StudentShare
Contact Us
Sign In / Sign Up for FREE
Search
Go to advanced search...
Free

Organizational communication analysis paper - Essay Example

Cite this document
Summary
In optimizing worker’s productivity, managing worker’s output was revolutionized when Frederick Winslow Taylor introduced the Scientific Management approach in the workplace wherein functions and output is clearly defined and quantified to maximize productivity. Where…
Download full paper File format: .doc, available for editing
GRAB THE BEST PAPER91% of users find it useful
Organizational communication analysis paper
Read Text Preview

Extract of sample "Organizational communication analysis paper"

Taylor’s Scientific Management in MMG Case In optimizing worker’s productivity, managing worker’s output was revolutionized when Frederick Winslow Taylor introduced the Scientific Management approach in the workplace wherein functions and output is clearly defined and quantified to maximize productivity. Where before managing the workplace is dependent upon the “initiative” of the workers and procedures are based on the rule of thumb, tasks and function are broken down into specifics to clearly delineate duties for possible quantification and optimization of workers output.

Process are now clearly defined as well as how to do it that does not leave any room for intuitive job functioning. This is also to achieve uniformity and consistency in production and to make quality and output predictable.Scientific Management is an engineering approach to achieve efficiency in the workplace where the organization can be likened to a machine which is composed of several parts that should work together to achieve optimum efficiency. This principle can be applied the Metropolitan Medical Group case to improve their service rating and arrest their declining revenues.

In MMG, the administration and staff already the desired performance which is “leeway service” where Mike Taslow, the CEO of MMG elaborated to Betty McDaniel the newly hired director patient care “Patient should expect the same procedures, the same treatment from our staff, and the same efficiency from all the various departments of the MMG (Turner and Krizek 219). This is the same principle of Taylor’s uniform output albeit the setting is on a health care facility and not on a manufacturing plant.

The problem in MMG was obvious. From the patient’s point of view evident with Betty’s interview with patients (Miriam), the appointment procedures was far from the ideal and causes the hospital’s service rating to drop. On the part of the employees, they are blaming the patients for not being educated of their system and has to coordinate with their friends in other department to fix things up. This shows the problem that Taylor identified as a cause of inefficiency which in the case of MMG, staffs are coordinating on a “personal level” rather than a established procedure causing inefficiency and ultimately, poor service rating.

This issue could be solved by using Taylor’s scientific management approach to clearly define and establish systems and procedures, break down work to specific tasks and to quantify every work involved with the end of providing the same quality of service all the time as envisioned by my Mike Taslow, MMG’s CEO. Inferring to Taylor’s Scientific Management, this meant defining and breaking down of functions in narrowly defined tasks. Organization such as MMG will be viewed like a well-oiled machine where its parts, including labor would conform to the predetermined methods already in place.

It proposed an engineering solution to a human issue with the objective of minimizing friction brought by human factor that the results of production may be predictable. The following principle of Taylor’s scientific management such as time study, functional or divided foremanship, the standardization of all tools and implements used in MMG, the standardization of the acts and movements of every staff in the hospital can solve MMG’s problem once applied in the organization. ReferencesYour bookTaylor, F.W., 1911.

Principles of scientific management. New York: Harper.

Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Organizational communication analysis paper Essay”, n.d.)
Organizational communication analysis paper Essay. Retrieved from https://studentshare.org/journalism-communication/1620005-organizational-communication-analysis-paper
(Organizational Communication Analysis Paper Essay)
Organizational Communication Analysis Paper Essay. https://studentshare.org/journalism-communication/1620005-organizational-communication-analysis-paper.
“Organizational Communication Analysis Paper Essay”, n.d. https://studentshare.org/journalism-communication/1620005-organizational-communication-analysis-paper.
  • Cited: 0 times

CHECK THESE SAMPLES OF Organizational communication analysis paper

Management Maturity Model

The paper "Management Maturity Model" focuses on a project management maturity model with the help of both practical examples and theoretical hypotheses.... Although the researcher is a project manager, throughout the paper the researcher will take a conjectural view in order to address the research problem in a fact-driven manner.... Although the researcher is a project manager, throughout the paper the researcher will take a conjectural view in order to address the research problem in a fact-driven manner....
11 Pages (2750 words) Research Paper

Problems Faced in the Communication Process and Ways to Improve It

: Process of communication in an organization organizational communication can be defined as the procedure by which actions of an organization are collected and matched with the goals of both the individual and the organization.... Research paper: COMPANY ANALYSIS Name of the Student University Table of Contents Task 3: Individual Report 3 Task 3.... : Process of communication in an organization 3 Task 3.... : Problems faced in communication process and ways to improve it 4 Task 3....
5 Pages (1250 words) Research Paper

Choose an International Human Resource Trend that affects you now or may in the future:

Research paper, Human Resources (HR) Institution Research paper, Human Resources (HR) Definition of Employee Empowerment One of the most popular human resource trends that have been in vogue in recent days is the concept of employee empowerment.... An accessible and straightforward communication establishes superior results for the organization and its employees.... There is a superior communication between managers and employees across different units....
5 Pages (1250 words) Research Paper

Unleashing Employee Expertise in the Workplace

This term paper "Unleashing Employee Expertise in the Workplace" presents a literature review and analyses on the evaluation of employee training demand.... The skills and knowledge of the employees that need to be improved may include communication skills, negotiation skills, interpersonal skills, and relationship skills and managerial as well as non-managerial skills.... This need may arise from the decreasing organizational profits, decreased productivity, increase in the costs and ineffective operations of the organizations due to the lack of proper skills and non-performance of efficient practices by the employees....
8 Pages (2000 words) Term Paper

Applying Ethical Management at MT

Because of this reason, organizations are struggling to maintain viable and strong human capital in order to effectively and efficiently achieve organizational goals.... However, it is interesting to note that in advanced epoch characterized with decentralized organizational authority and flattened corporation structure, MT neglected to brief Hady about the background of his assignment.... Because of utilitarian management, MT only compensates its employees in monetary terms and considers them as an organizational property....
3 Pages (750 words) Research Paper

Organizational Structure and Elements of Job Analysis

The three core elements of job analysis include the purpose of the job, the tasks of the job and the required qualifications of the job position as discussed in the following paper.... Moreover, applicants and employees seeking to develop in the job position are able to understand their scope and level of work as depicted by their job position by thoroughly examining the purpose of the job analysis.... A job analysis that clearly describes its tasks allows individuals to apply for such position by presenting their competences, qualifications and abilities during the hiring process....
8 Pages (2000 words) Research Paper

Organizational Strategies for Quality Assessment and Improvement

A paper program without commitment will not lead to improved quality and safety hence there is a need for management to act appropriately.... ?Making health care safer II: An updated critical analysis of the evidence for patient safety practices.... The safety… In ensuring accountability, there should be annual assessments to compliance, evaluation of management communication process and personnel signing to adhere to safety standards....
1 Pages (250 words) Research Paper

Service Quality in Tourist Accommodation Organizations

This paper reviews the literature on service quality in operations management.... The findings in this paper will be applied to the customer-service provider interactions in the accommodation sector, particularly between guests and staff members of accommodation organizations.... The paper also discusses how the field of operations management and service quality supports decision making in accommodation organizations....
6 Pages (1500 words) Research Paper
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Contact Us