A Guide to Computer User Support for Help Desk & Support Specialists - Annotated Bibliography Example

Annotated Bibliography Beisse, Fred. A Guide to Computer User Support for Help Desk & Support Specialists. Boston: Cengage Learning, 2013. Computers save a lot of time and energy for people. Brochures, leaflets, cards and posters can easily be printed rather than manually made by hands. Also people do not need to document office related data manually. Previously people had to spend a lot of time and energy on maintaining records but now that could be easily and systematically stored on the computer. This source is helpful for the project as it helps to explain how computers help to save time, money and space. It tells how much safer is to store information than to rely on paper that could be easily lost, misplaced or hard to find in some corner of the office. Brounstein, Marty. Business Communication. Hoboken: John Wiley & Sons, 2010. Marty Brounstein highlights the importance of email in his book by elucidating how easy it makes life for entrepreneurs and employees. Memos could be sent announcing anything related to business via emails just with a click of the button. People also respond very quickly to them and quick action could be taken once the communication is over. Emails can be both used for small and elaborative conversations. Some businesses just cannot go without this technology for instance a marketer needs to constantly remain in touch with the firm's vendor to fully update him with the latest proceedings. This source will be helpful to the project as it will explain how beneficial emails are to a business. It reduces cost of telephone and paper plus is also very convenient. Caplan, Louis R. Caplan's Stroke: A Clinical Approach. Philadelphia: Elsevier Health Sciences, 2009. Computers help to show the medical history of a patient. In case of emergency, these records could come handy especially when a patient is in a critical condition. Computers help the doctors to diagnose a patient more efficiently. It digitally makes sure that all the areas are covered by the doctor in his diagnosis. Computers also connect doctors with each other. A doctor could obtain all the latest research and reports related to his field by going through medical journals online. This source will be helpful for the project as it tells how science is benefiting from the use of computers. Doctors are improving the ways to treat patients and are constantly updating themselves by its help. Doyle, Stephen. Understanding Information Technology. Cheltenham: Nelson Thornes, 2000. Computers installed in cars make life safer for the driver and family. Thanks to the computer that now a driver can get signals through a sensor to alert him of the potential danger that lies ahead. Cars can avoid collision which makes the driving experience safer. Doyle explains in his book that how computers can signal drivers of the harsh weather like fog, ice etc lays ahead so that he could change his route. Similarly these computer systems also make the driver aware of flooded roads that could damage the car or could cause a severe accident. This source is highlights the importance of how helpful computers can be in saving people's life by alerting them to take measures of the threat that lies ahead. Fleisher, Paul. Doppler Radar, Satellites, and Computer Models: The Science of Weather. Minneapolis: Lerner Publications Company, 2011. Weather forecasting is done through computers. It tells people how the weather will change in the next few hours and coming days. Weather forecasting helps people to know the type of weather that is going to prevail for example sunny, windy etc. According to it people could take precautions and carry a raincoat along if rain is predicted in future. Apart from the diurnal routine, it also tells people of a possible threat that could be coming their way. According to that people can take appropriate measure like vacating the area or moving to the nearest town. This source explains the advantages of weather forecasting and how it helps us in our life. Kolodzy, Janet. Convergence Journalism: Writing and Reporting Across the News Media. Lanham: Rowman & Littlefield, 2006. Computer makes life very easy by providing search engines like Google and Yahoo. Anyone can get in it and obtain any kind of information he or she wants. Millions of people refer to these search engines every day. Their existence means that people do not have to make the laborious effort to refer to books for tiny bits of information. Sometimes books might not even be available or might pose a problem in locating the information. This source is helpful for the project as it elucidates the most fundamental need of an information seeker online. Miesenberger, Klaus. Computers Helping People with Special Needs. Berlin: Springer, 2008. A computer helps a person to get what he wants at his doorsteps through shopping online. This is especially beneficial for people who cannot make the trip to shop for whatever the reason may be. It is also very convenient as anything could be bought with just a click to the mouse. This source helps to determine how life has been made my computers. O'Brien, James A. Management Information Systems. New York: McGraw-Hill, 2008. Computers have also helped to employ people in the workforce. As more and more computers are being sold to businesses, more and more people are being hired to handle it. Computers have made consumers reach to a company with their queries and companies have employed people to answer them. Almost every major company in the world looks to keep in touch with its customers and that has made this department so famous. This source is helpful as it establishes the fact that due to the increase in technology and customer care, more people are now being employed. This is not just restricted to customer care but other businesses related to information technology as well. Read More