StudentShare
Contact Us
Sign In / Sign Up for FREE
Search
Go to advanced search...
Free

Evaluation of Aphrodite Greek Restaurant in Greater London - Assignment Example

Cite this document
Summary
This paper discusses the Aphrodite Greek Restaurant which has only recently opened in London, in place of the erstwhile French Restaurant, Le Pont de la Tour. Located in the famous Butlers Wharf Building on the South Bank of the Thames River, it overlooks one of England’s historical landmarks…
Download full paper File format: .doc, available for editing
GRAB THE BEST PAPER96.3% of users find it useful
Evaluation of Aphrodite Greek Restaurant in Greater London
Read Text Preview

Extract of sample "Evaluation of Aphrodite Greek Restaurant in Greater London"

 REPORT Table of Contents 1. Table of Contents 2 2. Introduction. 3 3. Evaluation of Facilities in Aphrodite Restaurant, London and Systems Supporting these Facilities. 4 4. Research on the Monitoring and Documentation of CCTV and Security Systems. 6 5. Re-evaluation of the Aphrodite Restaurant Concept Board 8 with Solutions and Time-frame. 6. Conclusion and Recommendations. 9 7. References Cited. 10 Introduction “Real Greek cuisine is the cuisine of the family, rich in the flavour that comes from fresh, healthful ingredients. Central to these savoury dishes are olive oil, vegetables, yogurt, honey, fresh fish, and wine” (Kyriakou, Campion and Filgate, 2002). The Aphrodite Greek Restaurant has only recently opened in London, in place of the erstwhile French Restaurant, Le Pont de la Tour. Located in the famous Butlers Wharf Building on the South Bank of the Thames River, it overlooks one of England’s historical landmarks, the renowned Tower Bridge. Featuring a wide variety of succulent Greek food and drink, the moderately-priced restaurant comes recommended as a gourmet’s delight, particularly for those who relish Greek food. 2. Evaluation of Facilities in Aphrodite Restaurant and Systems Supporting these Facilities Facilities: Entrance to the Aphrodite Restaurant is through a pair of ornate Corinthian columns. A deferential Maitre d’ guides the customer to a table or the Bar, either directly or through the adjacent cloakroom. The front half of the cloakroom is divided into two by a lit-up wall, which has the figurines of the twelve Greek Gods in bas relief, six on each face. Entrance from there into the restaurant is through a red-curtained doorway or into the bar through a blue-curtained doorway. Food is served both indoors and on the terrace, weather permitting. The terrace features Doric columns and a fountain around a statue of Aphrodite, “the Greek goddess of Love, Beauty and Eternal Youth” (www.greek-gods.info), epitomising the Restaurant complex. The new tables and chairs have an elegant marble look about them. Crisp Greek linen is used, with embossed Grecian urns as a motif. Greek food is simple, colourful, packed with robust flavours and with a distinctive style of its own (Mackley, 1993, p.8). The comprehensive Menu Card is elegantly designed with bold lettering; items and prices can be read easily. It lists dishes from across the country, like Moussaka (stuffed tomatoes, aubergines or paprika), maridaki (fish) and Britzoles (chops) (www.in2greece.com). A separate barrel-shaped card provides the equally comprehensive Wine List. Lighting is automatically controlled to maintain a fixed luminosity. The walls feature discreet Hellenic art. The non-slip floor is dark brown wood that pales inwards into cream-coloured marble. The Centre-piece is a Harp which provides mellifluous live music, reminiscent of the Seas around Greece. “’T is believ’d that this harp which I wake now for thee Was a siren of old who sung under the sea.” (Thomas Moore, 1810) The main entrance to the bar is through two Ionic columns. Seating arrangement is good, both in the room and at the counter. The adjacent Lounge has plush seating, using Comfit sofa sets. The well-stocked bar displays many types of the traditional Greek drink, Ouzo, with its strong aroma of aniseed. Though colourless, Ouzo turns milky white when ice or water is added. It can be served as an apêritif or with a meal, but it is “best had along with snacks known as mezedes” (Barret, n.d.). Available wall space in both the bar and the lounge is decorated with quotations of ‘famous Greek philosophers, like Socrates, Plato and Diogenes,’ among others (www.livius.org). The piece-de-resistance of the bar is its aquarium. Set into four see-through recesses in the walls, the large water-bodies display half-body sized “Greek Gods and Goddesses of the Seas, Poseidon, Neptune (www.greek-gods.info), Phorcys and