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Hospitality Organizations for Self-Service Technology - Assignment Example

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The study design in this project entailed a qualitative research that used various data collection, and analysis methods that addressed the factors that influence employee readiness to engage in and support self-directed processes. Moreover, the study included a linear…
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Hospitality Organizations for Self-Service Technology
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Download file to see previous pages Notably, the population of the study included 216 employees who work in three participating hospitality organizations during April 2006 (Lema, 2009). All the participants in the population were volunteers while the participating organizations offered diverse workforce in the food, beverage, entertainment, and lodging industry (Lema, 2009).
Specifically, the sample participants included employees working in three participating hospitality organizations during April 2006. The sample participants included 71 supervisors, 141 non-supervisors, 111 females, and 101 males (Lema, 2009). The original sample size included 216 employees while the final sample size included the position, gender, and ethnicity of 212 participants (Lema, 2009).
Ideally, the study clearly described the sampling method by selecting the demographic variables that define the study. Indeed, the sampling method defined the position, gender, and ethnicity of participating employees in the hospitality industry. The sampling method defined the period for the study and classified the participants into supervisors and non-supervisors (Lema, 2009). It also defined the proportion for gender into 48% males and 52% females (Lema, 2009). Ultimately, it classified the sample into ethnic groups including African American, American Indian, Asian, Caucasian, Hispanic, and Pacific Islander (Lema, 2009). Ideally, the sampling method was adequate for this study in that it addressed all the demographic variables that influenced the results for the study.
The researches study on the factors that influence employee readiness to engage in and support self-directed processes used various instruments, which included Oddi Continuing Learning Inventory (OCLI) and Generalized Self-Efficacy Scale (GSE) (Lema, 2009). Most specifically, the GSE instrument sought to assess self-beliefs of personal capabilities of the employee while the OCLI instrument sought to assess employees’ levels of self-directed learning ...Download file to see next pagesRead More
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