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Recruit staff in own area of responsibility - Essay Example

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Recruit staff in own area of responsibility Outcome 1 This study aims at discussing the recruitment and section process, objectives and result of such activities in the company I am presently working. I work in a renowned Currencies Exchange company, as a Sales manager where the recruitment process and objectives of the sales and marketing department would be discussed in this study…
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My company recognizes the significance of recruiting right people in order to ensure prompt growth and achievement of goals. The company selects and recruits those candidates who can fit well within the values of the company. The range of positions for which human resource would be recruited is sales consultants, team leaders, duty managers, sales managers and also operational coordinators. There are different goals associated with the recruitment of different profiles, all leading towards a common objective.

The sales consultant would be recruited with the objective of handling the core sales activities of products and services and also for managing the daily operations of the stores, while the team leaders would be handling a team of sales consultants and monitor their performance and motivate them (Thornton, 2008). The duty managers will be positioned at the locations like airports so that the stores at the airports can be operated because people travelling to different countries are in need of foreign exchange and obviously are the major customers for the company.

The position of sales manager in which I am presently working need to monitor the turnover and revenue targets of the company, control expenses, need to handle managerial operations for a number of stores in specific region. The operation coordinators assist the sales managers and take care of operational excellence and administrative skills. All these employees work in close union with one another in order to run the department of sales in a successful manner because the marketing department has several other positions, which are responsible for handling other core marketing functions (Legge, 1995). 1.2 Gaps between current and required human resources to meet objectives The business model of foreign exchange companies are not designed on the framework of information technology (IT) platforms, which enable them to transfer information and documents faster through electronic form.

Since the establishment, my company has been dealing with documents in physical form for safety, but with the advent and enormous usage of plastic money and dematerialization of not only securities but documents, my company is also venturing heavily towards it. It has been found that expansion on this new IT enable structure has become easier and cost effective. Up till now the sales force in our company were efficient in selling but had least knowledge in handling sales through electronic medium.

However, now we will recruit individuals for sales department who have an average or more than average knowledge in online sales, electronic-documentation, etc. In order to eliminate this present gap, human resource would be recruited (Storey, 2001). The motive is not to recruit staff for the entire department because recruitment cost is higher than training cost for the old employees. Few experts at every level would be recruited, so that an on job training can be conducted. Every team will be consisting of few new as well as old employees, so that a learning environment prevails and the new employees adapt themselves to the work culture faster and the old employees learn to work in the technology integrated infrastructure.

This will assist in reducing the gap that is prevailing currently (Cascio, 2003). 1.3 Options for human resource requirements to meet objectiv

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