Amphitrite” (www.theoi.com). Systems Supporting These Facilities: The rear half of the restaurant houses the offices, the pantry, kitchen, refuse, wash and staff rooms and the CCTV control room. The pantry stores crockery and cutlery, kitchen utensils and all back-up kitchen and cookware. Upgraded ovens save a lot of energy, in keeping with current trend of global warming issues. The pot and dishwasher are in the electronically controlled steam washroom and use minimal energy. Glasses are stored on carousels, for easy access. Staff rooms are cosy and soundproofed, with separate male and female staff sections. Waste bins in the bar, washroom and kitchen are adequate. A special waste disposal team, equipped with gas masks, takes all waste to the refuse room which has different coloured bins for different recycling procedures. The bar is electronically monitored for alcohol consumption through the bills and integrates an efficient supply chain. A cellar is being built and will also serve as a wine shop later. Staff Training: A large number of staff of the previous restaurant had to be re-trained along with Greek employees inducted from Greece. The procedure followed is listed below: Daily training during the transition period, with Sundays off. Importance of personal hygiene and own health. Introduction to Greek culture and language; removal of any French accent. Knowledge of Greek cuisine, menus and process of service. Knowledge of Greek liquor and cocktails. Practical tests every Saturday for all staff, with repeat training in observed weak areas. Security training, Fire safety training and evacuation procedure. Recognition of and procedure to defuse potential affrays. Activation of Control Room alarms with prior intimation to other parties involved. Research on the Monitoring and Documentation of CCTV and Security Systems CCTV stands for Closed Circuit Television. Video surveillance cameras are popular and easily accessible to every kind of establishment. With terrorism and violent hijacking becoming more and more common, CCTV is now a must-have: CCTV Monitoring Systems today provide a “new world of remote surveillance and security solutions that protect people and property, reduce crime and improve crime detection” (www.video-surveillance-guide.com). With computers and easy communication, “remote access control and critical asset remote monitoring services are possible.” (www.hitechcctvmonitoring.com). Surveillance video cameras give “added safety and security” (ibid). Types of cameras available: A huge variety of video surveillance cameras are available in the market. Study and analysis of specific requirements and a survey provided the best options available. (Honovich, 2008) These included “covert or disguised surveillance cameras, wireless, wired and night vision or poorly lit zones security cameras” (www.video-surveillance-guide.com). Since the CCTV was meant for a restaurant, specifications were simple. The camera needed to be of the “covert type” (www.cctvcore.co.uk). The primary aim is to ensure that: 1. The clientele is screened to keep undesirable elements away. 2. Customers at the bar, lounge and dining areas are not misbehaving. 3. There is no pilferage of any sort within the premises. 4. “Restaurant owners can monitor numerous sites from anywhere in the world with digital equipment and an Internet connection.” (Harris, 2007) Restaurants have invested in high-speed telecom lines to permit payment with credit/ debit cards. “These lines can also be used for remote video surveillance. Cameras can observe food-handling techniques and employee skills to see if special training is needed and to identify and  correct inefficiencies in store and kitchen layouts, while protecting owners from fraudulent accident claims” (ibid). Nine Sony CD6IR-2 cameras were purchased to match the Sony video recorder selected. Video Recording Management System: “Of the many types of video recording systems available, the most versatile is the Hybrid Digital Video Recorder (HDVR). The most advanced HDVR in the market, the Sony SVR-2000, provides up to thirty hours of video recording” (www.epinions.com), and has been purchased and set up in the Control Room, which has a push-button alarm to a private security agency in the same building, as well as telephonic and radio contact with the nearest Police Station for immediate assistance if required. Recorded videotapes are stored for one week before re-use. Re-evaluation of the Aphrodite Restaurant Concept Board Based on the feedback received and personal observation, certain drawbacks have emerged that needed rectification, as listed below: 1. Waiters/waitresses are not fully conversant with the Greek language. 