MGMT 3010 Managing People For A Competitive Advantage - Essay Example

Human resource personnel play a major role in the management of people throughout the organization. The human resource department is responsible for recruiting and selecting new employees. Once an employee is selected the job of the human resource professional does not end because HR personnel help in the development of employees by providing training and educational opportunities. The HR department also serves as a protection barrier due to the fact that their job involves ensuring companies complies with the pertinent labor laws of the state.

Whenever there are problems with employees the human resource department steps in to take disciplinary actions. They also step in to solve any employee disputes among co-workers. The first line managers of organizations have the critical job of overseeing the work of a group of subordinate workers for which they are responsible. A supervisor is a person that is responsible for the day to day performance of a small group of people (Reh). The supervisor is supposed to establish close relationships with his crew of workers in order to be able to motivate them to achieve higher levels of performance.

The supervisor is responsible for solving the day to day problems employees face at work. The position of a supervisor is considered a lower level management position. Companies depend on the efforts of the supervisor to ensure workers are doing their job well. Whenever an employee has a concern he or she must first contact the supervisor about the problem since the supervisor is the immediate managerial resource the workers have available to them. The person that is responsible for ensuring all HR practices are implemented within the organization is the human resource manager.

The human resource manager is considered a part of the upper management of an organization. The typical educational and work experience of a human resource manager includes an MBA in human resources and 5-10 years of professional experience. The job of the human resource manager presents challenges to tactically handle the human resource tools and help the firm attract talented people (Buzzle). The HR resource manager must continually study the new labor laws in order to stay on top of any changes that may affect the employees.

The person that is responsible for the entire performance of the employees within an organization is the general manager or the chief executive officer. The general manager has to ensure that the organization is operating at its maximum capacity. It is very important for general managers to keep everyone motivated. Moral problems among the staff can cause operating inefficiencies. General Managers depend on the efforts of other managers to get their job done. They must keep close communication with first line supervisors in order to know if there are any problems with the floor employees.

Larger corporations have a chief executive officer in charge of the operation. Human resources are a very important function that can add a lot of value to an organization. In the 21st century companies differentiate themselves by the quality of their human capital. Organizations such as Starbucks Cafe have been able to maintain a competitive advantage due to their good