The project aims to explore the effects of passion of employees in the banking sector on their performance. It also aims to explore the effect of factors, like the level of the employee’s work, experience and gender, on the passion of employees, and the effect passion has in determining how employees execute their duties…
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In undertaking the research, a group of banks from the same financial institution will be randomly selected as our sample for the research. A survey will be designed with the financial institutions senior management, other staffs and customers as the sample space. We will choose a sample size of 300 randomly selected respondents for the research. Data will be collected using two methods. Hand delivered questionnaires for employees and oral interviews for customers. Since our data include description data, coding will be done to the data. Then the collected data will be entered, analyzed, and interpreted to reach a conclusion. A report will be written at the end of the research to show the outcome of the research in simpler terms. Objectives 1. To identify the efforts of employers in this sector to build passion in their employees and what motivates them to do so. 2. To determine whether the passion of an employee is influenced by his level, experience and gender and whether it is naturally acquired or built by motivation and working conditions. 3. To determine how other employees feel working with their fellows who are passionate about what they do. 4. To find out how their clients feel when served by a passionate employee and to determine the criteria they use to judge whether an employee is passionate or not. Literature Review According to Cameron and Spreitzer (2011), passion has been studied for a long time in various contexts, like philosophy, theology, political science, psychology, and sociology. They also show that most of the writings in this field argue that passion is an intense emotion that interacts with cognition and motivates an individual’s behavior. Moreover, they argue that passion makes people to be heavily involved and...
According to Cameron and Spreitzer, passion has been studied for a long time in various contexts, like philosophy, theology, political science, psychology, and sociology. They also show that most of the writings in this field argue that passion is an intense emotion that interacts with cognition and motivates an individual’s behavior. Moreover, they argue that passion makes people to be heavily involved and invested in the activities they undertake. Linley and Harrington identify passion as the desires, thoughts, plans and behavior which persist over time. They also say that passion can lead to increased performance regardless of costs, external obstacles or moral objections. These scholars also reveal that the difference between passion and enjoyment is that passion is deeper and lasts for a longer time. Moreover, they indicate that in a team passion can play quite important role in motivating others and can help people to adhere to their goals despite the challenges of achieving them. Passion for work helps employees to sustain the energy necessary for organizational excellence and enables managers to motivate and inspire other employees. This shows that passion in employees can actually make an organization to excel. Linley and Harrington show that people cannot raise passion, so the best thing to do is to identify the thing you are passionate about and pursue it in your life.
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