Retrieved from https://studentshare.org/business/1460696-negotiation-and-conflict-week
https://studentshare.org/business/1460696-negotiation-and-conflict-week.
In this discussion, the different models such as Trust model and I/R/P model will be taken into concern as a form of effective strategies for addressing the conflicts which have been described in the first week’s assignment. Trust model The different features of Trust model can be viewed as valuable strategy for addressing any sort of conflict situations in an organization. The model explains two types of trust such as interpersonal trust and procedural trust (Furlong, 2005). Interpersonal Trust Interpersonal trust is a perception which states that an individual will not perform any such act that might harm the interest of other individual.
The perception mainly depends upon people’s judgment about a person’s character, nature, value and integrity. One of the important characteristics of interpersonal trust is the reliance upon the assumption and belief rather on definite information (Furlong, 2005). Procedural Trust This form of trust generally permits an individual to place their trust particularly in the process rather than the attitudes and ideas of the individuals involved. One of the major features of procedural trust is that it signifies the importance of placing trust in the procedure other than the attributes of an individual (SlideShare Inc.2012). In order to solve the conflict situations relating to non-acceptance of the rules by the employees and violation of maintaining the working guidelines which set by the higher authorities, the organization can apply both interpersonal as well as procedural trust associated with trust model as an effective strategy.
From the perspective of interpersonal trust linked with Trust model, the aforementioned conflict situation can be solved as it largely encourages the parties i.e. the employees to emphasize upon their common interests as well as solutions. Moreover, interpersonal trust focuses upon two significant aspects which include skill improvement and communication between employees and the higher authorities of an organization. The constant development of these factors might ultimately address the aforementioned conflict situations which are related to first week’s assignment.
From the viewpoint of procedural trust, the aforesaid conflict situations of an organization can be addressed and solved as it encourages the employees to believe in the process in order to attain a favorable resolve connected with any disputes with the management of an organization (SAGE Publications. 2012). I/R/P model I/R/P model generally stands for interests, rights or power model which is regarded as a basic, broad and applicable process that can diagnose almost all dispute or conflict situations of an organization by a considerable level.
This model recognizes three essential methods that can be uses to solve organizational conflicts. The methods have been described hereunder (Furlong, 2005). Interest-Based Processes This process is about reconciling or finding a solution which complies with the interest of the parties. Interest based approaches are more consensual and successful when both the parties are able to protect their respective interests (Furlong, 2005). Rights-Based Processes This process focuses upon securing the rights of the involved parties in the conflict situations by paying much attention to different sources of rights which include any laws, statutes, policies, contacts, policies and past practices among others (Furlong, 2005).
Power Based Processes Th
...Download file to see next pages Read More