StudentShare
Contact Us
Sign In / Sign Up for FREE
Search
Go to advanced search...
Free

Training for new sales representatives - Essay Example

Cite this document
Summary
Sales representatives have the role to sell and conduct demand creation activities for a company’s products and services to new and existing customers (U.S. Department of labor, 2014). In training…
Download full paper File format: .doc, available for editing
GRAB THE BEST PAPER94.5% of users find it useful
Training for new sales representatives
Read Text Preview

Extract of sample "Training for new sales representatives"

Training For New Sales Representatives The Director of Sales, Jorge Munoz I write to present my recommendations for trainingnew sales representatives. Sales representatives have the role to sell and conduct demand creation activities for a company’s products and services to new and existing customers (U.S. Department of labor, 2014). In training new sales representatives, several training objectives must come into consideration. The first training objective is how to seek or obtain customers and how to realize the opportunities available for sales.

The objective depicts the ability to prospect sales. The sales representatives should be learn how to target potential customers, contacting the potential customers through phone calls or impromptu visits at their homes or work places. Securing appointments is the main aim of prospecting sales.The second training objective should be communication skills. The sales people should have the knowledge on how to communicate well with customers, how to build a rapport, how to listen to customers, and how to connect with customers (U.S. Department of labor, 2014).

Moreover, this involves establishing credibility, building trust, and understanding the customer’s needs. In addition, the sales people should be aware of the fact that how they present themselves will heavily influence the sale. The training program should also focus on closing the deal. Apparently, making sales is the ultimate objective of training new sales representative. The training should also cover how to overcome rejections from customers, maintaining confidence in selling the products and services even when turned down, doing follow ups on proposed appointments, negotiating strategies with the customers and determining alternative solutions that will lead to a sale.

Upon completion of the training, the sales people should be ready to find customers, know how to communicate properly with customers, how to persuade a sale indirectly and be able to close the deal. The sales people should be aware of the fact that not everyone approached will be friendly and so confidence will be highly needed. The sales people should also know the performance expectations and targets in order to deliver quality performance (U.S. Department of labor, 2014). Quality performance is only achievable if a person has the determination and drive to work towards the targets set.

The target-training group should possess certain skills, needs, and interest like excellent sales, negotiation skills, excellent communication skills, high levels of confidence, be a team player, possess good organizational, and management skills have the ability to work on his own and have a good business sense. The target-training group should have the ability to listen to details given by customers and develop in-depth knowledge of the products and services of the company. The sales people should have relevant background knowledge of the product or service on sale, possess a good standard of general education, and have the relevant qualification like a degree or a diploma (U.S. Department of labor, 2014).

The training should take place in a workshop where the trainees will concentrate. The training should occur before the sales representatives embark on the job so that they can have the full knowledge of the job and performance expectations or targets. The training should rely on effective tools that include power point slides, training manuals, pre-assignments, and quick reference job aids.Thank you for allowing me to present my views regarding this pertinent issue. I hope my recommendations will be of great importance in this context.

Feel free to contact me again if you have any questions or problems with the training of new sales representatives.Respectfully,ReferenceU.S. Department of labor (2014). Bureau of labor statistics. Occupational outlook handbook. Retrieved from: http://www,bls.gov/ooh/advertising-sales-agents.htm

Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Training for new sales representatives Essay Example | Topics and Well Written Essays - 500 words”, n.d.)
Training for new sales representatives Essay Example | Topics and Well Written Essays - 500 words. Retrieved from https://studentshare.org/human-resources/1674433-training-for-new-sales-representatives
(Training for New Sales Representatives Essay Example | Topics and Well Written Essays - 500 Words)
Training for New Sales Representatives Essay Example | Topics and Well Written Essays - 500 Words. https://studentshare.org/human-resources/1674433-training-for-new-sales-representatives.
“Training for New Sales Representatives Essay Example | Topics and Well Written Essays - 500 Words”, n.d. https://studentshare.org/human-resources/1674433-training-for-new-sales-representatives.
  • Cited: 0 times

