done. Yet again, when communication between superiors and subordinate employees is not done in the appropriate way, misunderstandings may occur. In the broader sense, the business may lose customers, face litigations and incur related losses due to lack of or ineffective communication. Such loses may be avoided by investing in communication mechanisms, chief of which is employee training. Considering that the organization needs to improve its reputation continuously and sell more of its products to the market, there is need to train individuals who will perform such services the best way possible. Given that the organization is not held down with financial limitations, the business should consider it timely and beneficial to invest in training its employees in the area of business communication. The implementation of total quality management and continuous process improvement require validation of employee competencies. This requires the commitment of the management in a bid to ensure that the company achieves its goals as efficiently as possible. In this respect, it is recommended that the business offer some of its employees an opportunity to further their studies in business communication by giving them tuition reimbursement benefits and appropriately compensating those who have previously taken the course. This measure will not be in vain as employees given such benefits and compensation will be better motivated to serve the company. References Exforsys (2010) Importance of Business Communication, retrieved 19th December, 2010 http://www.exforsys.com/career-center/business-communication/the-world-of-business-communication/1.html Hoffman L. (1991) The tuition reimbursement benefit plan at Evanston Hospital Corporation. National-Louis University. Martocchio S. (nd) Employee Benefits. McGraw-Hill Education (India) Pvt Ltd. O’Neil S. & Gaye P. (2006) Communication in business. Cengage Learning. Read More