2. Most Greek barmen do not know how to mix certain British cocktails. 3. The credit/debit card swiping machine should be portable, as some customers are wary of their card details being pilfered. 4. There is no sink in the bar. 5. An attendant should be present in the cloak room. 6. Table layout in the dining room needs review. 7. The restaurant has no website. 8. 3-D should not be used. Solutions and Time-frame: Items 1 and 2 were seen as teething problems. It was decided to step up the intensity of training sessions. Items 3 and 5 have been resolved satisfactorily. Item 4. Government rules specify that a hand sink must be available in a commercial bar (Johnson, n.d.). This mandate has been met. Item 6. Studies show that fifty percent of customers come to restaurants as pairs, thirty percent alone while twenty percent usually come in groups (McRea, 2009). A relook and discussion has been planned for Saturday. Item 7. The website will be up and working by next Monday. 3-D has not been used for the Board. Half the (data) presentation is with the Board flat. For the other half, the Board will be tilted for better audience visibility. Conclusion and Recommendations: The start-up of the Greek Restaurant, Aphrodite, has gone off well and its progress is most satisfying. The interior is almost exactly as envisioned and costs have been kept within the budget. The CCTV has worked perfectly. There are a few teething problems, but these are to be expected of any new enterprise. It is recommended that renewed effort be put in on the training aspect, to get employees up to par. It is also suggested that a fortnightly performance review be carried out at Managerial level. A discussion on table layout has already been scheduled and the layout on the terrace may be reviewed simultaneously. The website will need publicity and it is proposed that all means of enhancing website publicity be explored urgently. References Cited Kyriakou,T., Campion.C., and Filgate.G. Real Greek Food. Anova Books, 2002. ISBN 1862056250, 9781862056251; accessed on 30 December 2009. Mackley, L. The Book of Greek Cooking. HPBooks, Berkley Publishing Group, 1993. ISBN 155788062X, 9781557880628, accessed on 30 December 2009. Barret,M. Travel Guides: Ouzo: Greece's Most Popular Drink, (n.d.) as reproduced from http://www.greecefoods.com/ouzo/ accessed on 28 December 2009. Harris,J. Restaurants benefiting from CCTV, CCTV Technology News & Society, Edition dated February 19, 2007, as reproduced from http://www.cctvcore.co.uk/19-02-2007-restaurants-benefiting-from-cctv.html; accessed on 28 December 2009. Honovich,J. Video surveillance solution design guide, Edition dated November 08, 2008; as reproduced from http://www.video-surveillance-guide.com/video-surveillance-solution-design-guide.htm; accessed on 29 December 2009. Johnson,A. Extracted from http://www.ehow.com/how_4798613_design-a-bar.html on 31 December 2009 McRea,B. Designing A Restaurant, as reported in http://ezinearticles.com/?Designing-A-Restaurant&id=257336 , accessed on 31 December 2009 Moore,T. The Origin of the Harp, from Irish Melodies, vol. 3, Published 1810. Extracted from http://www.litscape.com on 28 December 2009. Aphrodite, the Greek goddess of Love, Beauty and Eternal Youth, reported in http://www.greek-gods.info/greek-gods/aphrodite/ ; accessed on 28 December 2009. CCTV Monitoring Systems, extracted from http://www.hitechcctvmonitoring.com on 30 December 2009. Famous Greek Philosophers, reported in http://www.livius.org; accessed on 28 December 2009. Food in Greece, extracted from http://www.in2greece.com/english/food/food.htm on 1 January 2010. Gods and Goddesses of the Seas, Poseidon and Neptune, reported in http://www.greek-gods.info; accessed on 29 December 2009. Gods and Goddesses of the Seas, Phorcys and Amphitrite, reported in http://www.theoi.com; accessed on 29 December 2009. Hybrid Digital Video Recorder, Sony SVR-2000, reported in http://www.epinions.com; accessed on 30 December 2009. Read More
Tags
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Evaluation of Aphrodite Greek Restaurant in Greater London Assignment”, n.d.)
Evaluation of Aphrodite Greek Restaurant in Greater London Assignment. Retrieved from https://studentshare.org/business/1561541-design-facilities
(Evaluation of Aphrodite Greek Restaurant in Greater London Assignment)
Evaluation of Aphrodite Greek Restaurant in Greater London Assignment. https://studentshare.org/business/1561541-design-facilities.
“Evaluation of Aphrodite Greek Restaurant in Greater London Assignment”, n.d. https://studentshare.org/business/1561541-design-facilities.
  • Cited: 0 times

