Managing Dissatisfied Employees in the Workplace - Essay Example

Workers complained of being overworked, underpaid and underappreciated. The article continues with the research showing six out of ten workers want to leave the company.
Baldoni goes on further to explain that managers must face the fact that their employees are not pleased. Also, as proven by research, quite a number do not trust upper management thinking that the ones in the higher do not have as many sacrifices as those in the lower ranks. Ultimately, managers should remember that unhappy workers are unproductive ones and thus steps should be taken to make improve the workers’ disposition.

There were three suggestions were made in the article for making work more tolerable for employees. The first one was to address the situation. Baldoni hints that most employers try to ignore the fact that the problem exists. This should not be the case. He encourages employers to try and find out why there is a problem. Asking employees outright is also not a good tactic, Baldoni states, as this would make employees afraid, to tell the truth. A private company resorted to surveying a number of its professional staff submitted their resignations. (Von Achen, 2010) The results showed that insufficient training and support, infrequent performance feedback and workload issues were the reasons the workers at this company wanted to change.

The next step Baldoni wrote is to encourage alternatives. He suggests working together with the employees in making improvements to the current situation. Employers should lead the employees, Baldoni writes, in facing the complaints and finding solutions. Lastly, Baldoni advices employers to show outcomes as this will make employees realize the value of their performance.

Baldoni ends the article by impressing that it is the worker’s responsibility to find meaning in the job he signed up for. Nevertheless, it does not mean that in the course of doing his job, he will always be happy with it and decide to stay with the company. This is where managers should come in and find out how to keep their employees. I agree with Baldoni’s views on employee satisfaction. I have always believed in the saying that “a happy worker is a productive one.” Even in everyday activities, someone who does not like what they are doing or the atmosphere of the workplace tends to put less effort into accomplishing his or her task. As a result, work is poorly done. I think that if managers can be enlightened by this article, then there would be an increase in productivity in their companies and a fewer number of resignations in the future.