Gateway Limited Warranty Agreement - Essay Example

“Gateway Limited Warranty Agreement”, there are only four products that are guaranteed after purchase; they are Gateway desktop, notebook, CRT monitor, and LCD monitor (software and non-Gateway branded products are not included to be guaranteed). For a warranty limited time of 2 years, hardware technical support is also provided for the same length of time. In contrast, software support only has 90 days on its warranty. The agreement is between the buyers as the original purchaser and Acer America Corporation which has balance consideration for both parties. 15 important points are elaborated, in which it starts with the product's limited warranty. Acer emphasizes that no defects in materials will disturb and provide workmanship during the limited warranty period if reparation is needed due to certain options.

Next, buyers should be on time to make registration of their warranty within 30 days after the purchase. Assistance from buyers is needed when there are problems to repair, and Acer wants them to keep the data on other devices when the reparation is about to be done.
Acer also implements implied warranties; it says “Concerning commercial purchasers, all implied warranties, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement, are excluded and disclaimed”. Limitation of liability has become a concern in which Acer is responsible as long as the amount reaches the purchase price; Acer is not responsible for other external case like viruses. Furthermore, Quebec consumers should know that Acer does not apply its binding arbitration provisions to them. For them, Quebec consumers and Acer waive all rights to a jury trial.

Even though buyers have many conditions to agree, Acer still provides privacy notice through http://www.acerpanam.com which can be part of Acer’s good service. To conclude, Based on this agreement, it can be said that both parties are needed to be responsible for each other’s importance. Read More