CHECK THESE SAMPLES OF Evaluation of Aphrodite Greek Restaurant in Greater London

How the Homeric Hymn on Aphrodite Defines the Power of the Goddess

greek mythology and myths are primarily focused on explaining about the greek history and the legends it encompasses.... It is the originator of famous greek Gods and greek heroes.... Popular to the world as Hellenismos, these beliefs form the greek religion and also come under greek literature.... … Aphrodite was a great greek goddess of love and beauty.... Aphrodite was a great greek goddess of love and beauty....
4 Pages (1000 words) Term Paper

Restaurant Business in London

Giraffe restaurants comprise of group of eight restaurants based in london and concentrates more on weeknight business clienteles.... The important elements of restaurant business are to precisely define the business, identify the goals and serve the restaurant with at its best.... Pro forma balance sheet, an income statement, planning precise strategies and cash flow analyses comprises the basic components of a restaurant business....
9 Pages (2250 words) Essay

Studying the Greek and Roman Gods and Goddesses

Venus was originally a goddess of gardens and vineyards and later expanded her realm to include love and beauty as she became merged with the Greek conception of aphrodite (Lindemans, 1999).... Studying the greek and Roman gods and goddesses can oftentimes become quite confusing as several of these deities tend to overlap in their associated domains and responsibilities.... This is because the Greeks had already established their pantheon of gods and goddesses prior to… The Romans had their own group of gods at this time, but they had not yet been organized into family structures and had not developed the depth of The conquering Romans liked the stories so much, they began adopting them as their own, changing the names of the deities to reflect a Roman heritage rather than greek....
11 Pages (2750 words) Essay

Three Aphrodites: Visual Expectations in the Hellenistic Period

In order to understand these messages, however, it is helpful to have some background knowledge regarding the In studying statues of aphrodite, for example, it is helpful to know a little information regarding the myths and legends around this figure.... All of these elements, both positive and negative, can be looked for within representations of aphrodite such as the Aphrodite from Knidos, the Aphrodite from Delos and the Aphrodite from Melos.... greek mythology informed much of the artistic works that have survived to the present day, providing us with a sense of who these people were, what was important to them and puzzling forms of symbolism that continue to be worked out to the present day....
5 Pages (1250 words) Essay

Restaurant Business in London

hellip; The paper talks about the evaluation of the investment potential and fluctuations and the cultural factors and impact of ethnic cuisine on the restaurant business in London.... The researcher of this essay will make an earnest attempt to thoroughly investigate the economic development of restaurants in london.... It also aims at the impact of the assessment of the impacts of the social environment on the restaurant's sector of london....
9 Pages (2250 words) Essay

Restaurant Business in London

This discussion is an attempt to understand, access and analyse the economic, social, environmental and investment elements of restaurant business in london and their impact on the city.... hellip; As the report declares london has all that you would need as a person.... This discussion stresses that people in london are cash-rich and time-poor.... The population of london has a high frequency of dining out.... rom the study it is clear that the cosmopolitan city of london is one of the most culturally diverse cities in the world....
11 Pages (2750 words) Essay

English - Evaluation on a restaurant

Some strengths of the restaurant in this regard include variety of signature salads, chicken and fish sandwiches, cocktails.... Therefore, the strength of the restaurant in this regard was its well-behaved service staff, whereas the weakness was its shortage of service staff to serve a large number of visitors.... hellip; After searching for such a restaurant for almost an hour on internet, we came to know about Ocean Prime Restaurant located at 1465 Larimer Street, Denver. In this paper, we Your full full November 04, evaluation of a Restaurant My is put here and I am a college student....
2 Pages (500 words) Essay

Images of Aphrodite and female nudity in Greek art

The amazing greek works of art also reflected issues and changes in society.... Examining legendary works of greek art tells a history of how their ideals changed as centuries came and passed.... The different outlook of greek sculptors made them exceptional in this field.... As mentioned, the common subjects for greek sculptures were their deities.... The Ancient greek religion was anthropomorphic; where they perceive Gods as having human- like features and characteristics....
5 Pages (1250 words) Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Contact Us