CHECK THESE SAMPLES OF Training for new sales representatives

Recruiting Management Assignment

Sales Representative Selection Criteria The company requires adding sales representatives to the Kellogg's sales force who are equipped with the right qualifications and attributes as per the job description.... Overall this candidate can prove to a good asset in the future and can be counted as one of the best Kellogg's sales representatives.... A Newly appointed District sales Manager (DSM) for Kellogg's (Fortune 500 consumer goods company) is assigned the task to select 3 out of total 10 entry-level sales Representative (SR) required from a placement centre of a university for final interview....
3 Pages (750 words) Assignment

Sales Representatives in the Pharmaceutical Industry

Pharmaceutical sales representatives, specifically, have to have an excellent understanding in the different fields of science like biology and chemistry and should… Usually, these people who work in sales hold a bachelor's degree in business or one of the life sciences.... sales representatives should have knowledge on the product they are selling and must be good conversational skills in order to They usually earn $40 – 120, 000 a year and have a lot of bonuses like full benefit packages, allowances, and insurance....
10 Pages (2500 words) Essay

The Effectiveness of T-Mobile

hellip; The author states that many of the sales representatives do understand the process of the plans or the details of the plans and this uncertainty is evident in their sales performance.... The communication and training errors must be resolved in order for productivity and product knowledge to be improved for the sales representatives.... The writer suggests that the management takes time to realize the problems and devise other viable solutions to alleviate these issues and increase sales productivity....
2 Pages (500 words) Essay

The Sales Manager of Electrical Goods

One day you receive a telephone call from a very good long-term customer regarding the changed behavior of one of your senior sales representatives.... You are the sales Manager of an electrical goods distributor.... Your customer advises that the sales Representative is rude and… What would you do in such a situation? If a sales representative is rude to the customers and lacks other major skills like good time management, anger management and other skills necessary to make a good ales representative, it is importance for a sales manager to take note of the situation and take charge in order to avoid losing customers simply because of a sales representative's behavior....
8 Pages (2000 words) Essay

The Experience as a Sales Representative

As such, the best people charged with the duty of promoting customer value and ensuring customers get the best experiences while using products from Xerox are the sales representatives.... The experience of Anne Mulcahy as a sales representative in Xerox Corporation before her promotion to become the Chief Executive Officer of the company played a significant role in the growth and development of the company in the recent years.... As such, being a former sales representative in the company before advancing into senior management gave her a competitive edge in re-energizing the company towards its sole objective of customer satisfaction derived from the company's products and services....
2 Pages (500 words) Essay

The personal selling process

ThyssenKrupp follows a successful personal selling process where the sales representatives are efficient enough to convert the business prospects into trusted customers.... The present research has identified that in order to successfully close a sales deal, a salesperson should be attentive to the present need of the customer and offer him/her the required products or services.... Thus, it is the most expensive form of marketing, where the salesperson should follow definite steps in order to bring sales revenue to the company....
6 Pages (1500 words) Coursework

Designs by Kate: The Power of Direct Sales

Another flaw in DBK's business model was that the existing sales representatives witnessed a fall in earnings when they recruited new sales representatives under them.... Motivation The lucrative, slab based commission payout provided the motivation to the sales representatives.... In addition to this, sales representatives were entitled to ‘leadership dollars' on the sales made by other sales representatives that were recruited by them....
2 Pages (500 words) Case Study

Marketing Analysis of Zenith Computer Terminals

It is expected that new sales representatives can generate $300,000 in sales annually compared to $500,000 in sales for existing sales representatives.... It is important to note that even if the new sales representatives are recruited as early as the beginning of the new year, it will take them at least three months to be productive.... Taking this factor into account, officials forecast sales for the new sales representatives at an estimated $225,000 instead of $300,000....
12 Pages (3000 words) Case Study
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Contact Us