Retailing Table of Contents Introduction 3 Company Information 3 Comparison and Contrast of Tesco and Sainsbury’s Performance 4 Store Format 4 Store Format of Tesco and Sainsbury’s 6 6 Store Design of Tesco and Sainsbury’s 9 9 Advertising/Promotion of Tesco and Sainsbury’s 12 12 Customer Segmentation of Tesco and Sainsbury’s 15 Multi-Channel Platforms of Tesco and Sainsbury’s 17 Multi-Channel Marketing of Tesco and Sainsbury’s 17 17 Problems Faced By Tesco And Sainsbury’s 19 Recommendations for Success 20 Conclusion 21 References 22 Introduction In the modern day scenario, the continuous change within the business structure is greatly influencing the worldwide marketplace in t…
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Dynamic economic conditions have compelled the leading retailers to re-evaluate the strategies related to the marketing channels. The varied altering trends in grocery retailing have created various opportunities for the suppliers and the manufacturers. With reference to the competitive market scenario, the retailers have enforced certain strategies and advanced plans as regards to the consumers’ behaviour (Memedovic, 2010). Company Information Tesco is considered to be the one of the biggest retailers in the global perspective. In the year 1997, it had established itself as the one of the prominent and trusted names in the field of grocery retail. Tesco represents the largest online grocery business; it targets its customers on the basis of purchase behaviour. The opportunities provided by Tesco within the websites facilitate to meet the requirement of its target consumers comprising the younger audience as well as the wealthy family audience (Datamonitor, 2004). J Sainsbury plc represents the parent as well as the host company of Sainsbury’s Supermarkets Ltd. It represents the third largest supermarket chain within the United Kingdom. It has implemented and executed certain strategies along with plans that ensure the sustainability within the competitive market scenario. Sainsbury’s vision is to be a trusted retailer (Irish Food Board, 2011). In accordance with the retailing business, the objective of the study is to compare and contrast between Tesco and Sainsbury with respect to their performance in various areas. The respective areas include store format, store design, advertising and promotions, customer segmentation and multi-channel platform. In this study, Mehrabian and Russell's approach-avoidance model will be applied. This model represents the effects of the store environment upon the consumer behaviour. In accordance with Mehrabian and Russell's approach-avoidance model, it has been further revealed that it lays emphasis upon nonverbal responses related to environmental factors that act as a major determinant of change in behaviour. Comparison and Contrast of Tesco and Sainsbury’s Performance Store Format The store format of an organisation has profound impact on the purchasing decisions. In several instances, store atmosphere, interior design and overall store environment determine the reaction of customers with respect to product purchase and consumption. The store environment comprises certain indications, messages and propositions to the customers. It can enhance the positive feeling and direct the anticipated consumer behaviour such as high inclination to purchase or longer time to stay in retail store (Gilboa & Rafaeli, 2002). Store atmosphere is a vital component of image of an organisation. For several retailers, aspects such as store layout, colour, lighting and music among others help to influence the buying behaviour of customers. They determine the selection of customers about the store to patronise. However, since the
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“Retailing Assignment Example | Topics and Well Written Essays - 4000 Words”, n.d. https://studentshare.org/business/1479110-retailing.
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