Positive Approach to Communicating Bad News - Case Study Example

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Summary

In the paper “Positive Approach to Communicating Bad News” the author analyses the case study, where the sports office used the indirect method to communicate their decision. The approach was set in a way that the employee would understand the position of the company…

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Positive Approach to Communicating Bad News

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Subject: Management
Type: Case Study
Level: Ph.D.
Pages: 1 (250 words)
Downloads: 4
Author: baumbachwilfred

Extract of sample "Positive Approach to Communicating Bad News"

Suppressing the bad news- the reasoning was structured in a way that the first impression the reader got was not the bad news. It was put in a way the reader related more to the company position than seeing their request was denied. Forward-looking closing- the conclusion was set to show the reader that the company did not just deny their request but there were looking for other alternative actions to solve the problem. Your input regarding the communication technique used will be appreciated.

The sports office would really appreciate your contribution and advice on how to improve our communication skills in delivering bad news. Thank you for taking the time to read this.

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