StudentShare
Contact Us
Sign In / Sign Up for FREE
Search
Go to advanced search...
Free

Demonstrating Employee Management Skill - Case Study Example

Cite this document
Summary
The paper "Demonstrating Employee Management Skill" states that it is essential to state that for the effective performance of an organization, managers are highly advised to consistently show excellent management skills while dealing with their employees…
Download full paper File format: .doc, available for editing
GRAB THE BEST PAPER93.1% of users find it useful
Demonstrating Employee Management Skill
Read Text Preview

Extract of sample "Demonstrating Employee Management Skill"

Managers should realize it is not through barking orders and shouting at their staff to instill fear in them that give rise to managerial success (David, 2012). Such ways of management only create unmotivated and antagonized staff who then become unproductive. Intelligent communication is very important when giving directives to employees. When the emphasis is required, firm but respectful directives can be given in a good manner.

In a case where a manager has committed a mistake, it is only honorable that they own up to it. This instill a sense of responsibility in their management skill and they may gain credibility and trust from their staff. It is not appropriate that they try to pass the blame to other people. A manager who accepts responsibility is more likely to gain support and respect from their staff than one who runs away from them. Such managers then find it easy to proactively correct their mistakes and make them never happen again.

In a case where, in an organization, the sales of a particular month have risen, praising and rewarding the staff is a very noble practice for managers to do. Most managers like taking credit and basking alone in glory as if it was their own efforts that made the sales rise. There are many cheap ways of rewarding the staff that make them motivated and do not necessarily interfere with the organization’s budget. The manager will then build a good rapport with the staff that will help the organization realize even bigger goals.

The following case represents how managers are expected to apply good management skills when managing and regulating their employees.

John is a manager at Times Investments. Recently, when he found out that one of his staff had misbehaved in the office during his absence, it was very amazing how he handled the situation. Everyone expected that Charles, the junior staff who had misbehaved, would be punished or even be sacked. However, John summoned Charles to his office and pardoned him for the mistakes he committed and only urged him to prove to John, by working hard, that he is really apologetic. John said to him, “I know that everyone makes a mistake, but what you did is not right. I’ve decided to give you a second chance. But you have to prove to me that you’re really remorseful.” John then went through the work that was done by his junior staff while he was not around and he found out that the results were not exciting.

The sales dropped by 10%. When he sought to know why he realized that it was his mistake to have changed the sales strategy that seemed not favorable. He did not complain or blame it on his staff. However, he had a meeting with the staff members to find a way of correcting the strategy that was the mistake so that they never realize a decrease in sales again. During the meeting, John realized that one of the staff was not present. Where is Monica? He asked. One of the members reported that Monica had called him in the morning to inform him that she would not report to work since she was not feeling well. The manager then said that he will go and find out later at Monica’s house how she was fairing and take her to the hospital if it was necessary. One month later, there was a 20% increase in sales.

The manager was very happy to realize that. He gave the news to the staff members who then congratulated him. However, he was quick to tell them that the credit was theirs since they were the ones responsible for rising in the sales. He then asked all of them to meet over the weekend at a nearby restaurant for a treat and later on gave them tickets he bought for them to watch a football match and a movie for those who did not like soccer. Monica got back to work two months later due to her sickness and the manager talked to the organization to help her clear her bill and reinstate her in her position and gave her an assistant to help her with some of her duties that she could not attend to due to her illness.

Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Demonstrating general management and presentation skills in the Case Study - 1”, n.d.)
Demonstrating general management and presentation skills in the Case Study - 1. Retrieved from https://studentshare.org/human-resources/1676859-demonstrating-general-management-and-presentation-skills-in-the-context-of-employee-management-and-the-regulation-of-employees
(Demonstrating General Management and Presentation Skills in the Case Study - 1)
Demonstrating General Management and Presentation Skills in the Case Study - 1. https://studentshare.org/human-resources/1676859-demonstrating-general-management-and-presentation-skills-in-the-context-of-employee-management-and-the-regulation-of-employees.
“Demonstrating General Management and Presentation Skills in the Case Study - 1”, n.d. https://studentshare.org/human-resources/1676859-demonstrating-general-management-and-presentation-skills-in-the-context-of-employee-management-and-the-regulation-of-employees.
  • Cited: 0 times

