Transfer of Shifts in the Hospital between Staff - Essay Example

I was instrumental in developing an action plan that implemented a program that changed the way that nurses and staff conducted shift handovers. In this case, the hospital relied on the traditional shift change whereby nurses did not brief the ones replacing them on a patient’s care and progress. The new approach required nurses changing shifts to walk with the ones replacing them in the wards brief the nurses for the incoming shift on the progress of their patients, and discuss their treatment. Importantly, this change in practice enhanced the participation of patients in their care. Consequently, this approach of conducting shift handover, and the eventual participation of students in their care improved patients’ satisfaction with the care provided in my workplace.

Communication is a crucial component in the contemporary society. In an organizational setting, programs cannot succeed without proper communication among the people involved in working to implement the programs. In line with this, it is essential for hospital leaders to ensure that they provide an environment that enhances effective communication in order to ensure that the programs are implemented in a seamless approach. Importantly, it should be noted that communication involves many factors with feedback being a critical component of communication. In this case, feedback helps the two people communicating understand whether the message was passed effectively, which should be reflected in the way that the activity is conducted.