Nobody downloaded yet

Outsourcing of Information Technology Services - Research Paper Example

Comments (0) Cite this document
Summary
Executive Summary Information Technology service outsourcing is not a new phenomenon and is based on the assumption that the external service provider delivers the service faster, better and at a cost lower than what the enterprise can achieve by itself. By contracting out processes, the organization may achieve economies of scale, lower labor costs, enjoy more favorable payment terms and have a better cash flow position…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER96.5% of users find it useful
Outsourcing of Information Technology Services
Read TextPreview

Extract of sample
"Outsourcing of Information Technology Services"

Download file to see previous pages Dell had a unique business model and was the pioneer in selling computers through their website. They did manage to maintain direct customer contact and eliminate overhead through elimination of intermediaries, through maintaining low inventory, low finished stocks, and their outsourcing customer support and service. However, the reduced overheads can be eroded, as in the case of Dell, when they had to suffer damaged reputation and cash expenditure to restore its position. This was despite their strategy to outsource only subassemblies and have control over the final test and assembly. There was misalignment between the organizational goals and its long-term strategy. IT outsourcing must necessarily be aligned with business goals and have a long-term perspective. Introduction Outsourcing of Information Technology (IT) services has been in practice by organizations for several reasons. Organizations typically delegate their non-core functions to outside service providers on the assumption that the external service provider delivers the service faster, better and at a cost lower than what the enterprise can achieve by itself (Young, 2010). ...
However, an organization would have achieved success and effectively reduce overheads if it can offer product differentiation, reduce costs, maintain efficient supplier relationships, communicate directly with customers, if it can maintain flexible manufacturing to suit individual customer needs, if it has a culture for keeping costs contained while maintaining efficiency. Overhead expenses could include expenses that are not attributed to any specific business activity but nevertheless necessary for businesses to function. These could differ across sectors and organizations but include expenses such as rent, utilities, and insurance. Based on the case of Dell Inc, this paper would evaluate the extent to which outsourcing has changed the effectiveness in reducing overhead expenses. Dell – company strategy Dell has been one of the pioneers in mass customization and a premier supplier of technology for internet infrastructure. They are widely recognized for their built-to-order (BOT) business model. Customers can order customized orders and only when the order has been placed the system is built as per customer specifications. Dell does not stock any inputs but has an extranet that connects it with its suppliers. Dell has a network of 200 suppliers and each of them can access the secure extranet and view Dell’s report on production plan, material demand, material quality, negotiated and forecasted cost reports (Pollard, Chuo & Lee, 2008). Dell outsources subassemblies and standard and non-configurable components. To maintain quality dell retains the key final assembly and configuration processes. It ties up for essential components with suppliers with ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Outsourcing of Information Technology Services Research Paper”, n.d.)
Outsourcing of Information Technology Services Research Paper. Retrieved from https://studentshare.org/business/1450699-is-outsourcing-information-technology-services-an
(Outsourcing of Information Technology Services Research Paper)
Outsourcing of Information Technology Services Research Paper. https://studentshare.org/business/1450699-is-outsourcing-information-technology-services-an.
“Outsourcing of Information Technology Services Research Paper”, n.d. https://studentshare.org/business/1450699-is-outsourcing-information-technology-services-an.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document
CHECK THESE SAMPLES - THEY ALSO FIT YOUR TOPIC
Web Services Technology and Information Systems
...?Running Head: Web Services Technology and Information Systems Web Services Technology and Information Systems [Institute’s TABLE OF CONTENTS TABLE OF CONTENTS 2 INTRODUCTION 3 RESEARCH METHODOLOGY 5 THEORETICAL ANALYSIS 7 CONCLUSION 10 REFERENCES 13 The present study is in following four sections: (1) introduction, (2) research methodology, (3) theoretical analysis of the case under consideration, and (4) conclusion. INTRODUCTION ‘Web services’ is a quickly emerging typical design for circulated factorized software applications over the Web. The employing of the Web services principles makes it feasible...
11 Pages(2750 words)Essay
Massachusetts Social Services and Information Technology
...? Massachusetts social services and information technology Information Systems has improved the value and efficiency of services in many organizations. Since its inception, many organizations, government ministries and private business have adopted Information systems projects to increase efficiency in services they offer. However, research indicate that most of the implementation f these projects usually fail or most of them are cancelled. The case presented here is the acquisition of funding for Information Systems’ projects funding. The agency’s funding would come from the federal government, which...