CHECK THESE SAMPLES OF Demonstrating Employee Management Skill

Hospitality Management: Parkers Hotel London

The paper 'Hospitality management: Parkers Hotel London' analyses the strengths and weaknesses of the human resource management of Parkes hotel.... In the hospitality industry, proper management through effective leadership must be embraced to ensure that set goals and objectives are realized.... Many hotels in the world have not been successful due to a number of reasons, all associated with management.... Human resource management is very essential in the hospitality industry....
6 Pages (1500 words) Essay

Employee Training and Development

Training and development encompasses efficient business management.... Business management focuses on the future progress and development of employee skills.... Organisations yearn to instil sound management practices that are suitable for conforming to the changing technological environment.... The management development methods can be on-the-job training or off-the-job training.... Training is a learning process, inclusive of acquisition of knowledge, skills, rules, concepts and the changing trends of attitudes and behaviours that enhance employee's effectiveness and performance....
10 Pages (2500 words) Essay

Strategic Human Resource Development for RACQ Company

The paper "Strategic Human Resource Development for RACQ Company" states that the training programs were mainly service culture, team building culture, leadership skill enhancement driven.... A culture of creativity, innovation, skill, etc should be triggered within the employees of the organization by the management, through right employee engagement plans.... Based on the strategic human resource development theories, training and development would be the most suitable way to solve human resource management issues....
9 Pages (2250 words) Case Study

How Is a Seminar on Self-Improvement, Money Management, and Career Management Skills Useful for Me

The paper "How Is a Seminar on Self-Improvement, Money management, and Career management Skills Useful for Me?... sheds light upon the role of workshop training on budget control and making a career in personal finance management, career interests and utilizing them for future growth and development.... The discussion with the employee representatives turned out to be healthy and thankfully the majority of them accepted the necessity of this change....
6 Pages (1500 words) Personal Statement

Methods of Teaching Adult Education

The lecture material will be prepared with the consideration that will majorly touch on the theoretical view of wastes and waste management.... The basic information and briefing about waste management and recycling will be conveyed here.... The paper "Methods of Teaching Adult Education" discusses that classroom lecturing, demonstration, and group work methods were chosen as the most effective methods to teach adults how to recycle wastes....
8 Pages (2000 words) Assignment

HR and Scientific Management Theories

Marx Weber is one of history's leading scholars on the subject of rationality and even today, decades after his demise, his theories and ideologies still occupy a central part in social political and economic discourse.... In his works, he drew a distinction between formal and.... ... ... Therefore, the rationality of an act in this context is based on the consistency of all the elements in its structure without contradiction in the It is this consistence that is deemed to aid formalization, which derives its power through a series of mechanical simplification that brings about the visibility of various types of contradictions (Kalberg, 1980)....
8 Pages (2000 words) Essay

Child Fire Safety Awareness

A good team that will be able to apply the principles of management of financial and physical resources allocated to the project and analyzes the procurement process discussed in this project will make an excellent team that will enhance both resource management and child fire safety awareness as the core targets of the project.... n order to implement this project that will improve fire safety awareness amongst young children of primary school age, the objectives of this project must be in accordance with the latest risk national management plan....
10 Pages (2500 words) Report

The Issues on Human Resource Management for Fire Safety

This report "The Issues on Human Resource management for Fire Safety" discusses Fire safety management that is not only about responses to emergency calls about fires and dealing with the fires.... As obligated by the Fire Rescue Service Act 2004, the organizations are to provide advice and enforcement on fire safety matters (Workplace management Solutions, 2010).... The aim of this paper is to discuss the issues on human resource management and resource management for a proposed project which requires:Recruitment of full-time staff as community safety practitionersIdentification of the physical and financial costsAcquisition of appropriate resources/materials and staffDevelopment of a model of project evaluation andIdentification of how the principles of operational assurance can be applied....
10 Pages (2500 words) Report
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Contact Us