4 Pages(1000 words)Case Study
Information Systems Outsourcing
...Information Systems Outsourcing The outsourcing of information systems and information technology enabled services in United s, Europe and Asia has experienced strong growth over the last several years due to an increasing need to focus on core competencies, heightened ERP and web implementation initiatives, consolidation across industries, insufficient operational expertise and a tight labor pool. This paper will discuss the nature of outsourcing, the types of IS/IT functions that might be outsourced and the advantages and disadvantages of IT/IS outsourcing to the...
6 Pages(1500 words)Essay
Outsourcing Information Technology
...OUTSOURCING Out sourcing Information technology is just not a trend but a cheap and alternative way to get a quality work done by an outsider or an entity. This is quite rampant at present in countries like US and other western countries not only because outsourcing saves large amount of the companies economy but also the time gap which exists between the countries like India, china, Philippines and other western countries forms a major advantage to the company which out sources the Information technology. By out sourcing the Information technology, the company not only get the quality work done by experts but also will be relieved of the work pressure along with extra benefits like if there is any outage and any loss incurs... that will be...
2 Pages(500 words)Case Study
Outsourcing Information Technology Department Essay
...During the past five weeks of this Critical Thinking: Strategies in Decision-Making" we as a team has focused on the problems that outsourcingof Information Technology (IT) services to an offshore consulting company can create. We use critical thinking skills to analyze decision-making techniques that will result in an implementation and evaluation plan. Due mostly in part to blockbuster drugs like Viagra coming off patent, revenues have dropped off and management is looking for a solution to stop the bleeding. Just so we have a clear picture, a blockbuster drug is a prescription drug that generates over 1 billion dollars in sales per year. So from this you can see the lack of new...
12 Pages(3000 words)Essay
Information Technology Outsourcing in Airlines
...suggests a dichotomy between no-frills low cost airlines and Full Service Airlines (FSAs) that operate on a regional or inter-continental basis. According to classical theory, aggregate supply tends to exponentially grow when technology is shaped and reshaped. In other words airlines have been constantly upgrading their IT infrastructure with the help of outsourcing companies. Their strategic focus is on the quality management and thus they have adopted a multifarious strategic initiative to implement quality programs throughout the organization. Such quality programs are designed and implemented within such critically important areas as customer care, flight booking, HRM,...
17 Pages(4250 words)Essay
Outsourcing technology
...Outsourcing - Technology Outsourcing IT cn provide mjor cost nd time sving dvntges over rnge of projects from smll things such s repir of hrdwre or network mintennce to ongoing mngement of ll IT issues for multiple sites nd users. This re is in fst-growing mode due to the complexity nd necessity of informtion technology. IT outsourcing is not only utilized by the lrge corportions worth billions of dollrs but lso by medium-sized business to mnge their internl networks. Due to rpid chnges in IT, it is chllenging for both lrge nd smll businesses to remin technologiclly current. Outsourcing IT cn help with this process, s illustrted by the prolifertion of ppliction service providers (SPs) in the pst five yers. Clerly, the growth... of the...
8 Pages(2000 words)Essay
Outsourcing Information Technology Department
...Outsourcing Information Technology Department Outsourcing Information Technology Department The pharmaceutical industry has experienced some fundamental changes during the 1990s with widespread consolidation through takeovers, mergers, as well as strategic friendly acquisitions. This trend is set to carry on and it has been foreseen by some stock-market viewers that by the year 2010 approximately 50% of the world pharmaceutical market will be taken by merely 5 or 6 “big” companies, each with a market share around 10%. A recent report which reviewed three hundred company technology-decision makers pointed out that just...
2 Pages(500 words)Essay
The Outsourcing of Information Technology Jobs
...THE OUTSOURCING OF INFORMATION TECHNOLOGY JOBS The Outsourcing of Information Technology Jobs June 18, 2009 Table of Contents The Outsourcing of Information Technology Jobs 1 June 18, 2009 1 Introduction 2 The Outsourcing Market Size 2 Brie Timeline of Outsourcing IT Jobs 3 Current Trends and Challenges 4 Obama on Outsourcing 5 Conclusion 6 References 6 Introduction IT Outsourcing is the process of hiring an outside agency or contractor to manage the information technology development...
4 Pages(1000 words)Research Paper
Information System Outsourcing
...Running Head: Information System Outsourcing Information System Outsourcing [Institute’s Name] Information System OutsourcingInformation system outsourcing has become popular over the last decade owing to the high level of mobility in the services sector globally. It is easier so outsource the development of information technology and systems and workers do not require complex infrastructure to begin their work. Moreover, the advantages of cheap labor are available through...
2 Pages(500 words)Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Let us find you another Research Paper on topic Outsourcing of Information Technology Services for FREE!
Contact Us